President

• Jun 2022 - Present

President, Canberra Chapter - Sharing the magic for children who need it. Supporting disadvantaged children, helping them to enjoy their childhood. President, Canberra Chapter - Sharing the magic for children who need it. Supporting disadvantaged children, helping them to enjoy their childhood.

Communication and Change Specialist

• Feb 2020 - Present

Strategic Communication Manager/Relationship Manager

• Apr 2017 - Aug 2022

As the Strategic Communication Manager, I work closely with the Executive team to set the strategic direction for internal and external communication. I work permanently on client site, assisting with the contract for the Australian Taxation Office. I am responsible for the development and implementation of the internal and external Communication Strategy. The Strategy helps to foster a successful account and delivers critical message to management, employees and stakeholders. Another component of my role that I am passionate about is creating an engaged workforce that works as a one team and consistently achieves results. This is achieved through a mentoring program, all employee meetings, live polling, workshops, video webcasts, staff recognition and events. In addition to this I act as the Client Relationship Manager. This role requires me to understand and resolve issues that have the potential to cause damage. I work closely with the Australian Taxation Office to shape and communicate strong partnership practices that set both organisations up for success. Show less

Change & Communication Lead

• Sep 2019 - Dec 2019

Strategic Communication Manager/ Client Relationship Manager

• Jun 2015 - Apr 2017

As the Strategic Communication Manager, I work closely with the Executive team to set the strategic direction for internal and external communication. I work permanently on client site, assisting with the contract for the Australian Taxation Office. I am responsible for the development and implementation of the internal and external Communication Strategy. The Strategy will address key issues and is focused on improving internal and external engagement. More specifically, the Communication Strategy will address critical business issues through the communication of strategy, services, timeframes, capabilities and success stories. Another component of the strategy focuses on creating an engaged workforce that works as a team and consistently achieves results. In addition to this I act as the Client Relationship Manager. This role requires me to understand and resolve issues that have the potential to cause damage. I work closely with the Australian Taxation Office to develop and shape strong partnership practices that set both organisations up for success. Show less

Director of Communication and Change Management

• Jan 2015 - Jun 2015

As director, I was responsible for the strategic direction for communication, change management, web services and information management.I managed a team of twelve who delivered a variety of services that supported the Chief Information Officer. The team was also responsible for providing a wide range of corporate services across the organisation. Services included:• Corporate communication services• Corporate events• Group level cultural change activities• Management of group level web pages: and• Information management group level services.The team ensured that the organisation maintained a reputation that supported the vision of the Chief Information Officer. With a focus on ensuring the organisation was:• Customer focused • High performing: and• An employer and partner of choice.In addition to this I continued to deliver communication services for the Chief Information Officer and the Chief Technology Officer which included: speeches, talking points, messages, committee papers and presentations. I also developed similar products for the Minister of Defence. I drafted and approved all media releases and responses on behalf of the Chief Information Officer.I was responsible for providing advice on issues that could cause potential damage to the person and the organisation. I reviewed and approved all external publications prior to release and was a mentor for a number of communication managers. In addition to this I was also responsible for the development of the Stakeholder Engagement Strategy, this articulated how we engaged with our allied partners, whole of Government and industry. To support this strategy I developed a suite of tools that included an information database. I was responsible for the management of the database which captured information ensuring the relationships were mapped and overlaps and inter-dependencies were identified. Show less

Senior Communication Manager/Stakeholder Engagement Officer

• Dec 2013 - Jan 2015

I was responsible for the development and delivery of the strategic Communication Plan for the Chief Information Officer and the Chief Technology Officer, which included events, speeches, talking points, messages, committee papers and presentations. I also developed simular products for the Minister of Defence. I was responsible for providing advice on issues that could cause potential damage to the person and the organisation. I reviewed and approved all external publications prior to release and was a mentor for a number of communication managers. In addition to this I was responsible for the development of the Stakeholder Engagement Strategy, this articulated how we engaged with our allied partners, whole of Government and industry. To support this strategy I developed a suite of tools that included an information database. I was responsible for the management of the database which captured information ensuring the relationships were mapped and overlaps and inter-dependencies were identified. I was also responsible for highly visible and sensitive media issues; I drafted and approved all media releases and responses on behalf of the Chief Information Officer. Show less

Communication Manager

• Feb 2011 - Dec 2013

In this role I was responsible for development and delivery of the Corporate Communication Strategy. I developed executive communications and presentations, banners, posters, newsletters and branding. I provided communication support and advice to the project communication managers to ensure the messages aligned to the broader strategy of the organisation. As a Communication Manager I also managed media relations and ministerial activities for the corporate communication function.In addition to this, I assisted with change management activities that focused on cultural change; I was responsible for the management of a series of workshops that all staff were required to attend. Show less