Chief Executive Officer

• Jul 2018 - Present

• Co-organizer of “MegaWomen of the MegaRegion” women’s cross-border empowerment conference sponsored by the U.S. Department of State and delivered in partnership with the U.S. Consulate General of Nogales and the Mining Cluster of Sonora.• Panelist and featured speaker on successful global business communication at the Business Partners of Mexico, Native Center for American Indian Enterprise Development, The Arizona-Mexico Commission, the Phoenix Committee for Foreign Relations, and numerous radio interviews.• Expert Contributor to Mexico Business News & Mexico Mining News• Negotiated the first Strategic Alliance partnership with the Clúster Minero de Sonora in the United States • Partner of the Consulate General of Mexico in Phoenix to provide Global Communications education• Consulting services on USMCA/T-MEC Implications for the Mexican Mining Sector at Cluster Minero de Sonora, Hermosillo, Sonora MX• Collaborate with the Arizona Commerce Authority to export services in Intercultural Business Communication and Consulting in Phoenix, Arizona, Mexico City, Mexico, Chihuahua City, Mexico, Guanajuato, Mexico• Creation and delivery of Intercultural Business Communications seminar at Arizona State University for the City of Phoenix trade mission of female entrepreneurs from Hermosillo, Sonora MX• Creation, delivery, and coaching of Business English for Mining courses for Cluster Minero de Sonora and Gruminex Mining Services in Hermosillo, Sonora MX

Published Author, Public Speaker - Global Relocation

• 2013 - 2017

• Author of two published memoirs, The Devil Wears Clogs and Singapore Salvation, overseas career survival guides, Europe & Asia• Private & public sector speaker, global relocation strategies & success for navigating overseas careers• Freelance writer - Travel & Destination pieces, experience in 55 countries

Senior Manager, Technology Growth

• 2011 - 2012

Accenture - Australia• Leadership of business development teams and activities across Asia Pacific• Member, ANZ Core Team for Program, Project, and Service Management delivery excellence • Creation and delivery of Project Management training courses in Kuala Lumpur, Malaysia• PMO design and mobilization in the Utility and Energy sectors• Stakeholder relationship management & business process improvement for Virgin Australia Airlines

Independent Information Technology Consultant

• 2008 - 2011

• Quality assurance reviews for SAP projects in CRM for Utilities sector• Instructor for Singapore Government Ministry on Contract Management (Outsourcing, ICT Vendor Management)• Project management training delivery for Singapore-based multinational firms• Freelance travel writer at The Guide magazine in Vietnam

Program Manager, EMEA Strategic Accounts

• 2004 - 2007

• Leadership and execution of projects above the €1M level across EMEA region, including: Belgium, Italy, France, The United Kingdom, and South Africa• Developed and implemented PMO structures for large-scale projects • Advised C level clients on effective implementation strategies of technology across geographic regions/operations for TrenItalita, La Poste, Specsavers, Brinks Security, Deutsche Post• Implemented global project management software system for real-time project status reporting

Global Service Manager

• 2003 - 2004

• Management of IT vendor relationships and contracts across operations in 35 countries • Implemented help desk Solution to aid in IT incident resolution and tracking to promote enhanced visibility to business users and reduce time to resolution • Development of business process guide for interaction between SAP Global Competence Center and Business personnel

CRM Consultant

• 2000 - 2003

• CRM for Utilities SME supporting global projects from Waldorf, Germany• Software selection team leader in Den Bosch, Netherlands• CRM business cases, service level analyses and recommendations in US and Canada• SAP data conversion team lead in Haarlem, Netherlands• Service Portfolio Analysis & Design for privatization of public utility company in Calgary

Client Account Manager

• 1994 - 1999