Experience

Jenkins Restorations

• United States
• Construction
• 100 - 200 Employee

• Subcontractor Compliance Coordinator

  • Dec 2022 - Present

  Communicate clearly and professionally with internal and external customers includes phone calls, email, and business letters Work effectively as part of a team to achieve established goals Managing all aspects of the job in an accurate and meticulous manner Prepare, compile, and sort documents for established processing protocol Scan documents into document management systems or databases Check source documents for accuracy Obtain further information for incomplete documents Combine and rearrange data from source documents, when required enter data from source documents into prescribed computer database, files and forms Update data and delete unnecessary files Store completed documents in designated locations Respond to requests for information and access relevant files Print information when required Comply with data integrity and security policies Show less



Navy Federal Title Services

• Sterling, Virginia, United States

• Coordinator

  • Aug 2020 - Oct 2022

  Complete multiple Excel spreadsheets for Business Team daily. Upload Excel spreadsheets to NFCU mortgage database daily. Answer NFTS general email box regarding status of files. If unable to assist directly forward it to correct department. Call clients to schedule refinance. Make sure the title is clear before scheduling close. Review the closing list to make sure the member doesn’t need an additional witness at close. Call signing agent to see if they can take refinance. Discuss fees with notaries. Answer and transfer incoming calls. Show less



National Data Care

• Chantilly, Virginia, United States

• Customer Service Representative

  • Oct 2019 - Aug 2020

  Performs an average of over 900 interactions per month with assisted living facilities via phone, email and online chat to help them use our Resident Funds Management Services (RFMS) accounting system to manage resident bank accounts. Handles confidential information with authorized users. Send encrypted emails. Responds promptly to resolve any customer inquiries that the facility’s may encounter using our software system. Performs monthly audits on thousands of Resident Trust Fund accounts to make sure they are in compliance and balanced Processes reclamations for Government and private pension direct deposits and return deposit items on resident accounts Assist facilities with Government direct deposit enrollments and private pensions enrollments. Processes transactions for bank accounts, such as deposits, withdrawals and direct debits. Provides technical support to facilities trying to use our Resident Funds Management System and our Direct Deposit Management System. Show less



BECKYS PET CARE INC

• United States
• Ranching
• 1 - 100 Employee

• Pet Care Associate

  • Dec 2018 - Nov 2019

  • Dog walking. • Responsible for making my schedule to meet time requirements for each assignment. • CPR and First Aid certified for animals. • Time management. • Fed and watered animals according to schedules and feeding instructions while owners were away. • Examined and observed animals to detect signs of illness, disease and injury. • Mixed food, liquid formulas, medications, and food supplements accorded to instructions, prescriptions and knowledge of animal species. • Advised pet owners on how cared for pets' health. Show less



Command Security Corporation

• United States
• Security and Investigations
• 300 - 400 Employee

• Watch Officer

  • May 2019 - Oct 2019

  • Responsible for clocking in and out employees using an online system. • High call volume center. • Notify supervisors when employees are late or callout. • Update guard hourly time spreadsheet. • Check in with guards to make sure they're on post. • Dispatch guards to check active alarms. Monitor multiple alarms at different locations. • Responsible for clocking in and out employees using an online system. • High call volume center. • Notify supervisors when employees are late or callout. • Update guard hourly time spreadsheet. • Check in with guards to make sure they're on post. • Dispatch guards to check active alarms. Monitor multiple alarms at different locations.



Buhl Electric Co.

• Sterling Va

• Office Assistant

  • May 2016 - Nov 2018

  • Enter tracking of products and employees in excel spreadsheet daily. • Assist with new employee orientation and payroll when needed. • Apply for electrical permits with the local jurisdictions. • Coordinated setting up inspection with field personal and homeowners. • Created electrical files for electricians in the field. • Created tracking system for stages of work being processed and location of each job site. • Provided cross-coverage support for other administrative personnel with Accounts Payable, Payroll and Employee Orientation. • Screened incoming telephone calls, routing to appropriate personnel. • Resolved issues, escalating major conflicts and concerns to appropriate personnel. Show less



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Pet Care Associate

  • Dec 2014 - May 2016

  Process incoming clients and out when appointment was complete. • Balance drawer/prepare deposit for bank. • Inform clients of types of wellness plans available and sign them up if interested. • Fax/email pet medications to be refilled. • Sterilize and prepare trays of surgical instruments. • Perform monthly maintenance on the equipment. • Assist Vet staff with bloodwork and restraining procedures when needed. Process incoming clients and out when appointment was complete. • Balance drawer/prepare deposit for bank. • Inform clients of types of wellness plans available and sign them up if interested. • Fax/email pet medications to be refilled. • Sterilize and prepare trays of surgical instruments. • Perform monthly maintenance on the equipment. • Assist Vet staff with bloodwork and restraining procedures when needed.



Target

• United States
• Retail
• 700 & Above Employee

• Softlines

  • Jun 2012 - Dec 2014

  Answer incoming calls and transfer to the correct department. • Manage fitting room by how many items can be taken in at a time. • Responsible for disbursement of equipment. • Computed sales prices, total purchases and received and processed cash and credit payment. •Recommended ,select and help locate and obtained merchandise based on customer needs and desires. • Answered questions regarding store and merchandise. • Maintained knowledge of current sales and promotions ,policies regarding payment and exchanges ,and security practices. • Watched for and recognized security risks and thefts. • Performed sales floor work, such as greeting and assisting customers ,stocking shelves and taking inventory. Show less