Jen Rakovshchik

Front Desk Receptionist at BRESSI RANCH PET HOSPITAL
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Contact Information
us****@****om
(386) 825-5501
Location
San Marcos, California, United States, US
Languages
  • Russian -

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Sep 2017 - Present

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Merchandise and Finance Assistant
      • Jan 2016 - Present

       Maintain, order, and rotate retail inventory for optimal display and revenue  Plan ahead for seasonal inventory Manage frequent inventory control of products sold and used in-house Follow up on accounts with remaining balances and authorize payment plans to collect funds Process delinquent accounts to third party collections Train new receptionist staff as well as perform receptionist duties

    • Receptionist
      • May 2014 - Dec 2015

       Assist clients with scheduling appointments and general care for them and their pets Promptly relay communications between clients and their Doctors Review and maintain medical records to plan future treatments and keep up to date information Work as a team player as well as an individual in daily high stress and multitasking situations

    • United States
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Inventory Control
      • Aug 2013 - Present

      Sort and file inventoryManage inventory and production databasesDistribute inventory following standard work flowUse problem solving techniques to make production more efficient

    • Diamond Grader
      • Oct 2011 - Apr 2014

      Performed preliminary diamond grading process in a team production environmentLocated, identified and documented clarity and other diamond characteristicsAssigned grades of clarity, polish and symmetry according to lab proceduresVerified and determined measurements and proportions of natural and synthetic diamonds

    • Receptionist/Merchandise and Finance Assistant
      • May 2014 - Dec 2015

       Track and order inventory of OTC merchandise Follow up on accounts with remaining balances and turn over to collections on delinquent accounts Assist clients with scheduling and general care needs for them and their pets Promptly relay communications between clients and their Doctors Review and maintain medical records to plan future treatments and keep up to date information Work as a team player as well as an individual in daily and stressful situations Assist receptionists, kennel attendants, technicians and Doctors with emergency and daily tasks Train new receptionist staff Complete patient check in/out process, including drop off procedures, going over discharge instructions, collecting payments and scheduling follow up appointments and surgeries  Perform daily office duties such as file, prep charts, update information, replenish supplies, etc.

    • Sales Representative
      • Apr 2010 - Oct 2011

      Provided excellent customer service and educated customers about the productsProcessed inventory, recall, defect, sale and return paperworkOrganized and cleaned work area to enhance product accessibility and presentation Provided excellent customer service and educated customers about the productsProcessed inventory, recall, defect, sale and return paperworkOrganized and cleaned work area to enhance product accessibility and presentation

    • Product Designer
      • Oct 2005 - Oct 2011

      Managed short and long term operational budget via expense accountCoordinated meeting and advertising material for company meetings and promotionsProvided office management and organizational supportHired, trained and supervised product development and production teamsDesigned Icon Pearl products using ArtCam and Adobe PhotoshopDeveloped tool path code, operated and maintained CNC milling machine Produced rubber molds and wax injections for product manufacturing Identified and successfully implemented new product conceptsDeveloped and tested culture techniques on site in French Polynesia

Education

  • Academy of Art University
    Industrial and Product Design
    2005 - 2007
  • University of Toledo
    Mechanical Engineering Related Technologies/Technicians
    2003 - 2005

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