Experience

VCS - Visual Computer Solutions

• United States
• Software Development
• 1 - 100 Employee

• Customer Care Liaison

  • Sep 2008 - Present

  Manages front desk, common areas of office, shipping & receiving, and all incoming calls to the business. Administrative Support to Executive staff of 3, as well as Sales Director, two (2) Sales Executives, & entire Tech Support Department. Customer Care Liaison – ensures the satisfaction of all clients through emails, phone calls, webinars and trouble shooting. Provides clients with assistance when needed. Keeps clients updated on all upcoming events and webinars, as well as company and system updates. Travel Coordinator – responsible for all corporate travel including bookings, itinerary preparation and cost analysis & documentation to management. Event Coordinator - researches, books and oversees all corporate events, as well as company's attendance at outside events. Show less



VIOLIN Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Receptionist/Admin

  • Sep 2007 - May 2008

  Responsible for greeting visitors, answering phone calls, mail distribution, scheduling meetings, conference calls and luncheons, and assisted the Office Manager in both an administrative and accounting/database entry capacity. Also responsible for travel arrangements and prepariation of expense reports for upper management. Maintained all common areas such as kitchen, supply room, copy room and conference rooms, as well as purchased supplies for each. Sorting and distribution of mail, as well as preparation of daily shipments. Provided administrative support to all employees of the company. Show less



Allen Consulting

• Receptionist/Admin/Office Manager

  • Mar 2007 - Sep 2007

  Previously worked at this company (22 years ago) as the Receptionist/Admin/Office Manager (for several years)...now work there again, part-time evenings and weekends. Provide administrative support to President of the Company. Previously worked at this company (22 years ago) as the Receptionist/Admin/Office Manager (for several years)...now work there again, part-time evenings and weekends. Provide administrative support to President of the Company.



Ciena Corporation

• Receptionist/Admin/Assistant to Operations Manager

  • Aug 2002 - Mar 2006

  Manned the front desk, screened calls, greeted and assisted visitors, supported entire company in an administrative capacity, maintained all common areas (kitchen, office supplies, office equipment, conference rooms), directly reported to and assisted Operations Manager, scheduled conference rooms and luncheons, arranged travel for management and assisted in coordinating company events. Manned the front desk, screened calls, greeted and assisted visitors, supported entire company in an administrative capacity, maintained all common areas (kitchen, office supplies, office equipment, conference rooms), directly reported to and assisted Operations Manager, scheduled conference rooms and luncheons, arranged travel for management and assisted in coordinating company events.



Internet Photonics

• Receptionist/Admin

  • 2002 - 2006