Jen Horton, MHRM, PHR, SHRM-CP

Director of Human Resources at The Holy Donut
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Maine, United States, US

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Tabitha Hilton

Jennifer is an inspirational person. She is detailed oriented, goal oriented, ambitious and positive. I had the privilege of meeting Jennifer while attending classes at Husson University. She was my partner on a variety of team assignments and what I noticed about Jennifer was that she always came to the table prepared and knowledgeable. Jennifer and I have kept in touch over the years and I have seen Jennifer expand her knowledge in human resources. She would be a great asset to any team.

LinkedIn User

I had the pleasure of working with Jen for 5 years. During that time, I saw her demonstrate consistently her ability to display great empathy, judgement, and professionalism. She challenged herself to continuously learn through her education, certifications, and by seeking new responsibilities. She made our firm a better place and is a tremendous HR professional!

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Credentials

  • HR Analytics Essentials
    Northeastern University
    Jul, 2023
    - Oct, 2024
  • SHRM-CP (SHRM Certified Profesisonal)
    SHRM
    Jan, 2015
    - Oct, 2024
  • PHR (Professional in Human Resources)
    HR Certification Institute - HRCI
    Jun, 2013
    - Oct, 2024

Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Director of Human Resources
      • Aug 2019 - Present

    • Human Resources Manager
      • Mar 2019 - Aug 2019

    • United States
    • Software Development
    • 700 & Above Employee
    • HR Business Partner
      • Nov 2018 - Mar 2019

      • HR partner for the Corporate Technology Business unit, facilitating initiatives for 800+ employees in the division. • Formulated partnerships across the business unit and delivered value-added services to management and employees that reflect the business objectives of the organization. • HR partner for the Corporate Technology Business unit, facilitating initiatives for 800+ employees in the division. • Formulated partnerships across the business unit and delivered value-added services to management and employees that reflect the business objectives of the organization.

    • United States
    • Accounting
    • 200 - 300 Employee
    • Senior HR Specialist
      • Jan 2015 - Nov 2018

      • Elevated Human Resources to become a key asset from an administrative to a strategic company resource. • Promoted retention and employee satisfaction and established and sustained strong business partnerships with management and employees by consistent interaction at all levels in the organization. • Identified strategic gaps and developed several new programs, including a very successful Three-Day Internship talent pipeline initiative which was featured on the cover of Accounting Today.• Facilitated people aspects of three mergers, adding 75 employees to the company in NH and MA.• Managed annual plan audit and administered 401(k) plan for 250 employees. • Provided 1:1 coaching and advised employees and leadership on key human resources issues and compliance in four office locations in ME, NH and MA.• Partnered with marketing to manage the intranet, Facebook, and LinkedIn accounts for the firm.• Influenced morale and developed company-wide initiatives by partnering with key committees: Wellness, Employee Recognition, United Way, and Professional Development.• Managed COBRA program for the firm. Show less

    • Human Resources Specialist
      • Jun 2012 - Dec 2014

      • Developed programs and ensured delivery of related strategic initiatives to attract, hire and retain the best-qualified candidates. • Ensured compliance with CPA licensure requirements and managed tracking systems for administering benefits programs, including benefit eligibility, enrollment, and leaves of absence.• Established meaningful relationships with 150+ employees throughout New England by setting up regular on-site check-in meetings. • Conducted exit interviews to identify and assess patterns in turnover. Show less

    • Receiving Manager
      • Oct 2011 - Jun 2012

      • Accepted a new assignment in Operations to broaden Walmart distribution skillset.• Managed Receiving team of 15+ associates• Managed compliance issues including food standards and safety for perishable goods. • Oversaw safety in a warehouse environment, maintaining the 2100 days safe streak.

    • Human Resources Office and Training Manager
      • Jul 2010 - Oct 2011

      • Provided HR Management services to a 24/7 facility of 500+ employees while fostering meaningful, trusting relationships.• Managed all functions of the HR department and supervised four HR associates.• Recruited, onboarded, trained, coached, disciplined, and terminated employees.• Ensured compliance with Walmart corporate policies and Federal/State regulations.• Successfully created and implemented analyzation tool for new Walmart hiring process.• Led many special projects, including implementation of updated home office HRIS and payroll systems. Show less

    • France
    • Wholesale
    • Executive /HR Assistant
      • Oct 2006 - Jul 2010

      • Administered payroll, all aspects of the recruiting & hiring process, new hire orientations, benefit statement reconciliation, updated HR intranet page, maintained employee files. • Managed both internal and external customer relationships as part of an employee relations role. • Strategized and supported high volume summer hiring program. • Administered payroll, all aspects of the recruiting & hiring process, new hire orientations, benefit statement reconciliation, updated HR intranet page, maintained employee files. • Managed both internal and external customer relationships as part of an employee relations role. • Strategized and supported high volume summer hiring program.

Education

  • Colorado State University-Global Campus
    Master's degree, Human Resources Management
    2018 - 2020
  • Husson University
    Bachelor of Business Administration (B.B.A.), Business Administration and Management
  • University of Southern Maine
    HR Management Certificate Program
    2009 - 2010

Community

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