Experience

Holden Forests & Gardens

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Adult Program Coordinator

  • Aug 2022 - Present

• Public Programs Coordinator

  • Sep 2021 - Aug 2022

  • successfully created, implemented, and managed 10-wk suite of summer camps at Cleveland Botanical Garden and Holden Arboretum for ages 3-13, including full-week, micro, and intergenerational camps, resulting in a 50% increase in revenue and 14 full camp scholarships• oversaw all administrative tasks of summer camp program, including parent communication, marketing, registration, room reservations, forms and waivers, and safety procedures• led successful launch of pilot birthday party program, including creating rental contracts and handling all booking communications, achieving a 100% satisfaction rate within first year• hired, trained, and managed small staff of seasonal education employees, birthday party instructors, and summer camp counselors• collaborated with internal departments including conservation, community forestry, horticulture, marketing, and volunteer resources• used Altru database for booking programs, class registrations, queries, and generating reports• used AvidSuite for timely invoice coding and PowerPlan to create and manage Family Engagement budgets at Cleveland Botanical Gardens and Holden Arboretum• wrote article for seasonal magazine• developed Maple Sugaring hike and exhibit• facilitated and assisted with public educational programs, both onsite and virtual• managed operations and nature play features at Buckeye Bud's Adventure Woods at Holden Arboretum Show less

• Hershey Children's Garden Seasonal

  • May 2021 - Oct 2021

  • Assisted with maintenance and horticultural upkeep of plantings, garden features, and displays• Maintained interactive play and exhibit areas in children's garden• Created themed interpretive handouts for guest use in the gardens• Point of contact for garden volunteers on weekends• Assisted with educational garden programming including planting workshops, fairy tea, storytime, summer camps, and halloween events• Attended community outreach events



Cleveland Restoration Society

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Heritage Home Program Temp

  • Oct 2020 - Sep 2021

  • Provided initial contact via phone and email for homeowners seeking information about low-interest home improvement loans and scheduled site visits with program specialists • Compiled contractor recommendations for homeowners' projects using Salesforce database • Completed client contact data entry using Salesforce platform • Provided initial contact via phone and email for homeowners seeking information about low-interest home improvement loans and scheduled site visits with program specialists • Compiled contractor recommendations for homeowners' projects using Salesforce database • Completed client contact data entry using Salesforce platform



Cleveland Metroparks

• United States
• Government Administration
• 400 - 500 Employee

• Historical Interpreter/Naturalist

  • May 2016 - Jul 2021

  • Provided curriculum-based history and natural history programming for school groups ages preK-University • Designed and led monthly Little Explorers nature preschool program • Designed and led full-week, nature-themed summer camps for campers ages 7-12 • Researched and presented original public programs, with a focus on environmental history, and local women’s, African American, and indigenous history • Planned and coordinated annual special events (First People Day and Hands on Heritage) • Hosted and facilitated monthly nature book club • Built relationships and collaborated with local partner institutions, including local museums, businesses, and literary groups • Wrote and generated content for interpretive signs, online lessons, monthly publications, social media, and exhibits Show less



Western Reserve Historical Society (Cleveland)

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Museum Educator

  • Nov 2014 - Dec 2016

  • Managed programming team in designing, coordinating, and implementing monthly museum happy hour series • Researched and presented onsite and outreach educational programs • Presented youth entrepreneurship programming for school groups grades 4-6 and assisted with related professional development sessions for teachers • Conducted archival research and wrote articles for online publication • Led regular tours of historic mansion and museum galleries • Assisted in coordination of annual Region 3 National History Day competition Show less



Cleveland Museum of Natural History

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Museum Guard

  • May 2015 - May 2016

  • Maintained and implemented knowledge of museum safety protocols, including opening/closing building, patrolling museum galleries, and executing safety drills • Provided customer service to museum patrons at front desk, in galleries, and in parking garage • Maintained and implemented knowledge of museum safety protocols, including opening/closing building, patrolling museum galleries, and executing safety drills • Provided customer service to museum patrons at front desk, in galleries, and in parking garage



Hale Farm & Village

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Museum Educator

  • May 2013 - Dec 2014

  • Provided 19th-century costumed interpretation of historic buildings, including demonstrations of historic crafts and trades • Assisted with special programming, including Civil War reenactments, maple sugaring, Harvest Festival, Holiday Lantern Tours, and Underground Railroad programs • Provided 19th-century costumed interpretation of historic buildings, including demonstrations of historic crafts and trades • Assisted with special programming, including Civil War reenactments, maple sugaring, Harvest Festival, Holiday Lantern Tours, and Underground Railroad programs



Oberlin Heritage Center

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Local History Corps Americorps Member

  • Aug 2013 - Aug 2014

  • Generated connections and collaboration between historical institutions across northeast Ohio • Researched and designed public programs, including local women’s history walking tour • Trained new volunteers and college interns • Worked with volunteers to create workbook and lesson for public school classes • Drafted docent manual • Developed and managed social media engagement plan • Generated connections and collaboration between historical institutions across northeast Ohio • Researched and designed public programs, including local women’s history walking tour • Trained new volunteers and college interns • Worked with volunteers to create workbook and lesson for public school classes • Drafted docent manual • Developed and managed social media engagement plan



Dr. Carol Lasser (History Department / Oberlin College)

• Oberlin, Ohio

• Research Assistant

  • Oct 2012 - Sep 2013

  Microfilm, primary, and secondary source research, document and oral history transcription, Excel database creation/management, edited student work for online publication through digital archives project with Oberlin College Archives Microfilm, primary, and secondary source research, document and oral history transcription, Excel database creation/management, edited student work for online publication through digital archives project with Oberlin College Archives



Agave Burrito Bar & Tequilaria

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Front of House Staff

  • Aug 2012 - Aug 2013

  Managed front line of burrito restaurant, food preparation, customer service, bookkeeping, opened and closed restaurant, training new employees Managed front line of burrito restaurant, food preparation, customer service, bookkeeping, opened and closed restaurant, training new employees



Oberlin College

• United States
• Higher Education
• 700 & Above Employee

• Student Union Bookkeeper

  • Jan 2010 - May 2012

  Managed money of Student Union and affiliated organizations, organized cash deposits, kept track of cash boxes and merchandise sales, training new employees

• Observatory Assistant

  • Jan 2010 - May 2012

  Assisted in set-up and tear-down of telescopes on observing nights, customer service, educated patrons on astronomy and the celestial sphere

• Student Union Information Desk Attendant

  • Aug 2009 - May 2012

  Answered patron questions, customer service, managed money, sold merchandise, distributed building keys, training new employees



Oberlin College Student Cooperative Association

• Oberlin, Ohio

• Theory & History Coordinator

  • Aug 2011 - Dec 2011

  Educated co-op membership on organizational history and importance of institutional memory, organized educational events and discussions, managed library and archives, oversaw production and distribution of monthly publication, designed co-operative memory-making projects on social media Educated co-op membership on organizational history and importance of institutional memory, organized educational events and discussions, managed library and archives, oversaw production and distribution of monthly publication, designed co-operative memory-making projects on social media



Glen Helen Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Naturalist

  • Jun 2010 - Aug 2010

  Designed and lead educational hikes for children age 5-15 (subjects included: astronomy, geology, plant and animal ecology, water systems, and outdoor survival), first aid/CPR trained, kitchen prep, responsible for camper safety on trail, animal husbandry (snakes and turtles), trained new employees Designed and lead educational hikes for children age 5-15 (subjects included: astronomy, geology, plant and animal ecology, water systems, and outdoor survival), first aid/CPR trained, kitchen prep, responsible for camper safety on trail, animal husbandry (snakes and turtles), trained new employees



Glen Helen Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Winter Term Intern

  • Jan 2010 - Jan 2010

  Wrote successful $50,000 grant for improvement of the Outdoor Education Center's naturalist training program Wrote successful $50,000 grant for improvement of the Outdoor Education Center's naturalist training program



Glen Helen Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Dorm Counselor

  • Jun 2009 - Aug 2009

  Responsible for camper safety and well-being in camp dorms and during evening activities, assisted with educational hikes for children age 5-15, first aid/CPR trained, animal husbandry (snakes and turtles) Responsible for camper safety and well-being in camp dorms and during evening activities, assisted with educational hikes for children age 5-15, first aid/CPR trained, animal husbandry (snakes and turtles)