Jen Cruz
Assistant Operations Manager at United Merchant Services, Inc.- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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Nursing Assistants, Certified (CNA 1)
North 13th St TechJan, 2003- Nov, 2024
Experience
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United Merchant Services, Inc.
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United States
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Financial Services
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1 - 100 Employee
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Assistant Operations Manager
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Apr 2007 - Present
•Data entry and review of Merchant accounts: application, forms and documents such as; license, AOI, Tin, Ofac, Match, business credit report & personal credit history, as a business point of view. •Maintain and organized Merchants files, with required documents. • I have the right to approve or decline accounts; base on credit, documents received and or request additional documents. • I contact agents by email or phone and give advice on accounts submitted. I file, upload and deal with sensitive documentation. Make and answer calls, compose and respond to emails, faxes, relay messages, greet visitors, handle incoming and outgoing mail, in charge of supply order for my department. Also help agent with forms and related paperwork. Contact merchants for fraud alert and search them on different database. • Approve equipment and coordinate with other departments for equipment download and shipment. •Process Flexgift, ATM, Split funding, and apply for check services thru 3rd party. •Assist with pricing changes and updates. •Crosscheck Data in several platforms: TSYS_Cbos, GP_Mas, and FD_Access one. • Assist Manager and Operation Director with day to day task, Overseeing employees, train new and current members, making sure task are being completed and department is running smoothly. Show less
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General Manager
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Sep 2004 - Mar 2007
•Managed store opening and closure. •Maintain stock shelf and racks. •Cashier and bank run. •Managed store opening and closure. •Maintain stock shelf and racks. •Cashier and bank run.
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Essex County College
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United States
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Higher Education
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500 - 600 Employee
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Work Study Student
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Jul 2005 - Jul 2006
•Assited the secretary in general office task. •Maintain and organized student files. •Assited with data entry, in/outgoing calls and emails. •Assited the secretary in general office task. •Maintain and organized student files. •Assited with data entry, in/outgoing calls and emails.
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Windsor Gardens Senior Living
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Certified Nursing Assistant
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Jan 2004 - Jun 2004
•Conducted general lab test. •Maintain/sanitized medical supplies and instruments. •Assited residents/patients with personal maintenance. •Administered prescribed oral medication. •Recorded and monitored patients pulse, temperature and respiration. •Conducted general lab test. •Maintain/sanitized medical supplies and instruments. •Assited residents/patients with personal maintenance. •Administered prescribed oral medication. •Recorded and monitored patients pulse, temperature and respiration.
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Pri-Med Care
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Newark
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Medical Assistant
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Jan 2002 - May 2004
• Answered telephone, screens callers, relays messages, and greet visitors. • Scheduling patient appointment. • Handled and read incoming mail, composes and types routine correspondence. • Help new patients in filing up forms and related paperwork • Answered telephone, screens callers, relays messages, and greet visitors. • Scheduling patient appointment. • Handled and read incoming mail, composes and types routine correspondence. • Help new patients in filing up forms and related paperwork
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Education
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2005 - 2005
Essex County College
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2000 - 2004
North 13th St Tech
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