Jen Bailey
Information Technology Specialist at Fisher Barton- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Word 2016 Advanced
MyITLab
Experience
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Fisher Barton
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Information Technology Specialist
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oct. 2019 - - aujourd’hui
Under my capacity as Information Technology Specialist, I connected users with the network resources through effective management of active directory that aided in creating objects, groups, and giving permissions. Here, I experientially resolve critical issues related to software, hardware, and connectivity through detailed troubleshooting. Furthermore, I collaborate with disaster response team to prevent and limit impact of ransomware.
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Customer Service, Scheduling, and Purchasing Specialist
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mars 2017 - févr. 2020
Here, I performed multiple roles, and ensured timely deliverables by designing and executing effective timetable. I delivered progressive recommendations in producing cost-effective products. Along with above duties, I developed strong and positive communication with clients, and negotiated prices and terms, resulting in considerable cost savings.Key Success:• Saved thousands of dollars by optimizing inventory levels with 98% on-time delivery.
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Weir Minerals
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United States
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Mining
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700 & Above Employee
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Order Support Specialist / Customer Service Representative
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janv. 2013 - mars 2017
As Customer Service Representative and Order Support Specialist, I served as Primary Point of Contact (POC) to streamline communication with International Customers. Then, I analyzed credit and taxes by performing audit of purchase orders in line with commercial and shipping terms. Also, I mitigated hazards through risk management, and leveraged available resources to accomplish client's project.Key Success:• Achieved customer success and loyalty by delivering required parts and pumps within tight deadlines.• Developed manufacturing schedules to ensure timely delivery of customer's project.
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Batteries Plus
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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mars 2012 - déc. 2012
Here, I increased performance of seven employees in day-to-day responsibilities by providing training and coaching sessions. I assessed inventory levels in line with procurement standards to achieve yearly goals while maintaining written policies and procedures.Key Success:• Increased store appearance by organizing merchandising products. Here, I increased performance of seven employees in day-to-day responsibilities by providing training and coaching sessions. I assessed inventory levels in line with procurement standards to achieve yearly goals while maintaining written policies and procedures.Key Success:• Increased store appearance by organizing merchandising products.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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92A - Automated Logistics Specialist
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juin 2001 - févr. 2012
During this time, I optimized available space and labor efficiency to scale up warehouse operations in collaboration with warrant officer. Then, I led end-to-end SARSS (Standard Army Retail Supply System) operating system for the warehouse and customers to achieve bottom-line results.Key Success:• Honored for deploying in support of Operation Iraqi Freedom on two deployments.• Recognized for advancing and maintaining warehouse supplies for ~149 customers. During this time, I optimized available space and labor efficiency to scale up warehouse operations in collaboration with warrant officer. Then, I led end-to-end SARSS (Standard Army Retail Supply System) operating system for the warehouse and customers to achieve bottom-line results.Key Success:• Honored for deploying in support of Operation Iraqi Freedom on two deployments.• Recognized for advancing and maintaining warehouse supplies for ~149 customers.
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Education
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Madison College Business Technology
Technical Diploma, Desktop Support Technician -
2018 - 2020
Madison College Business Technology
Associate's degree, It - Systems Administration -
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Coastline College
Associate’s Degree, Logistics, Materials, Supply Chain and Inventory Management
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