Experience

Church of St. Ignatius Loyola, NYC

• Fundraising
• 1 - 100 Employee

• Executive Director of Concerts & Music Administrator

  • Sep 2023 - Present



New York Holiday Singers, Inc.

• United States
• Musicians

• Executive and Financial Director

  • Dec 2009 - Present

  -Established New York Holiday Singers, Inc. in 2009 with 3 goals: to perform fun & original versions of holiday favorites, to streamline event processes for clients, and to create meaningful and challenging work for talented, giving performers. -Administer all financial aspects of business, including accounts payable and receivable, contracts, negotiations, invoicing, vendor payments, artist financials, and payment processes. -Curate and provide holiday entertainment for events, media appearances, and activations for clients with audience reaches of over 5M. -Implemented a comprehensive process for 12-month booking, auditioning, rehearsal, and training cycles. Show less



JAK Consulting

• New York City Metropolitan Area

• Owner

  • Jul 2018 - Present

  Self-employed consulting for private clients, restaurants, and small businesses with a focus on marketing and web management. Voiceover work for online training, character projects, in-house IVR menus, and more. Resume consulting on request. •Voiceover work for Intuit QuickBooks Training by Real World Training | Online training video voiceovers. •Web and Marketing Consulting for Sandbar Rooftop and Chelsea Table + Stage | Implemented Tock reservations system, enabling Sandbar Rooftop to open summer 2020. Trained 25+ team members on Tock, Tripleseat, Canva, and proprietary ticketing system (Venuetix). Wrote and sent Newsletters to communicate about upcoming events, new menu items, shows, specials. •VO for "Sing Like Never Before," "Quick Singing Tips," "Voice Lessons to the World," and others | Various work for New York Vocal Coaching •Web and Marketing Consulting - PRINT Restaurant and The Press Lounge | Managed both PRINT and The Press Lounge websites, proofed blog posts, created holiday and special event material for websites, delivered over 200 newsletters to ~8k patrons •The Onion "The Topical" podcast | Various characters •Small Business Consulting for New York Speech Coaching | Advised on the implementation of new CRM, website edits and changes, administrative processes, and more. Worked with staff members on intern program. Assisted with scheduling through new platform and communication with clients. Show less



Chelsea Table + Stage and Sandbar Rooftop

• New York, NY

• Senior Manager

  • Jul 2021 - Dec 2022

  -Founding employee for new bar, dining, and music venue; reported to owners -Oversaw information for all three venues - Sandbar Rooftop, Chelsea Table (street-level dining room), and Chelsea Stage (lower-level dining room/performance space),including ticketing, websites, menu design, personnel, and scheduling. Managed website. -Interpreted, developed, and updated all health-related protocols for 100+ employees at both venues in accordance with NYC, state, and national guidelines -Implemented Tock reservations system, enabling Sandbar Rooftop to open summer 2020 -Trained 25+ team members on Tock, Tripleseat, Canva, and proprietary ticketing system (Venuetix) -Designed and executed box office procedures for all shows, handled all ticketing requests and sales -Chaired weekly meetings with marketing and programming teams to keep dialog open on how best to grow the business -Hired and trained 20 host team members with a focus on clear, concise, and friendly communication in a supportive environment -Coordinated tech schedules with artists and sound technicians in advance of performances resulting in 200 excellent shows; advocated for the artists during sound check -Managed house, door, and floor for both venues from street level to rooftop, simultaneously -Consulted with culinary team and owners to implement new menu items and programs; entered new items into the system and print menus -Wrote and sent Newsletters to communicate about upcoming events, new menu items, shows, specials Show less



PRINT and The Press Lounge

• New York, NY

• Reservations Manager and Website Manager

  • Aug 2010 - Jun 2018

  -Expanded and redefined the reservationist position; increased the number of reservations for all shifts by working with management and kitchen to maximize seating -Facilitated rollout of OpenTable Guest Center; trained all hosts on OpenTable and guest relations; created reservations training manual -Managed both PRINT and The Press Lounge websites, proofed blog posts, created holiday material for websites, delivered over 200 newsletters to ~8k patrons -Communicated with guests to book 20+ private events, handled contracts, deposits, accounting and on-site event administration Show less



Dovetail

• New York, NY

• Host

  • Mar 2009 - Oct 2011



Country

• New York, NY

• Host

  • Aug 2009 - Jun 2010



Cafe Gray

• United States
• Restaurants
• 1 - 100 Employee

• Host | Maitre'D | Reservations | Shift Manager

  • Mar 2005 - Jun 2008



MEGU

• Food and Beverage Services
• 1 - 100 Employee

• Host

  • Apr 2004 - Mar 2005