Jemuel Tiongson
Hardware and Network Specialist at Intertech Vision Middle East- Claim this Profile
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Bio
Credentials
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Barco Certified Specialist - Unisee Installation
BarcoNov, 2020- Nov, 2024 -
Image Processing - Barco Certified Specialist - Event Master
BarcoNov, 2020- Nov, 2024 -
FORTINET NSE 2 Network Security Associate
FortinetMay, 2020- Nov, 2024 -
SAP Business One
University of Santo Tomas
Experience
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Intertech Vision Middle East
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Hardware and Network Specialist
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Sep 2020 - Present
• Installation, testing and commissioning of Large screen Video wall, LED Wall, IT Networking, AV equipment, Operator consoles and other equipment in the solution. • Trouble shooting and repair of faulty equipment during installation, testing and commissioning. • Onsite coordination with customer and other contractors such as MEP, Interior fit out. • Safe keeping of tools, ladder, special tools, radio and other tools that have been used at site during installation period and should properly handover to Installation Tools In-Charge (Warehouse in-charge) after using it. • Equipment rack building and cabling, labelling in line with company’s quality standard. • Transfer User’s Manuals, CDs and all other documentations to office from site. • Clearing of left-over installation materials, Barco/Evans/Others parts from site and should be properly handed over to Warehouse in-charge. • Monitor and maintain duration of installation within the target project plan. • Preparation and finalization of the Project handover, information and required documents, system schematics and as built drawings to be handed over to Service Department. Show less
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Re-Teck USA
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Environmental Services
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1 - 100 Employee
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IT Officer
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Dec 2018 - Sep 2020
• Install and configure computer hardware operating systems and applications • Monitor and maintain computer systems and networks • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues • Troubleshoot system and network problems, diagnosing and solving hardware or software faults • Replace parts as required • Provide support, including procedural documentation and relevant reports • Follow diagrams and written instructions to repair a fault or set up a system • Support the roll-out of new applications • Set up new users' accounts and profiles and deal with password issues • Respond within agreed time limits to call-outs • Work continuously on a task until completion (or referral to third parties, if appropriate) • Prioritize and manage many open cases at one time • Rapidly establish a good working relationship with customers and other professionals, such as software developers • Test and evaluate new technology • Conduct electrical safety checks on computer equipment. Show less
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TNG Parking Management Electronic System
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Dubai, United Arab Emirates
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Field Engineer
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May 2017 - Dec 2018
• Installs and repairs electronic equipment, such as Computer, Parking Equipment, CCTV Cameras and communication systems, in field installations: Consults with customer or supervisor to plan layout of equipment. • Studies blueprint, schematics, manuals, and other specifications to determine installation procedures. • Installs or overseas installation of equipment according to manufacturer’s specifications. • Operates system to demonstrate equipment and to analyze malfunctions. • Interprets maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and handtools. • Instructs and directs workers in servicing and repairing equipment. • Consults with engineering personnel to resolve unusual problems in system operation and maintenance. • May instruct workings in electronic theory. • Supervise workers in testing tuning and adjusting equipment to obtain optimum operating performance. • May advice management regarding customer satisfaction, product performance, and suggestions for product improvements. Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Measurement & Reporting Analyst
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Jul 2015 - Feb 2017
• Ensure ad hoc/standard operational reports are delivered accurately/on time. • Analyze designated performance measures/reports including financial, satisfaction and operational metrics. Perform root cause analysis (for example customer satisfaction surveys) where required. • Deliver timely daily monthly client reports Assist in designing insightful report views. • Help define next generation reporting tools and processes. • Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients. • Participate in special projects as needed. • Perform a range of tasks from complex to straightforward within the scope of call center activities. • Contribute to process improvement initiatives. • Support and sustain a positive work environment that fosters team performance through own work and behavior. • As appropriate, may directly coordinate the work of others within a small team. • Required to share knowledge and experience with others. • Relationships Reports to Service Manager. Show less
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Asialink Finance Corporation
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Philippines
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Financial Services
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100 - 200 Employee
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IT Support Engineer
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Mar 2014 - Mar 2015
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems . • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime . • Troubleshooting network connectivity in a LAN/WAN environment. • Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications. • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment. • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment. • Customize desktop hardware to meet user specifications and site standards . • Performs work in compliance within specified warranty requirements. • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels. • Safely package equipment for branches and arrange for the transport of the equipment. • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network. Show less
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Education
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2010 - 2015
University of Santo Tomas
Bachelor of Science (BS), Information Technology
Community
