Experience

BGL Insurance

• United Kingdom
• Financial Services
• 700 & Above Employee

• Strategic Delivery Director

  • Nov 2017 - Jul 2021

  Led Compare the Market (CtM) in creating a comprehensive 5 year strategy, integrating financial, marketing, technology, and product plans Built and delivered a year-long plan from creating the strategy to executing delivery. Shaped input from each area of the business, ensured consistency and coherence across areas, led a period of work with external consultants, managed Board interaction, and acted as advisor and deputy to the CtM CEO Created and led a strategic planning approach across… Show more Led Compare the Market (CtM) in creating a comprehensive 5 year strategy, integrating financial, marketing, technology, and product plans Built and delivered a year-long plan from creating the strategy to executing delivery. Shaped input from each area of the business, ensured consistency and coherence across areas, led a period of work with external consultants, managed Board interaction, and acted as advisor and deputy to the CtM CEO Created and led a strategic planning approach across CtM (an organisation that had not previously worked cross-department) and managed the flow of strategic execution, ensuring prioritisation and effect and delivery of projects and BAU. Built and managed new centralised Change Management team Show less Led Compare the Market (CtM) in creating a comprehensive 5 year strategy, integrating financial, marketing, technology, and product plans Built and delivered a year-long plan from creating the strategy to executing delivery. Shaped input from each area of the business, ensured consistency and coherence across areas, led a period of work with external consultants, managed Board interaction, and acted as advisor and deputy to the CtM CEO Created and led a strategic planning approach across… Show more Led Compare the Market (CtM) in creating a comprehensive 5 year strategy, integrating financial, marketing, technology, and product plans Built and delivered a year-long plan from creating the strategy to executing delivery. Shaped input from each area of the business, ensured consistency and coherence across areas, led a period of work with external consultants, managed Board interaction, and acted as advisor and deputy to the CtM CEO Created and led a strategic planning approach across CtM (an organisation that had not previously worked cross-department) and managed the flow of strategic execution, ensuring prioritisation and effect and delivery of projects and BAU. Built and managed new centralised Change Management team Show less



TalkTalk

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Change Delivery Director

  • May 2016 - Oct 2017

  Operational leadership of ~150 Programme and Project Managers (technical and non-technical), Analysts (systems and business), UAT, and Business Readiness, overseeing quality, consistency, and people management. Strategic Transformation of Change function’s operating model, roles and responsibilities, ways of working, and capabilities. End to end process re-engineering in order to deliver technical projects in standardised methods, including Agile.

• Head of Change Planning

  • Mar 2015 - May 2016

  Strategic role in newly formed Change team, leading the development of a centralised Change function. Built foundations of Shared Service; centralised view of change projects across multiple business units, consistency in governance and reporting, introduction of high level standard delivery method. Designed and implemented new function, bringing together ~150 colleagues from multiple business units



McKinsey & Company

• Business Consulting and Services
• 700 & Above Employee

• Engagement Manager

  • Dec 2012 - Feb 2016

  In my four years at McKinsey, I worked across as many industries as I could (including banking, defence, telecomms, pharmaceuticals, NHS), before focussing on business transformations - from the strategy to implementation. My experiences included: Growth strategy projects: • Led a team of two McKinsey associates and six director level clients to develop the growth strategy for the CEO of a new Clinical Commissioning Group; led the top team in designing the new organisation and the… Show more In my four years at McKinsey, I worked across as many industries as I could (including banking, defence, telecomms, pharmaceuticals, NHS), before focussing on business transformations - from the strategy to implementation. My experiences included: Growth strategy projects: • Led a team of two McKinsey associates and six director level clients to develop the growth strategy for the CEO of a new Clinical Commissioning Group; led the top team in designing the new organisation and the operations required to provide new products and services • Developed a new product offering for the CEO of the credit card business of a FTSE 100 bank; identified and established new partnerships to deliver products and services to customers • Built the strategy for the provision of healthcare by a UK company to a discrete UK patient population Operational improvement and corporate transformation projects: • Led a major change programme with an international bank for the CEO of Europe, working with a joint McKinsey and client team including the bank’s Global Head of HR • Established and managed a complex alliance of eight governmental, NHS and pharmaceutical organisations to optimise the opportunities provided by a database tracking chemotherapy treatment in England Capability development and training projects and activity: • Led a team of four McKinsey associates and ten clients (Directors, VPs, and project managers) to design and deliver a leadership programme for the Group People Director of a FTSE 100 telecommunications company that was delivered over six months to the company’s top 600 leaders • McKinsey training faculty for week-long new joiner training, problem-solving training, and teamwork training • Develop, wrote, and presented communication and team-work training for London office new joiners; material was incorporated into firm training worldwide

• Associate

  • Feb 2011 - Dec 2012



Barclays Wealth Management

• United Kingdom
• Financial Services
• 700 & Above Employee

• Assistant Vice President

  • Sep 2006 - Oct 2009



University College London Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Clinic Administrator

  • Sep 2005 - May 2006