Experience

The Bradford Exchange

• United States
• Advertising Services
• 100 - 200 Employee

• Customer Service Agent

  • 2013 - Present

  Learnt how to process orders, learnt how to put payments through a system, learnt how to add new clients on to the system, learnt how to deal with difficult client Learnt how to process orders, learnt how to put payments through a system, learnt how to add new clients on to the system, learnt how to deal with difficult client



euroseal

• customer service/sale representative

  • Mar 2012 - Aug 2012

  learnt how to deal with difficult customers, To deliver excellent customer service over the telephone- To ensure all meetings and appointments were up to date in the employee diary -To ensure all customer queries were dealt with and closed within 42 hours of being taken. learnt how to deal with difficult customers, To deliver excellent customer service over the telephone- To ensure all meetings and appointments were up to date in the employee diary -To ensure all customer queries were dealt with and closed within 42 hours of being taken.



Global ceramic materials LTD

• Business & administration secretary

  • Feb 2011 - Sep 2011

  - To deliver excellent over the telephone and on a face - to - face basis - To be flexible and self motivated - To complete any work given to me by fellow employees was completed on the deadline given - To ensure all customers, new or old felt welcomed to be apart of the company - To ensure all appointments and meetings were up to date in the company database - To deliver excellent over the telephone and on a face - to - face basis - To be flexible and self motivated - To complete any work given to me by fellow employees was completed on the deadline given - To ensure all customers, new or old felt welcomed to be apart of the company - To ensure all appointments and meetings were up to date in the company database