Jemma Mastrocristino

Head of Talent Acquisition at AM FRESH Group
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Contact Information
us****@****om
(386) 825-5501
Location
Stamford, England, United Kingdom, UK

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Experience

    • Spain
    • Food and Beverage Services
    • 200 - 300 Employee
    • Head of Talent Acquisition
      • Dec 2021 - Present

    • Senior Talent Acquisition Manager
      • Dec 2018 - Dec 2021

      • Implementation of UK Talent Acquisition strategy • Working with the HR Leadership Team to create and embed Talent Acquisition policies and processes and drive the department to achieve its goals• Coach and develop the Resourcing team in best practice approaches and industry trends within recruitment and direct sourcing and equip them with the tools accordingly• Drive the approach to working with our PSL Agency and Search Firm Partners to agree terms and SLAs that meet commercial needs and give a great candidate experience• Creating a strategic approach to the use of recruiting software, by staying up to date on the latest technology developments and how they can benefit the organisation • Oversee UK Group on-boarding process and implementationKey Achievements • Implementation of new Group ATS system to enhance candidate and hiring manager experience • Introduction of direct sourcing strategy, taken UK from 72% agency usage to 86% direct sourcing • Successfully supported new site start up operation and lead recruitment of over 500 employees within 6 months against agreed project plan Show less

    • United Kingdom
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Head of Resourcing
      • Jun 2015 - Dec 2018

    • Recruitment Manager
      • Jan 2013 - Jul 2015

      TheSmartList was a new product within the Johnston Publishing product portfolio, I was brought in to set up the Resourcing function and grow the product from the ground up. • Product implementation including all polices and procedures • Sales training to ensure initial product role out was successful • Management of ATS set up and systems role out• Direct Line Management of FTE 15 Account Managers and Administrative Support • Annual budget management • Producing MI and financial reports for Senior Management Team• Implementation of full call quality monitoring system • Analysing current trends and results using Web Analytics• Customer journey process improvements strategies Key Achievements • Implementation of the customer journey and customer satisfaction process to continuously achieve 95% of customers rating our service “Excellent”• Successfully developed external partnership relationships which over achieved revenue targets by 50% in the first 6 months• Designed and launched call quality monitoring system which increased sales by 24% in 3 months• Effectively managed recruitment advertising budget of £420k Show less

    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Recruitment Support
      • Jun 2011 - Jan 2013

       Design and deliver a company wide direct resourcing strategy to decrease agency spend  Conducting interviews with line managers across the business  Liaising with recruitment agencies and preparing PSL Documents  Reporting on key recruitment matrix  Project Managed the businesses direct hire process implementation  Effectively managed the recruitment spend  Providing feedback to internal and external candidates  Preparing new employee contracts and offer letters  Updating and maintaining HR database Show less

  • A4e
    • Peterborough, United Kingdom
    • Employment Coach
      • Jun 2010 - Jun 2011

      • Business development role contacting both local and national, to gain employment opportunities for the long term unemployed • Account managed large corporate accounts including Marriott, Amazon and Perkins building relationships with clients to ensure a high class service is provided • Pr-screening customers and matching to vacancies • Implementing pre and post employment induction and training program§mes • Organising events including jobs fairs and recruitment open days • Regular communication with partner organisations to ensure that business outcomes are maximised through accessing wider employment network Employment Advisor / Trainer • Managing caseload of up to 45 various clients including vulnerable adults, ex - offenders and the long term unemployed • Interface with various external agencies and local companies in order for clients to gain successful employment • Identify Client barriers into employment and provide support and advise to ensure client is fully supported in their return to work • ensure 45% of caseload successfully gain employment • Complete clients reviews and set targets in accordance with individual needs and barriers Show less

    • United Kingdom
    • Education Administration Programs
    • 700 & Above Employee
    • Employment Advisor / Trainer
      • Oct 2008 - Jun 2010

      Managing caseload of up to 45 various clients including vulnerable adults, ex - offenders and the long term unemployed Interface with various external agencies and local companies in order for clients to gain successful employment Identify Client barriers into employment and provide support and advise to ensure client is fully supported in their return to work ensure 45% of caseload successfully gain employment Complete clients reviews and set targets in accordance with individual needs and barriers Show less

Education

  • Robert Manning Technology College
    1999 - 2006

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