Experience

YoCierge
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Record Retrieval Speciali

  • Feb 2021 - Present

Awesome OS
• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee
• Customer Care Representative

  • Feb 2020 - Present

Marco Polo Hotels
• China
• Hospitality
• 300 - 400 Employee
• Reservations Agent

  • Jul 2019 - Jan 2020

VXI Global Solutions, LLC
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Billing and Sales Representative

  • Dec 2018 - Jun 2019


Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Dec 2018

  Healthcare Account ● Answer inbound phone calls, identify and resolve caller needs, and provide the information they need. ● Analyze claims and billing information ● Confirm member’s eligibility and benefit information. Healthcare Account ● Answer inbound phone calls, identify and resolve caller needs, and provide the information they need. ● Analyze claims and billing information ● Confirm member’s eligibility and benefit information.