Experience

Triple T Transport

• United States
• Truck Transportation
• 100 - 200 Employee

• Transportation Coordinator

  • Jan 2010 - Present

  • Manage the transportation needs of perishable freight vendors across the country• Identify service goals and provide rate information to vendors with transportation needs• Coordinate schedules for pick-up, delivery and/or transfer between vendors and locations• Real-time temperature monitoring during transit• Monitor and swiftly resolve customer and carrier issues• Doubled revenue of large account holder • Manage the transportation needs of perishable freight vendors across the country• Identify service goals and provide rate information to vendors with transportation needs• Coordinate schedules for pick-up, delivery and/or transfer between vendors and locations• Real-time temperature monitoring during transit• Monitor and swiftly resolve customer and carrier issues• Doubled revenue of large account holder



Pacer International, Inc.

• Street Operations Team Leader

  • Oct 2000 - Dec 2009

  Assist 2nd Shift Manager with supervising a team of 10 associates• Resolve escalated problems quickly and to the satisfaction of the customer • Provide coaching, mentoring, training, and feedback to team members• Validate billing • Ensure timely delivery of freight from pick-up to delivery• Monitor and fulfill equipment needs for draymen to ensure on time pick-ups and to maintain the trailer pools at the customer’s facilities. Assist 2nd Shift Manager with supervising a team of 10 associates• Resolve escalated problems quickly and to the satisfaction of the customer • Provide coaching, mentoring, training, and feedback to team members• Validate billing • Ensure timely delivery of freight from pick-up to delivery• Monitor and fulfill equipment needs for draymen to ensure on time pick-ups and to maintain the trailer pools at the customer’s facilities.



Safelite AutoGlass

• United States
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Team Supervisor

  • Apr 1996 - Oct 2000