Jelle Offinga

Business improver at FTE groep
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL

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Experience

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business improver
      • Jun 2021 - Present

      See relevant information in experience mentioned below See relevant information in experience mentioned below

    • Netherlands
    • Government Administration
    • 700 & Above Employee
    • Projectlead Data-helpdesk via FTEGroep
      • Aug 2022 - Present

      As projectlead, my role involves assisting the City of Amsterdam in determining the positioning of a Data Helpdesk. I provide advice and ensure the transition of tasks from other departments within the organization to the helpdesk. Additionally, as a project leader, I oversee the implementation of a standardized "best way of working." As projectlead, my role involves assisting the City of Amsterdam in determining the positioning of a Data Helpdesk. I provide advice and ensure the transition of tasks from other departments within the organization to the helpdesk. Additionally, as a project leader, I oversee the implementation of a standardized "best way of working."

    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Projectlead via FTEGroep
      • Jun 2021 - Aug 2022

      As projectlead, I was responsible for overseeing the transition and merger between MET Amsterdam and GVB. GVB assumed a number of tasks and responsibilities from MET, resulting in the transfer of 128 personnel to GVB. Additionally, a significant amount of data was consolidated into a newly established framework. As projectlead, I was responsible for overseeing the transition and merger between MET Amsterdam and GVB. GVB assumed a number of tasks and responsibilities from MET, resulting in the transfer of 128 personnel to GVB. Additionally, a significant amount of data was consolidated into a newly established framework.

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Program Management Office Lead via Accenture
      • Mar 2020 - Jun 2021

      Together with a team, I initiated a pilot project aimed at assessing the viability of providing a final financial injection to distressed businesses based on historical data. Together with a team, I initiated a pilot project aimed at assessing the viability of providing a final financial injection to distressed businesses based on historical data.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Project Leader
      • Sep 2017 - Mar 2020

      See relevant information in experience mentioned below See relevant information in experience mentioned below

    • United States
    • Software Development
    • 700 & Above Employee
    • Service Delivery Manager via Accenture
      • Feb 2019 - Feb 2020

      Together with a team, I was responsible for managing the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) set by Google. Specifically, I oversaw the German and French markets, which grew to a team size of 20 full-time equivalents (FTEs) per market. I ensured that the quality of services delivered met Google's standards. Together with a team, I was responsible for managing the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) set by Google. Specifically, I oversaw the German and French markets, which grew to a team size of 20 full-time equivalents (FTEs) per market. I ensured that the quality of services delivered met Google's standards.

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Project Lead Ahold Dealhaize - via Accenture
      • Aug 2017 - Feb 2019

      During my tenure in Prague, I held a leadership role where I was accountable for managing a team. Our primary focus was implementing a new ERP system and ensuring comprehensive visibility into the tail spend of Ahold Delhaize. During my tenure in Prague, I held a leadership role where I was accountable for managing a team. Our primary focus was implementing a new ERP system and ensuring comprehensive visibility into the tail spend of Ahold Delhaize.

  • Contexify
    • Amsterdam Area, Netherlands
    • Co-Founder
      • Feb 2017 - Dec 2018

      Contexify is a tool that can be placed on websites to create a shopping cart. This resulted in users being able to purchase products directly at the point of contact, without being redirected to the respective websites. Contexify is a tool that can be placed on websites to create a shopping cart. This resulted in users being able to purchase products directly at the point of contact, without being redirected to the respective websites.

Education

  • Leiden University
    Master’s Degree, Asian Studies - Politics society and economics of Asia
    2014 - 2017
  • Amsterdam University of Applied Sciences
    Bachelor of Business Administration (BBA), Trade management Asia
    2008 - 2013
  • 西南财经大学
    Exchange, Chinese language and culture / Chinese
    2011 - 2012

Community

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