Jellene Ferrer

Luxury Delivery Assistant at TOSHI
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • Tagalog Limited working proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Luxury Delivery Assistant
      • Jun 2022 - Present

    • Sweden
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Store Manager
      • Aug 2021 - Jul 2022

      Responsible for opening/closing the store and setting store alarmRecruit employees to build a team and manage staff work scheduleCoached sales team with product knowledge and selling techniques to perform at their highest level and meet store objectivesApproved regular payroll submissions for employeesCreated bi-weekly reports based on individual product performance and our monthly overall sales reports

    • Assistant Store Manager
      • Dec 2019 - Aug 2021

      Assume the role of Store Manager in the absence of the actual manager in accordance with company operating standardsEnsure visual merchandising is consistent with company standards, in order to maximize salesEnsure proper procedures are being met in regard to cash, credit card and check processingWork with Store Manager to concept, plan and execute successful customer in-store events

    • Sales Associate
      • Mar 2019 - Nov 2019

      Update sales report to measure and analyze retail performanceOperated the cash register, accepted payment and distributed change for purchasesMaintain visual standards and organize inventory to execute store efficiencyProvide exceptional customer service and information on store policies

    • United States
    • Retail
    • 1 - 100 Employee
    • Back of House Specialist
      • Dec 2017 - Jan 2019

      Rung up transactions and received payment by cash, check, credit and debits cards Issued receipts, refunds, exchanges, credits, or change due to customers Communicated with sale associates to ensure client accounts were properly handled Redirected customer phone calls to the proper department Filed and organized sales paperwork for on-hand reference Rung up transactions and received payment by cash, check, credit and debits cards Issued receipts, refunds, exchanges, credits, or change due to customers Communicated with sale associates to ensure client accounts were properly handled Redirected customer phone calls to the proper department Filed and organized sales paperwork for on-hand reference

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Stock Associate
      • Sep 2014 - Jun 2016

      Responsible for receiving, unpacking, and shipping out merchandise Must organize the stockrooms and maintain visual standards Always assisting customers based on their needs and desires Responsible for receiving, unpacking, and shipping out merchandise Must organize the stockrooms and maintain visual standards Always assisting customers based on their needs and desires

    • United States
    • Retail
    • 700 & Above Employee
    • Foot Action Sales Associate
      • Sep 2013 - Sep 2014

    • Head Cashier
      • Nov 2011 - Aug 2013

      Rung up transactions and received payment by cash, check, credit and debits cardsIssued receipts, refunds, exchanges, credits, or change due to customersProvided information on product or policies, and resolving customer complaintsSupervised other cashiers and provided on-the-job training

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Nov 2012 - Sep 2014

      Assisted customers with product based on their needs and desires Rung up transactions and received payment by cash, credit and debits cards Met individual sales goals and built clientele Member of the floor-set team and maintained visual standards Assisted customers with product based on their needs and desires Rung up transactions and received payment by cash, credit and debits cards Met individual sales goals and built clientele Member of the floor-set team and maintained visual standards

Education

  • John Jay College (CUNY)
    Bachelor of Science - BS, Criminal Justice Major / Digital Media & Journalism Minor
    2016 - 2018
  • Borough of Manhattan Community College
    Associate’s Degree, Criminal Justice
    2014 - 2016

Community

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