Centralised Distribution

Distribution Supervisor

• Feb 2016 - Aug 2016

My duties Included: • Scheduling deliveries • Print picking slips of stock to be picked and hand to Warehouse Controller • Briefing and De briefing drivers • Communicate with warehouse for any late / urgent orders. • Arrange & issue delivery loads to Sub-contractors. • Ensure that the correct stock is loaded • Manage Drivers and Truck assistants • Compile & authorize staff’s weekly timesheets • Ensure vehicles are inspected daily. • Ensure all works instructions are updated. • Update and create a packing list, once stock is picked, checked and ready for invoicing • Assist with quarterly stock counting Show less

Distribution Supervisor

• Aug 2011 - Jan 2016

Distribution of plan:• Proof of delivery (POD) control & recover cost from Transporters.• Ensure that production plan is dispatched according to route schedules & load plans.• Ensure that the correct stock is loaded. • Communicate with warehouse for any late / urgent orders.• Liaise & issue delivery loads to Sub contractors.Asset control:• Ensure vehicles are maintained according to schedule.• Ensure tires are according to 100% road standard.• Accident reports are submitted.• Ensure all COF reports are sent to Head office.• Ensure vehicles are inspected daily.• Purchasing and disposing of vehicles according to Capex approval.Petty cash:• Ensure that petty cash is reimbursed timeously (control & account for petty cash)• Ensure that a recon is submitted on the first of every month.HR Management:• Ensure wages is checked accordingly to schedule.• Ensure that all relevant tracking and clocking is authorized.• Ensure all works instructions are updated.• Ensure that Staff is managed.• Request staff from Labor brokers when required.General:• Ensure that all invoices are submitted and processed for payment.• All vehicle maintenance service and repairs are actioned timeously.• Confirm deliveries appointments with clients.• Checking drivers billing statements.• Generating purchase orders.• Submitting reports on inspection and deliveries monthly Show less

Admin Controller

• Oct 2009 - Jul 2011

My duties Included:• Data capturing• Handed captured information to Sub contractors & BGSP Drivers• Following up with transporters• Submitting weekly statistic of all outstanding pick ups• Contacting retail stores confirming outstanding Pick ups• Checking Invoices received from Sub contractors• Dealing with telephone enquiries

Customer Care Consultant

• Jun 2009 - Sep 2009

My duties Included: • Logging all new complaint. • Faxing service complaints to retail stores. • Dealing with incoming calls. • Typing out collection letters. • Calculate quotations. • Faxing quotations. • Ordering parts. • Assisting repair contractors. • Maintaining daily filing. My duties Included: • Logging all new complaint. • Faxing service complaints to retail stores. • Dealing with incoming calls. • Typing out collection letters. • Calculate quotations. • Faxing quotations. • Ordering parts. • Assisting repair contractors. • Maintaining daily filing.

Customer Care Consultant

• Apr 2004 - May 2009

Customer Care Consultant with the following Responsibilities: • Attending to all incoming faxes hourly • Handling all fax related queries • After two weeks probation promoted call centre agent • Placing orders for manufacturing • Checking stock availability on Syspro and capturing new orders. • Capturing new complaints • Calling customer to acknowledge complaints • Calculating and quoting warranty fee • Dealing with in and outbound calls • Handing complaints over to Reps & agents • Maintain outstanding rep reports • Calling for outstanding warranty fees • Training temp- permanent staff members • Handing in outstanding transporter collection reports weekly • Booking vehicles for inspections and deliveries • Issuing prices to store for order placing • Following up with orders manufactured • Maintain invoicing reports daily • Sending authorization letters to retail stores • Sending warranty letters to customers • Conducting telephone inspection with end users Show less