Jelena Lukic

Sr. Technical Recruiter at Zapier
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Contact Information
us****@****om
(386) 825-5501
Location
Kitchener, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Serbian Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Technical Recruiter
      • Apr 2022 - Present

    • Technical Recruiter
      • Jun 2021 - Apr 2022

    • Canada
    • Telecommunications
    • 100 - 200 Employee
    • Technical Recruiter
      • Jan 2020 - Jun 2021

      At TextNow, we are on a mission to help people connect with technology for free, or as close to free as possible! Our mission is built around inclusion and offering a service for everyone, in an industry that traditionally only caters to the select few who have the means to afford it. We have an unshakeable belief that when we bring teammates with different experiences and perspectives together, we can do amazing things.

    • Recruitment Specialist
      • Jan 2019 - Jan 2020

    • Canada
    • Insurance
    • 700 & Above Employee
    • Talent Acquisition Specialist
      • Sep 2018 - Jan 2019

      Worked with hiring leaders and the HR team to deliver full cycle recruitment. This includes developing and deploying proactive sourcing and selection strategies to ensure Economical is hiring the best talent based on knowledge, skills, experiences and alignment to culture.

    • Shared Services Analyst, Human Resources
      • Mar 2016 - Jan 2019

      Accountable to managers, team leaders and employees to deliver HR operational support and customer service. Act as first point of intake for all front-line inquiries into HR, through one central phone line and email, and provide resolution to issues within the scope of control. These inquiries include those related to HR programs and practices, including pension and benefits administration, general inquiries from leaders, employees and prospective employees, recruitment process support… Show more Accountable to managers, team leaders and employees to deliver HR operational support and customer service. Act as first point of intake for all front-line inquiries into HR, through one central phone line and email, and provide resolution to issues within the scope of control. These inquiries include those related to HR programs and practices, including pension and benefits administration, general inquiries from leaders, employees and prospective employees, recruitment process support and forms flow questions.

    • Talent Management Coordinator
      • Mar 2014 - Mar 2016

      •Overall administration and coordination of the full recruitment process for the Talent Management team •Partnering with hiring leaders to recognize both current and future staffing needs in order to develop and implement proactive retention and recruiting strategies that support overall business and growth objectives •Drafting job postings, posting jobs through the internal ATS (Taleo) as well as LinkedIn, relevant external websites and associations •Maintenance of ATS database… Show more •Overall administration and coordination of the full recruitment process for the Talent Management team •Partnering with hiring leaders to recognize both current and future staffing needs in order to develop and implement proactive retention and recruiting strategies that support overall business and growth objectives •Drafting job postings, posting jobs through the internal ATS (Taleo) as well as LinkedIn, relevant external websites and associations •Maintenance of ATS database (Taleo) to ensure proper candidate tracking and information is maintained •Communicating with candidates throughout the recruitment process •Scheduling and completing phone interviews as well as in person interviews as needed by hiring leaders, utilizing behavioural interviewing techniques throughout the selection process •Completing reference checks as well as administering relevant technical and behavioural assessments •Assisting with the development and implementation of an end-to-end Talent Management process through streamlining and documentation of processes •Creating and auditing of New Hire files (new hire documentation) •Reporting on active vacancies, Statistics Canada reports, ad-hoc reports, etc. •Attend career fairs, local college/university/business schools, etc. to attract a robust talent pipeline •Main point of contact for the shared phone line between Talent Management and Employee Relations teams, ensuring that all incoming calls are responded to and directed to the appropriate area •Coordinating and administering Training and Development processes associated with the Economical educational support program for internal and external training •Supporting with all other recruitment activities as needed

    • Canada
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Human Resources Staffing Assistant
      • 2012 - 2013

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • HR and Recruitment Administrator Intern
      • Jul 2012 - Oct 2012

    • Canada
    • Retail
    • 700 & Above Employee
    • Sales Associate/Customer Service Representative
      • Oct 2008 - Oct 2012

Education

  • Wilfrid Laurier University
    Honours Business Administration, Human Resources
    2008 - 2012
  • Wilfrid Laurier University
    Bachelor of Business Administration (B.B.A.)

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