Jelena Lukić
EU Project Coordinator at Center for Social Development, Research and Innovation - INOVA- Claim this Profile
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English Professional working proficiency
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German Elementary proficiency
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Hungarian Elementary proficiency
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Serbian Native or bilingual proficiency
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Croatian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Project Management Foundations: Budgets
LinkedInMay, 2022- Oct, 2024 -
Project Management Foundations: Communication
LinkedInMar, 2022- Oct, 2024 -
Be the Manager People Won't Leave
LinkedInDec, 2021- Oct, 2024 -
Diversity, Inclusion, and Belonging
LinkedInDec, 2021- Oct, 2024 -
Leading with Emotional Intelligence
LinkedInJan, 2021- Oct, 2024 -
Communication Foundations
LinkedInApr, 2020- Oct, 2024 -
Leadership Strategies for Women
LinkedInApr, 2020- Oct, 2024 -
Reaching Out of Your Comfort Zone
LinkedInApr, 2020- Oct, 2024 -
Women Helping Women Succeed in the Workplace
LinkedInApr, 2020- Oct, 2024 -
15 Secrets Successful People Know about Time Management (getAbstract Summary)
LinkedInMar, 2020- Oct, 2024 -
Critical Thinking
LinkedInMar, 2020- Oct, 2024 -
Getting Things Done
LinkedInMar, 2020- Oct, 2024 -
The Courage Habit (getAbstract Summary)
LinkedInMar, 2020- Oct, 2024 -
Building Resilience
LinkedInFeb, 2020- Oct, 2024 -
Making a Career Change
LinkedInFeb, 2020- Oct, 2024 -
Discovering Your Strengths
LinkedInJan, 2020- Oct, 2024 -
Customer Service: Creating Customer Value
LinkedInDec, 2019- Oct, 2024 -
Strategic Negotiation
LinkedInNov, 2019- Oct, 2024 -
Being an Effective Team Member
LinkedInOct, 2019- Oct, 2024 -
Creative Thinking
LinkedInOct, 2019- Oct, 2024 -
Improving Your Listening Skills
LinkedInOct, 2019- Oct, 2024 -
Interpersonal Communication
LinkedInOct, 2019- Oct, 2024 -
Thinking Creatively
LinkedInOct, 2019- Oct, 2024
Experience
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Center for Social Development, Research and Innovation - INOVA
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Croatia
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Non-profit Organizations
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1 - 100 Employee
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EU Project Coordinator
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Feb 2022 - Present
Project Planning and Implementation: Lead the planning of project activities, collaborating closely with project sector leads to establish comprehensive project implementation plans. Ensure that these plans are not only in place but also well-understood by team members across all sectors. My role is to drive effective implementation, adhering to scheduled timelines and milestones. Reporting Proficiency: Meticulously prepare, process, and ensure the timely submission of various reports, encompassing both technical and financial aspects. This ensures transparency and accountability, providing stakeholders with a clear view of project progress. Budget Oversight: Monitor and control project budgets with precision, ensuring that financial resources are utilized efficiently to support program goals and objectives. This involves meticulous budget management, cost allocation, and financial analysis. Performance Measurement: Continuously measure project performance, monitoring progress and promptly identifying any unanticipated risks. By doing so, I contribute to proactive risk management and the overall success of the projects. Financial Leadership: Take charge of developing and overseeing the organization's budget. My focus is on ensuring that financial resources are allocated effectively to support program objectives, facilitating the organization's mission and long-term sustainability. Grant Management: Manage the financial aspects of grants, encompassing budget development, compliance with stringent grant requirements, and the timely preparation and submission of reports to funding agencies. This involves a meticulous approach to grant financial management and reporting. Diverse Funding Pursuit: Actively explore and pursue diverse funding sources, including grants, donations, and strategic partnerships, to enhance the organization's financial sustainability. This effort diversifies revenue streams and strengthens financial stability. Show less
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Project Coordinator
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Nov 2022 - Mar 2023
Project Planning and Implementation: Led the planning, promotion, and execution of projects aimed at improving the lives of individuals with developmental disabilities. Ensured project activities were effectively carried out to meet set goals and objectives. Media Engagement: Actively participated in media coverage and made guest appearances on radio shows to raise awareness about the organization's mission and the projects being undertaken. Collaboration: Worked closely with professional associates, fostering collaborations and partnerships to enhance the organization's ability to support individuals with developmental disabilities. Didactic Material and Brochures: Acquired didactic material and coordinated the collection of materials for brochures. Managed the procurement and printing of brochures, maintaining communication with contractors to ensure timely delivery. Budget Management: Created project budget proposals in alignment with contract criteria, ensuring financial resources were allocated efficiently to support project initiatives. Grant Applications: Wrote comprehensive reports and prepared applications for the allocation of grants, facilitating the acquisition of funding to sustain and expand critical projects. Volunteer Coordination: Managed and coordinated volunteer activities, ensuring a cohesive team of dedicated individuals supporting the organization's mission. Show less
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Freelance Youth Development Consultant
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Apr 2021 - Jun 2021
Half-Day Stay Services: Offered valuable half-day stay services at the youth center, creating a safe and engaging environment for children and young people. Skills Development: Provided crucial support to children in need, helping them develop essential working and social skills necessary for their personal and academic growth. Time Management: Assisted youth in developing effective time management habits, empowering them to balance their academic responsibilities and personal development. Personal Growth: Worked diligently to foster personal growth and self-esteem in the children and young people, promoting a positive and encouraging atmosphere. Mentorship: Acted as a mentor and role model, offering guidance, encouragement, and a listening ear to those who needed it. Collaboration: Collaborated with fellow youth workers and volunteers to create a cohesive and supportive team dedicated to the well-being of the youth. Show less
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Telenor Serbia
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Serbia
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Telecommunications
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100 - 200 Employee
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Revenue Assurance Representative
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Aug 2018 - Apr 2020
Credit Rating Assessment: Successfully assessed the credit ratings of legal entities and individuals, resulting in sound decision-making and responsible business practices. Control Mechanisms Implementation: Implemented effective control mechanisms that proactively prevented potential abuse by both employees and customers, safeguarding revenue streams. Receivables Management: Streamlined and improved the process for approving and monitoring the settling of all monthly receivables, ensuring timely and accurate processing. Customer Service Excellence: Demonstrated exceptional customer service skills by consistently processing customer requests within defined deadlines, maintaining compliance with company policies, and ensuring customer satisfaction. Process Improvement: Played a pivotal role in enhancing team work processes and procedures by identifying opportunities for efficiency and effectiveness, resulting in improved operational efficiency. Debt Collection and Resolution: Proactively contacted customers regarding their outstanding debt, established effective communication, and successfully negotiated debt settlements, significantly reducing bad debt. Stakeholder Collaboration: Fostered positive working relationships by collaborating with colleagues and customers to prevent or reduce bad debt, promoting financial accountability across the organization. Show less
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Independent Associate for Service Placement
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Oct 2017 - Aug 2018
Client Onboarding and Relationship Development: Expertly onboarded new clients and cultivated strong working relationships by understanding their unique needs and providing tailored solutions. Problem Solving: Proactively identified and implemented solutions to address client concerns, ensuring client satisfaction and trust. Cost-Benefit Analysis: Conducted comprehensive cost-benefit analyses of existing and potential customers, guiding strategic decisions and maximizing revenue opportunities. Reporting: Regularly provided management with insightful reports on customer needs, problems, interests, competitive activities, and opportunities for new services, enabling data-driven decision-making. Business Events and Meetings: Strategically planned and co-organized business events and meetings to promote the company's services, resulting in increased brand awareness and client engagement. Marketing Strategies: Developed, implemented, and executed marketing strategies that enhanced the company's market presence and led to increased client acquisition. Show less
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Student Intern
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Apr 2015 - Apr 2015
Administrative Support: Provided crucial assistance with day-to-day administrative tasks, helping to ensure the efficient operation of the bread factory. Data Entry: Accurately entered data related to production, inventory, and quality control into company databases, maintaining accurate and up-to-date records. Documentation: Assisted in the creation and organization of production-related documents, including work orders, reports, and safety records. Administrative Support: Provided crucial assistance with day-to-day administrative tasks, helping to ensure the efficient operation of the bread factory. Data Entry: Accurately entered data related to production, inventory, and quality control into company databases, maintaining accurate and up-to-date records. Documentation: Assisted in the creation and organization of production-related documents, including work orders, reports, and safety records.
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Student Intern
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Jul 2009 - Mar 2010
Writing: Authored compelling and engaging news stories, features, and articles, adhering to journalistic principles and editorial guidelines. Editing: Edited and proofread content to ensure clarity, accuracy, and adherence to the newspaper's editorial standards. Interviews: Conducted interviews with sources, community members, and experts to gather first-hand information and quotes for stories. Story Development: Collaborated with the editorial team to pitch story ideas, develop story angles, and contribute to editorial planning. Deadlines: Successfully managed deadlines to ensure timely delivery of content for publication. Show less
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Education
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2023 -
Center for Women's Studies, Belgrade
Feminist Studies -
University of Novi Sad, Faculty of Economics in Subotica
Master's degree, Applied Economics and Management -
2012 - 2016
Faculty of Economics
Bachelor's degree, Business Administration and Management -
2007 - 2011
Gimnazija Svetozar Marković
High School Diploma
Community
