Jelena Karanovic
User Experience Researcher at Hack for LA- Claim this Profile
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Bio
Sarah Chee, PhD
I have had the pleasure of working with Jelena at Hack for LA since September 2022. Jelena has been a major asset to the Food Oasis project since she joined, proactively working on key problems and gaps in research for the UX team. She conveys her enthusiasm for UX in an extremely capable and professional manner through her quick mastery of new skills, conversations, written documents, and presentations to the group. As Jelena’s teammate, I have also enjoyed her ability to tackle challenges collaboratively, in conversations as well as asynchronous work. Jelena and I worked collaboratively with designers and developers on a self-updating mechanism that will likely slash volunteer time by 50%. I enthusiastically recommend Jelena for any project that requires positive teamwork, professionalism, and tactful and actionable research insights.
Sarah Chee, PhD
I have had the pleasure of working with Jelena at Hack for LA since September 2022. Jelena has been a major asset to the Food Oasis project since she joined, proactively working on key problems and gaps in research for the UX team. She conveys her enthusiasm for UX in an extremely capable and professional manner through her quick mastery of new skills, conversations, written documents, and presentations to the group. As Jelena’s teammate, I have also enjoyed her ability to tackle challenges collaboratively, in conversations as well as asynchronous work. Jelena and I worked collaboratively with designers and developers on a self-updating mechanism that will likely slash volunteer time by 50%. I enthusiastically recommend Jelena for any project that requires positive teamwork, professionalism, and tactful and actionable research insights.
Sarah Chee, PhD
I have had the pleasure of working with Jelena at Hack for LA since September 2022. Jelena has been a major asset to the Food Oasis project since she joined, proactively working on key problems and gaps in research for the UX team. She conveys her enthusiasm for UX in an extremely capable and professional manner through her quick mastery of new skills, conversations, written documents, and presentations to the group. As Jelena’s teammate, I have also enjoyed her ability to tackle challenges collaboratively, in conversations as well as asynchronous work. Jelena and I worked collaboratively with designers and developers on a self-updating mechanism that will likely slash volunteer time by 50%. I enthusiastically recommend Jelena for any project that requires positive teamwork, professionalism, and tactful and actionable research insights.
Sarah Chee, PhD
I have had the pleasure of working with Jelena at Hack for LA since September 2022. Jelena has been a major asset to the Food Oasis project since she joined, proactively working on key problems and gaps in research for the UX team. She conveys her enthusiasm for UX in an extremely capable and professional manner through her quick mastery of new skills, conversations, written documents, and presentations to the group. As Jelena’s teammate, I have also enjoyed her ability to tackle challenges collaboratively, in conversations as well as asynchronous work. Jelena and I worked collaboratively with designers and developers on a self-updating mechanism that will likely slash volunteer time by 50%. I enthusiastically recommend Jelena for any project that requires positive teamwork, professionalism, and tactful and actionable research insights.
Experience
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Hack for LA
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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User Experience Researcher
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Sep 2022 - Present
• Collaborates cross-functionally with UX designers, developers, and product managers in agile environment to improve access to free and subsidized food in the city of Los Angeles. • Reviewed user flows, screens and language to ensure an optimal client experience. • Wrote a remote usability testing plan to improve engagement of food organizations on Food Oasis website. • Conducted competitive research on effective data validation strategies. • Set up monthly Google Analytics reports to better understand the demographics and behaviors of visitors to Food Oasis website. Show less
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Tam Tam, Inc.
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New York, New York, United States
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Director
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Jan 2014 - Present
• Provided music and movement classes to families with young children, daycares, preschools and private groups. • Mentored preschool teachers on using music to strengthen family engagement. • Maintained good communication and managed four teacher-employees • Provided music and movement classes to families with young children, daycares, preschools and private groups. • Mentored preschool teachers on using music to strengthen family engagement. • Maintained good communication and managed four teacher-employees
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New York University
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Higher Education
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700 & Above Employee
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Adjunct Assistant Professor
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Sep 2009 - Nov 2015
• Designed and taught undergraduate seminars about digital and global media, cultural anthropology, and the use of symbols in media, science and politics. • Published a journal article about software patents and European identity. • Published a book chapter about free software technologies and digital user data. • Convened conference panels about activism around information technology. • Designed and taught undergraduate seminars about digital and global media, cultural anthropology, and the use of symbols in media, science and politics. • Published a journal article about software patents and European identity. • Published a book chapter about free software technologies and digital user data. • Convened conference panels about activism around information technology.
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Values in Design Workshop
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Santa Clara, California, United States
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Invited Participant
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Apr 2010 - Apr 2010
• Studied ethnographic methods in research on information technologies and the links between theory, research and artifact design. • Designed group projects that investigate cultural, organizational and technical dimensions of software. • Studied ethnographic methods in research on information technologies and the links between theory, research and artifact design. • Designed group projects that investigate cultural, organizational and technical dimensions of software.
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Rutgers University
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United States
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Higher Education
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700 & Above Employee
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Postdoctoral Fellow
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Sep 2008 - May 2009
• Designed and taught an undergraduate humanities seminar about online connections. • Contributed to biweekly workshops about humanities and digital media. • Designed and taught an undergraduate humanities seminar about online connections. • Contributed to biweekly workshops about humanities and digital media.
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New York University
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Higher Education
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700 & Above Employee
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Lead Researcher
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Jan 2001 - May 2008
• Planned and conducted research project on activism around software and user rights in France and the European Union using a variety of qualitative research methods. • Enrolled 70+ research study participants; conducted 40+ in-depth interviews; performed 20 months of in-person and online ethnographic fieldwork research. • Earned 5 grants and fellowships, including the National Science Foundation' Dissertation Research Grant, French Embassy in Washington's Chateaubriand Research Fellowship, New York University's Henry Mitchell MacCracken Fellowship and Dean's Dissertation Write-Up Fellowship. • Shared, discussed, and presented findings and insights with a wide variety of audiences, including participant validation and 10+ academic presentations. Show less
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Research Assistant
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Jan 2007 - Jun 2007
• Compiled a bibliography about learning disabilities in the field of special education.• Identified interlocutors and institutions for the ensuing ethnographic research.
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Editorial Assistant
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Jan 2006 - Jun 2006
• Corresponded with journal staff and contributing scholars in French and English in order to prepare texts for publication in the journal. • Copy-edited articles in French and English. • Corresponded with journal staff and contributing scholars in French and English in order to prepare texts for publication in the journal. • Copy-edited articles in French and English.
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Association pour la promotion de l'informatique libre
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Paris, Île-de-France, France
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Outreach Assistant
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Jan 2004 - Jun 2005
• Developed and maintained rapport with activists, entrepreneurs, politicians, and journalists. • Helped organize public events and media outreach. • Prepared correspondence and outreach materials in French. • Developed and maintained rapport with activists, entrepreneurs, politicians, and journalists. • Helped organize public events and media outreach. • Prepared correspondence and outreach materials in French.
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Education
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New York University
Doctor of Philosophy - PhD, Anthropology and French Studies -
Goucher College
Bachelor of Arts - BA, Computer Science and French
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