Experience

Stormfront Retail Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Assistant

  • May 2021 - Present

   Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport  Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport

• Customer Assistant

  • Nov 2018 - Jun 2020

  w  Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport w  Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport



Topps Tiles

• Customer Assistant

  • Dec 2016 - Sep 2018

   Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport  Booking and organising appointments in diary  Answering telephone calls  General upkeep and presentation of the shop  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Going above and beyond to achieve personal and shop goals  Building good customer rapport



Betta Living

• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Showroom Demonstrator

  • Sep 2015 - Nov 2016

   Demonstrating kitchen and bedroom products  Booking and organising appointments in diary  Answering telephone calls  Dealing with customer complaints  General upkeep and presentation of the showroom  Providing good quality customer service  Aiming to achieve daily/weekly targets, both personal and as showroom  Supporting my team on day to day running and operation  Taking responsibilities above my post to maintain smooth running of the showroom  Going above and beyond to achieve personal and showroom goals  Building good customer rapport  For achieving target was rewarded with the third place in the company Show less



B&Q

• Belgium

• Showroom Assistant

  • Sep 2014 - Sep 2015

   Serving customers  Supporting and motivating the team  Answering the phone calls  Designing customer’s KBBI projects using B&Q Spaces Design program  Creating and processing customer orders and quotations  Dealing with installation center team  Closing sales of the design projects  Achieving individual and store targets  Serving customers  Supporting and motivating the team  Answering the phone calls  Designing customer’s KBBI projects using B&Q Spaces Design program  Creating and processing customer orders and quotations  Dealing with installation center team  Closing sales of the design projects  Achieving individual and store targets



Beales Department Stores

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales Team Lead

  • Oct 2010 - Sep 2014

   Supporting and motivating the team  Meeting and greeting customers  Customer services (giving the advice and information and answering the questions related to work)  Receiving and checking deliveries  Communicating with management to achieve possible improvements and goals  Computer based data entry  Taking on manager responsibilities when she is of duty  Cash handling  Cashing up the tills at the end of the day  Stock control and takings  Ordering, preparing and serving  Answering the phone calls Show less