Joshua Kim
Information Technology Help Desk at UW-Madison, Division of Information Technology (DoIT)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Madison, Wisconsin, United States, US
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Experience
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UW-Madison Division of Information Technology (DoIT)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Help Desk
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Aug 2022 - Present
Assumed role as a phone agent providing technical support to customers Specialized in providing support for Office 365, phone, network, computer, and campus-specific issues Possessed expertise in assisting customers with NetID and DUO mobile support Assumed role as a phone agent providing technical support to customers Specialized in providing support for Office 365, phone, network, computer, and campus-specific issues Possessed expertise in assisting customers with NetID and DUO mobile support
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Education
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2021 - 2024
University of Wisconsin-Madison
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