Experience

Hedberg Landscape & Masonry Supplies

• Customer Sales Representative

  • Apr 2015 - Present

  • Served as the company's only bilingual Spanish/English customer service representative. • Answered incoming telephone calls with questions about products, prices, availability, and different price terms. • Greeted customers promptly and answered questions with knowledgeable service. Estimated and quoted prices, credit and contract terms. • Helped set up delivery dates for product shipping out of the warehouses. • Worked as a team member performing cashier duties, product assistance and cleaning. • Guaranteed customers a positive experience and resolved all customer complaints. • Reported all merchandise needs or issues to appropriate supervisors. • Recommended, selected and helped locate merchandise based on customers preference. Show less



REO Plastics, Inc.

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Materials Handler

  • Nov 2014 - Feb 2015

  • Exemplified a positive attitude as a team member in a dynamic, fast-paced environment. • Operated welding machines, weighed products and packaged them correctly. • Inspected plastic panels for proper part identification. • Completed housekeeping and maintenance duties in the production area. • Operated printing machines, made sure the logo was printed on correctly. • Worked at a rapid pace to meet tight deadlines. • Received incoming shipments and reviewed contents against purchase order for accuracy. • Operated manufacturing equipment to maximize product and minimize downtime. • Completed sawing, sanding, trimming, and cleaning plastic parts. Show less



Sun Foods

• 1 - 100 Employee

• Assistant Supervisor

  • May 2013 - Oct 2014

  • Resolved customer complaints regarding sales and service. • Monitored customer preferences to determine the focus of sales. • Established and identified prices of goods, bills using calculators, cash registers, and optical price scanners. • Greeted customers entering establishments. • Answered customers' questions, and provide information on procedures or policies. • Kept the counters and floors clean at all times. • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. Show less