Experience

CSI Interfusion

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Consultant Specialist

  • Apr 2019 - Present

  1) Involved in Data Warehouse migration project for a local bank to migrate the existing Teradata warehouse to new platform which is Huawei GaussDB. 2) Lead the local engineering team of 5 members and work together with China SME to deliver the migration project. 3) Participate in Proof of Concept (POC) for Data Lake Solution (Big Data) to local bank. 4) Participate in development using ELT (Extract – Load – Transform) method for the Data Warehousing. 5) Communicate with client of the technical design and address any gap raised by client.6) Assist client to convert existing Tableau reports to migrate the data source from Teradata to GaussDB. This involved analyse the tableau XML file to identified efficient way for the code changed. 7) Discuss and provide solution on the critical issue raised. Show less

• Consultant Specialist

  • Dec 2017 - Apr 2019

  1) Provide training and knowledge transfer to the offshore production support team in XiAn, China to support HSBC Regional Production site (eg. New Zealand, Australia, Korea, Mauritius, Bangladesh, Brunei)2) Lead the production support team of 6 team members to provide 1st and 2nd level support to HSBC Regional Production sites.



HSBC Software Development(Malaysia) Sdn. Bh.d

• Malaysia

• Consultant Specialist

  • Mar 2008 - Dec 2017

  1) Lead the production support team of 6 team members to provide 1st and 2nd level support to HSBC Regional Production sites. 2) Attend Incident Management meeting for any critical issue occurred in production. 3) Review and resolve production repetitive core banking cases. 4) Coordinate various sites’ annual Disaster Recovery activity for HUB (HSBC Universal Banking). 5) Perform enhancement/bug fixing for core banking related issue. 1) Lead the production support team of 6 team members to provide 1st and 2nd level support to HSBC Regional Production sites. 2) Attend Incident Management meeting for any critical issue occurred in production. 3) Review and resolve production repetitive core banking cases. 4) Coordinate various sites’ annual Disaster Recovery activity for HUB (HSBC Universal Banking). 5) Perform enhancement/bug fixing for core banking related issue.



HSBC Software Development(Malaysia) Sdn. Bhd.

• Malaysia

• Senior Software Engineer

  • Aug 2010 - Sep 2014

  1) Provide core banking support to various sites (Platform: AS400). 2) Perform analysis of incident tickets raised by regional sites and provide solution to address the issue. 3) Train junior team member to pick up the core banking domain knowledge. 4) Automate production’s weekly reporting for Australia using Excel Macro. 5) Perform enhancement/bug fixing for core banking related issue. 1) Provide core banking support to various sites (Platform: AS400). 2) Perform analysis of incident tickets raised by regional sites and provide solution to address the issue. 3) Train junior team member to pick up the core banking domain knowledge. 4) Automate production’s weekly reporting for Australia using Excel Macro. 5) Perform enhancement/bug fixing for core banking related issue.