Assistant Manager

• Jun 2021 - Present

Sales Administrator

• Jul 2020 - Jun 2021

Sales Administrator

• May 2019 - Apr 2020

 Prints sales/lease agreements as one of the authorized staff for printing agreements from Oracle after verification of all required documents.  Maintain up to date status of the contracts of all Emaar Dubai Projects.  Ensures all stages related to contracts from issuance until the contract is finally collected by the customer is recorded in Oracle milestones under specific milestone status.  Ensure all documentations such as Contract Acknowledgement Form courier slips are filed with the ‘Offer to Purchase’ of each solid unit.  Ensures any exchange of emails, follow-ups, correspondence with customer (internal and external) is recorded in Oracle ‘Notes’ for record as well as printed and filed with ‘Offer to Purchase’ of each solid unit.  Hands over issued contracts to the respective sales executives and obtains an acknowledgement of the hand-over.  Support the international sales team.  Monitor the contract performance and ensure that maximum number of contracts are collected in a timely manner.  Reports any irregularities observed.  Ensure compliance with sales policies at all times.  Completes assigned tasks within given deadlines.  Launch/Events assistance.  Measuring Profitability of Business.  Knowing the solvency of the Business. Show less

Senior Credit Processor

• Oct 2013 - Apr 2019

• Reviewing limit increase of credit card, releasing fixed deposit against credit card. • Investigating customer complaints. • Handling email queries with different departments and branches. • Verifying customer document and approving limits based on customer profile, company profile and Central Bank Guidelines. • Pulling out customer’s credit bureau report and analysing customers having any liabilities with other banks. • Responsible for verifying and analysing credit information and documents of customers as provided by sales unit and branches for issuing credit cards and loans. • Responsible for reviewing, analysing and recommending underwriter across loans and credit card and loans. • Responsible for performing exposure checks to find any liabilities such as Auto loans, Home loans, personal loans, credit cards ROL’s that customers have within the group companies and other banks. • Worked also in CRM application of Emirates NBD to improve customer services and reduce TAT for processing of applications. • Any other responsibility, as may be entrusted, in the course of normal functioning of the department. Show less

Financial Analyst

• Jul 2012 - Aug 2013

• Served as entry level subject matter expert to the customer regarding XBRL reporting and the process for creating XBRL formatted financial statements. • Reviewed accuracy of the XBRL financial reporting. • Reported and resolved queries of foreign and domestic clients. • Prepaid MIS report for managers. • Ensured that all files within TAT • Served as entry level subject matter expert to the customer regarding XBRL reporting and the process for creating XBRL formatted financial statements. • Reviewed accuracy of the XBRL financial reporting. • Reported and resolved queries of foreign and domestic clients. • Prepaid MIS report for managers. • Ensured that all files within TAT