Data Product Manager

• Nov 2021 - Present

Project Manager

• Jun 2020 - Apr 2021

• Managed delivery of key milestones for chat-bot implementation, website re-branding and Open Enrollment projects for key large market client. • Created and maintained plans for each project. • Coordinated and facilitated internal and external project team meetings. • Managed delivery of key milestones for chat-bot implementation, website re-branding and Open Enrollment projects for key large market client. • Created and maintained plans for each project. • Coordinated and facilitated internal and external project team meetings.

Manager - Actuarial & Statistical Group (ASG)

• Jan 2016 - Nov 2019

• Managed eight team members in systems development and operational data management for insurance industry services and industry group studies. • Oversaw group responsible for daily intake and ETL processing of dozens of data files from hundreds of outside customers. Also oversaw processing of the data files through an MS SQL Server database environment and delivery of data output files to external constituents. • Reviewed and managed profitability, expense and invoicing for project management purposes in support of client services; data provided transparency for utilization rates to CFO. • Served as the de facto account manager for an industry group on behalf of the Actuarial Analytics Team that provides services in partnership with the ASG Team. • Remediated gaps identified in pre-SOC2 audit “gap analysis.” • Architected, defined, and managed implementation of suitable design to support requirements of SOC2 audit, including strategies to safeguard data security, data quality and data/information governance. • Led team through successful SOC2 compliance audits of two services. • Effectively transformed inherited development team operations from dysfunctional into a high-performing team through personnel changes and process refinement. Show less

Product Manager

• Sep 2011 - Dec 2015

• Co-creator of data hub model that is the foundation of MIB’s current business strategy, as well as a cornerstone of its vision for 2019 and the near future. Created and delivered customized “value studies” for prospect companies to review as a key component of Sales Team members’ presentations. • Provided ad hoc reports combining data sets from MS Data Cubes and other proprietary data sources upon request from Sales, Marketing, Membership, Finance and Executive Teams.• Led design and implementation of MIB’s analytics published monthly on its customer facing website with results tailored to each of its 200+ member companies; recognized by Director of Product Management and Market Segmentation for ingenuity in making data tell an informative story.• Acted as the business owner for MIB’s multi-year Data Enrichment project for its flagship fraud search service for the life insurance industry.• MIB President’s 2015 Core Values Award Winner (Employee of the Year) Show less

Market Segment Analyst/Service Specialist

• May 2009 - Aug 2011

• Account Manager responsible for relationships with several Individual and Group Life Insurance companies throughout New England, including SBLI, Liberty Mutual, Amica, Boston Mutual, and Sun Life Financial.• Led the execution of two protective value studies to determine the return on investment (ROI) for companies utilizing MIB as an underwriting requirement for two different life insurance lines of business. The results of both studies were published in "On The Risk Journal of The Academy of Life Underwriting."• Created market opportunity reports by combining insurance market data with MIB activity from MS Data Cubes and other proprietary data sources for use by the Sales Team.• Produced and incorporated reports of MIB activity from MS Data Cubes into Sales & Finance reports for annual membership rate setting process. Show less

Client Services Team Leader

• 2007 - 2009

Service Manager

• 2006 - 2007