Experience

Strategio

• United States
• Information Technology & Services
• 1 - 100 Employee

• Business Operations Lead

  • Feb 2022 - Present

  At Strategio, we are building a community of technologists, dedicated to the purpose of increasing diversity, equity and inclusion for underrepresented and underserved groups, within enterprise IT. Women only make up 25% of all computer related jobs. African-American Women make up 3% of all software engineering jobs and Hispanic Women, only 1%. Bootcamps charge high fees and usually don't provide job placement services, all while there is an ongoing war on talent. Using our end-to-end 'talent creation as a service' model, we improve representation for Women and People of Color in high-growth organizations, and create fresh talent in the most in-demand enterprise technology skills including Cloud & DevOps, SRE & Chaos Engineering and Software Engineering. In August 2021, we secured $2 million seed funding to help us scale towards our mission. We have multiple open roles across Enterprise Strategy, Talent and Entry-Level Technology. Feel free to slide into the DM's or find out more info at https://strategio.tech/careers/



Chase

• Netherlands
• IT Services and IT Consulting

• Business Banking Relationship Manager

  • Aug 2021 - Jan 2022

  ● Oversaw a book of 50 small business clients, managed their deposit accounts and assisted in their banking transactions ● Partnered with 5 different Chase branches in assisting their small business clients ● Worked in presenting new banking opportunities and products for both managed and unmanaged business clients ● Proposed and implemented solutions for both new and existing business clients ● Oversaw a book of 50 small business clients, managed their deposit accounts and assisted in their banking transactions ● Partnered with 5 different Chase branches in assisting their small business clients ● Worked in presenting new banking opportunities and products for both managed and unmanaged business clients ● Proposed and implemented solutions for both new and existing business clients



MThree

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Operations Manager - North America

  • Jul 2019 - Jul 2021

  ● Oversaw the on-boarding, training, and placement of a workforce of junior consulting staff responsible for servicing clients across multiple geographies● Managed all North American client portals necessary for consultant on boarding, Statements of Work creations and renewals, and invoicing and billing ● Implemented key metrics using SalesForce CRM to monitor staff engagement, placement, and status with clients● Championed a culture of continuous improvement by identifying and pursuing opportunities across multiple teams to streamline operations within staffing and on-boarding ● Drove standardization and adherence to tools, methodologies, and procedures across multiple departments to ensure consistency and accuracy of workforce data as well as reduce the overall number of redundant inquiries● Oversaw full scope of training across all consulting staff including planning, coordination with multiple departments, logistics, technology, execution, and monitoring● Planned, tested, and implemented business continuity of the North American Office during the COVID-19 Pandemic● Ensured continued functionality of consultant workforce by providing logistical and technical support

• Employee Engagement Specialist

  • Jan 2019 - Jul 2019

  ● Provides mentorship and professional coaching to all Junior Consultants onsite.● Proactively created reports used by members within the organization to for data analytics.● Gathers information and analytics to provide accurate reports for senior management.● Plans and coordinates events for company and client networking.● Coordinates projects between the home office in the UK, locations in Asia, as well as in North America.● Continually improving on current company processes to better manage both client and consultant relationships.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Sergeant, Team Leader

  • Apr 2017 - Oct 2018

  ● Identified opportunities for improvement and drive operational efficiencies spanning equipment and vehicle maintenance to task/mission assignment based on fit/skillset● Served on a 5-month humanitarian mission to support Medical Operations and Planning as part of large cross-functional collaboration with different branches of the US Military as well as military from partner nations and non-governmental organizations● Responsible for leading and mentoring a team of four direct reports and 15-20 junior soldiers● Gathered intelligence, analyzed data, and provided recommendations to leadership to ensure soldiers readiness for deployment as well as help determine individual soldier’s best-fit for different missions

• Assistant Team Leader

  • Sep 2016 - Apr 2017

  ● Developed and executed training strategies and plans by establishing clear expectations and goals, tracking progress, and remediating where applicable ● Designated as Lead Medic during missions and operations by demonstrating mastery of required skills and training

• Assistant Site Supervisor

  • May 2016 - Sep 2016

  ● Oversaw logistics related to moving personnel and assets to different sites, coordinated assignment of interpreters, oversaw transportation to and from sites, and collaborated with multiple departments involved with each engagement● Produced data and analytics used by departments to measure mission success/progress

• Company Clerk

  • Jul 2015 - May 2016

  ● Served as subject matter expert on requirements and forms as well as providing guidance and risk mitigation● Ensured adherence of all procedures for personnel and administrative paperwork



Jeepney NYC/Maharlika Filipino Moderno

• Operations Manager

  • Jun 2012 - Jan 2014

  ● Maintained span of control across daily operations, finance, service, training, and staff of 20+ across two companies ● Forecasted revenues and expenditures vital to growing both businesses ● Reduced payroll processing times by 94% by implementing formal, streamlined, and efficient tools and procedures ● Improved efficiencies in tracking P&Ls of both companies by transforming dated accounting, record keeping, and inventory methodologies ● Served as primary contact for all vendors, external partners, accountants, and attorneys related to tax filings, and AP/AR