Experience

EuroCollege Hogeschool

• Netherlands
• Education Management
• 1 - 100 Employee

• Lecturer and Internship Supervisor

  • Sep 2019 - Present

  Internship Supervisor and Lecturer in Marketing, Event Management, Special Event Production, Project Management, Entrepreneurship, Entrepreneurial Behaviour and Lean & Creativity. Internship Supervisor and Lecturer in Marketing, Event Management, Special Event Production, Project Management, Entrepreneurship, Entrepreneurial Behaviour and Lean & Creativity.



VanHoutman

• Netherlands
• Events Services

• Owner

  • Jan 2019 - Present

  * VanHoutman Food Concepts - Foodtruck - Foodshop * VanHoutman Event Management - Athena Ladies Market - Delicioso Food Market - Sanuk Night Market * VanHoutman Food Concepts - Foodtruck - Foodshop * VanHoutman Event Management - Athena Ladies Market - Delicioso Food Market - Sanuk Night Market



Pathé Theatres B.V.

• Netherlands
• Entertainment Providers
• 500 - 600 Employee

• Manager Service, Beleving & Events

  • Jun 2016 - Jul 2018

  Pathé de Kuip is with 1,8 million visitors a year the best visited cinema in the Netherlands. Within the cinema I was responsible for the operations and the +/- 110 Service Employees. Besides this I focused on Imagineering and Events in order to create the best service and experience. Pathé de Kuip is with 1,8 million visitors a year the best visited cinema in the Netherlands. Within the cinema I was responsible for the operations and the +/- 110 Service Employees. Besides this I focused on Imagineering and Events in order to create the best service and experience.



Efteling

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Senior Attractions

  • May 2014 - Jun 2016

  At the Efteling I was responsible for coordinating, implementing and monitoring of all kind of daily activities within the Rides and Attractions Department in accordance with applicable guidelines and qualifications. I always encouraged and motivated a group of 130 employees to continuously optimize the key aspects of the company such as safety, quality, efficiency and courtesy. I was monitoring and providing feedback on attitude and behavior of the employees and translate this into the assessment interviews. I also took care for the continuous improvement on safety, quality, efficiency and guest focus and if possible I took care of the improvements myself. Finally, I consulted different departments such as the Supportdesk, the Technical Service, the Green and Environmental Service, the Security and Medical Department, the Safety Department and so on in order to solve technical failures and other incidents as quickly as possible in a professional manner.



Walibi Holland

• Netherlands
• Travel Arrangements
• 200 - 300 Employee

• Teamleader Halloween Fright Nights

  • Oct 2008 - Oct 2014

  Every October Walibi Holland organize the biggest Halloween Event of Europe: The Halloween Fright Nights. For seven editions of the event I worked as Teamleader. One time at a show and six times at a so called 'Scare Zone'. As Teamleader I was responsible for the everything concerning my area and team in order to create the best possible experience for our guests.

• Imagineering Consultant

  • Oct 2010 - May 2011

  Since Walibi Holland was in the middle of a re-branding process, I created a generative (Imagineering) concept for the employees to enhance the support and involvement with the new brand.

• Teamleader Attractions / Event Coördinator

  • Jun 2008 - Feb 2009

  For my internship at Walibi World I worked for both the Operations and the Events & Entertainment Departments. For Operations I was responsible for the Theme Park. My goals were to exceed the expectations of the guest, to optimize the different work processes and to monitor the continuity of the park and rides.For the Events & Entertainment Department I was responsible for the main show during the biggest Halloween event of Europe (the Halloween Fright Nights) and I assisted in the production of various events like the Pokémon Days, Scouting Fun Days, New Years Eve and so on. During the winter I focussed on my graduate research. This was a comparative study to reveal the pros and cons for both a hard and soft ticket exploitation of the Halloween Fright Nights, focused on the park's capacity, finance and marketing.



Stipter

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Customer Service

  • May 2013 - May 2014



Euromast

• Netherlands
• Hospitality
• 1 - 100 Employee

• Supervisor Frontoffice & Shop / Marketing

  • May 2012 - Jun 2013

  Supervisor Frontoffice, Shop, Housekeeping and Euroscoop. Besides I was a board member of the Staff Committee. Since November 2012 I also worked for the Marketing & Communications Department. Here my aim was to increase the level of experience at the tower. Therefore I created a new concept for the Euromast Kidsclub, a concept for a new ride and I contributed to the development of a new, on Augmented Reality based, mobile application. Supervisor Frontoffice, Shop, Housekeeping and Euroscoop. Besides I was a board member of the Staff Committee. Since November 2012 I also worked for the Marketing & Communications Department. Here my aim was to increase the level of experience at the tower. Therefore I created a new concept for the Euromast Kidsclub, a concept for a new ride and I contributed to the development of a new, on Augmented Reality based, mobile application.



Diergaarde Blijdorp

• Netherlands
• Travel Arrangements
• 100 - 200 Employee

• Employee General Services and Front of the House

  • Sep 2010 - May 2012

  Side job at Rotterdam Zoo.

• Imagineering Consultant (Voluntary)

  • Oct 2011 - Jan 2012

  Since the Municipality of Rotterdam decided to cut back the grant for Rotterdam Zoo, the zoo faces a hard time. Because I had a wonderful time at the zoo during my side job I decided to offer my knowledge of Imagineering on a voluntary base. My offer was well received and so I created a new concept which optimized the interaction between guests and animals, without affecting the animals in their living conditions.



Gemeente Nissewaard

• Netherlands
• Government Relations Services
• 300 - 400 Employee

• Imagineering Consultant

  • Jun 2011 - Dec 2011

  For the Municipality of Spijkenisse a generative concept is created for the city centre. Since the city centre was completely renewed in the past ten years, a new appealing and recognizable image was desired. The created concept provides a strong foundation based on the city's DNA and a new way of value creation through co-creation. For the Municipality of Spijkenisse a generative concept is created for the city centre. Since the city centre was completely renewed in the past ten years, a new appealing and recognizable image was desired. The created concept provides a strong foundation based on the city's DNA and a new way of value creation through co-creation.



Holiday and amusement park Duinrell

• Netherlands
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Supervisor Theme Park

  • Feb 2009 - Sep 2010

  Supervisor Theme Park, Merchandise, Games and Information Desk, Environmental Services and Tikibad Activities and Societies: Board member of the staff committee Supervisor Theme Park, Merchandise, Games and Information Desk, Environmental Services and Tikibad Activities and Societies: Board member of the staff committee



Iberostar Group

• Spain
• Hospitality
• 700 & Above Employee

• Entertainment Coordinator

  • May 2007 - Oct 2007

  Internship at Iberostar Gaviotas, Iberostar Fuerteventura Palace and Iberostar Fuerteventura Park. (at Fuerteventura, Canary Islands, Spain) Internship at Iberostar Gaviotas, Iberostar Fuerteventura Palace and Iberostar Fuerteventura Park. (at Fuerteventura, Canary Islands, Spain)



smaakvollebox.nl

• Netherlands
• Food and Beverage Services
• 1 - 100 Employee

• Waiter / Party Manager

  • Nov 2006 - Feb 2007

  Internship. Internship.



RIU Hotels & Resorts

• Spain
• Hospitality
• 700 & Above Employee

• Entertainer

  • May 2006 - Oct 2006

  Internship at RIU Camp de Mar. Internship at RIU Camp de Mar.