Experience

Shady Grove Fertility

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• System Administrator

  • Jan 2020 - Present

• IS Department Supervisor of Projects & Security

  • Jan 2018 - Jan 2020

• IS Assistant Supervisor

  • Sep 2016 - Jan 2018

  In addition to the responsibilities of an IT Technician I am now responsible for managing a few employees and working directly with the CIO at Shady Grove Fertility on projects and initiatives.

• IS Technician

  • Jan 2014 - Sep 2016

  • Manage several practice wide projects concurrently from start to finish.• Manage multiple virtual machine environments with production enterprise applications running on them.• Manage our backup network including the data backup applications, scheduling, and disaster recovery plan.• Conduct training classes and construct training materials for non-tech oriented employees of the practice.• Manage account creation and termination in Active Directory.• Experience with DHCP, DNS, and AD which are needed daily in the operations at SGF.• Experience managing/maintaining configurations on Cisco networking equipment including routers, switches, Meraki, and wireless access points. • Experience deploying Cisco Aironet wireless access points.• Handle escalated calls from the rest of the IT team. We support both Windows and Mac.• Manage multiple vendor relations as well as contract renewal process. Show less



The US Oncology Network

• Hospitals and Health Care
• 700 & Above Employee

• Information Technology Systems Specialist

  • May 2006 - Jan 2014

  • Manage mobile phones (order, train, develop standards of practice, produce documentation/training guides, and ensure HIPAA compliance). Mobile phone environment includes Android, iOS, BlackBerry, and Windows 8 phones. • Manage Telecommunication project for VOIP systems (6 years of experience with basic level topology and maintenance of the VOIP systems (Cisco IP phones with CM/Unity and CME/CUE) • Manage printing contract negotiations and solutions. • Managed the Patient Tracking software project including initial research, implementation, training, and maintenance. • Work with about 500+ computers running Windows 7 and a custom image. • Work with Office 2003, Office 2007, and Office 2010. • Manage Tier 1 and 2 Help Desk support for the practice. • Experience with C++ and Qbasic programming languages. • Basic experience with Unix. • Work with proprietary EHR "iKnowMed". • Work with Orchard Lab Information Systems including assisting with deploying the server, HL7 interfaces, and client workstations. • Build PCs from re-purposed hardware. • Perform analysis for multiple projects in order to provide annual cost savings. Show less



CMC Concrete

• Office Clerk

  • Jun 2003 - May 2006

  I aided both the AR and AP departments by logging invoices and processing payments. l staffed the front desk of the company office as well. This included greeting vendors and employees, answering phones, logging mail, and logging blueprints. Other duties included taking care of any IT related issues including software problems/installations, peripheral issues, and warranty replacements/installations for the Dell PCs. I aided both the AR and AP departments by logging invoices and processing payments. l staffed the front desk of the company office as well. This included greeting vendors and employees, answering phones, logging mail, and logging blueprints. Other duties included taking care of any IT related issues including software problems/installations, peripheral issues, and warranty replacements/installations for the Dell PCs.