Experience

Carl Warren & Company
• United States
• Insurance
• 100 - 200 Employee
• Claims Examiner

  • Dec 2018 - May 2023


Topa Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Litigation Examiner

  • May 2018 - Oct 2018

  Investigation, analysis, evaluation and resolution of litigated claims. Commercial public/private transit, trucking, construction, day care, hospitality and business insureds. Coverage, tender, complex, high exposure claim handling. Litigation management. Large loss reporting and management presentations. Investigation, analysis, evaluation and resolution of litigated claims. Commercial public/private transit, trucking, construction, day care, hospitality and business insureds. Coverage, tender, complex, high exposure claim handling. Litigation management. Large loss reporting and management presentations.



Marriott Claims Services

• Sr. Claims Adjuster

  • Jun 2017 - Apr 2018

  (Temporary Position) Adjustment and disposition of casualty claims in multiple jurisdictions for self-administered, self-insured hotels and resorts (Marriott International, Inc.). Handling of all aspects and phases of investigations, evaluations, negotiations and settlements/denials of general liability claims. Litigation management and large loss reporting. (Temporary Position) Adjustment and disposition of casualty claims in multiple jurisdictions for self-administered, self-insured hotels and resorts (Marriott International, Inc.). Handling of all aspects and phases of investigations, evaluations, negotiations and settlements/denials of general liability claims. Litigation management and large loss reporting.



Specialty Claims Management

• Insurance
• 1 - 100 Employee

• Claims Supervisor

  • Mar 2012 - Feb 2017

  Claims Supervisor - TPA Supervisory and personnel management responsibilities for up to nine employees. Multi-state fault and no-fault non-standard personal auto bodily injury, property damage, total loss and PIP claims. Handled own pending along with claim file reviews for statutory compliance, coverage, claim handling, liability, settlement authority and resolution. Litigation management of defense counsel. Claims Supervisor - TPA Supervisory and personnel management responsibilities for up to nine employees. Multi-state fault and no-fault non-standard personal auto bodily injury, property damage, total loss and PIP claims. Handled own pending along with claim file reviews for statutory compliance, coverage, claim handling, liability, settlement authority and resolution. Litigation management of defense counsel.



AFA Claim Services

• United States
• Insurance
• 1 - 100 Employee

• Claims Adjuster

  • Jul 2009 - Dec 2011

  Third Party Administrator for major commercial liability carrier with high profile clients and brokers. •High exposure, $1M plus limits polices, complex claims. •Motion Picture, Television, Sports, Entertainment, Recreation industries. •Sports & Concert venues, Theatres, Hotels, Casinos, Events, Tournaments, Productions. •Exclusive adjuster as requested by a number of clients. •Managed, reviewed evaluated, reserved, monitored and settled claims. •Directed defense… Show more Third Party Administrator for major commercial liability carrier with high profile clients and brokers. •High exposure, $1M plus limits polices, complex claims. •Motion Picture, Television, Sports, Entertainment, Recreation industries. •Sports & Concert venues, Theatres, Hotels, Casinos, Events, Tournaments, Productions. •Exclusive adjuster as requested by a number of clients. •Managed, reviewed evaluated, reserved, monitored and settled claims. •Directed defense counsel. Evaluated and paid legal invoices for services. •Attended and participated in mediations, arbitrations and trials. •Completed Large Loss Reports and facilitated reporting and presentations. •Fostered and maintained relationships with clients, brokers and defense counsel. •Controlled litigation and investigative expenses. Show less Third Party Administrator for major commercial liability carrier with high profile clients and brokers. •High exposure, $1M plus limits polices, complex claims. •Motion Picture, Television, Sports, Entertainment, Recreation industries. •Sports & Concert venues, Theatres, Hotels, Casinos, Events, Tournaments, Productions. •Exclusive adjuster as requested by a number of clients. •Managed, reviewed evaluated, reserved, monitored and settled claims. •Directed defense… Show more Third Party Administrator for major commercial liability carrier with high profile clients and brokers. •High exposure, $1M plus limits polices, complex claims. •Motion Picture, Television, Sports, Entertainment, Recreation industries. •Sports & Concert venues, Theatres, Hotels, Casinos, Events, Tournaments, Productions. •Exclusive adjuster as requested by a number of clients. •Managed, reviewed evaluated, reserved, monitored and settled claims. •Directed defense counsel. Evaluated and paid legal invoices for services. •Attended and participated in mediations, arbitrations and trials. •Completed Large Loss Reports and facilitated reporting and presentations. •Fostered and maintained relationships with clients, brokers and defense counsel. •Controlled litigation and investigative expenses. Show less



Hyperion Claim Specialists

• United Kingdom
• Insurance

• Claims Adjuster

  • Jan 2008 - Jul 2009

  Carrier’s contract for services transferred to AFA Claim Services (above). Claim handling for multiple carriers and brokers. Same described duties. Carrier’s contract for services transferred to AFA Claim Services (above). Claim handling for multiple carriers and brokers. Same described duties.



AT&T - SBC Communications - Pacific Bell Telephone

• Risk Manager & Claims Manager

  • Apr 2001 - Nov 2006

  Risk Manager & Claims Manager for self-insured government regulated company. •Rapid company growth from 3 states to nationwide coverage during employment. •Handling of bodily injury, property damage, motor vehicle and premise liability claims. •Effectively administered customer service element of claims handling. •Presentations to field employees for risk management and avoidance of claims. •Multiple computer systems and programs utilized for claims… Show more Risk Manager & Claims Manager for self-insured government regulated company. •Rapid company growth from 3 states to nationwide coverage during employment. •Handling of bodily injury, property damage, motor vehicle and premise liability claims. •Effectively administered customer service element of claims handling. •Presentations to field employees for risk management and avoidance of claims. •Multiple computer systems and programs utilized for claims investigation. •Successful adherence to FCC and State regulations. Show less Risk Manager & Claims Manager for self-insured government regulated company. •Rapid company growth from 3 states to nationwide coverage during employment. •Handling of bodily injury, property damage, motor vehicle and premise liability claims. •Effectively administered customer service element of claims handling. •Presentations to field employees for risk management and avoidance of claims. •Multiple computer systems and programs utilized for claims… Show more Risk Manager & Claims Manager for self-insured government regulated company. •Rapid company growth from 3 states to nationwide coverage during employment. •Handling of bodily injury, property damage, motor vehicle and premise liability claims. •Effectively administered customer service element of claims handling. •Presentations to field employees for risk management and avoidance of claims. •Multiple computer systems and programs utilized for claims investigation. •Successful adherence to FCC and State regulations. Show less



Law Offices of Jeffrey S. Peters

• Attorney At Law

  • Oct 1993 - Apr 2001

  •General practice of law. •Specialties included: personal injury, insurance coverage, civil litigation, collections, landlord-tenant litigation, business transactions, criminal defense, contract law and family law. •Attended numerous arbitrations, mediations and settlement conferences. •Volunteered as Pro-Tem Judge. •General practice of law. •Specialties included: personal injury, insurance coverage, civil litigation, collections, landlord-tenant litigation, business transactions, criminal defense, contract law and family law. •Attended numerous arbitrations, mediations and settlement conferences. •Volunteered as Pro-Tem Judge.