Experience

Tecsys Inc.

• United States
• Software Development
• 500 - 600 Employee

• Application Services Manager

  • Feb 2022 - Present

  Leads a customer-focused team of application specialists and provides senior oversight on customer projects. Collaborates with the customer and other TECSYS partners to understand business needs, and evaluates how to meet these needs through the best practices and options available in the TECSYS EliteSeries software. Defines the solution design and oversees the configuration of the system to meet the customer’s requirements. Guides the custom enhancements team business analysts as required… Show more Leads a customer-focused team of application specialists and provides senior oversight on customer projects. Collaborates with the customer and other TECSYS partners to understand business needs, and evaluates how to meet these needs through the best practices and options available in the TECSYS EliteSeries software. Defines the solution design and oversees the configuration of the system to meet the customer’s requirements. Guides the custom enhancements team business analysts as required and oversees solution testing. Manages the full system implementation and delivery of the business process solution, overseeing the delegation of tasks to application specialists.

• Senior Application Specialist

  • Sep 2019 - Feb 2022

  Montreal, Quebec, Canada Guides and assists clients through the implementation and configuration of TECSYS EliteSeries supply chain management solutions. Responsibilities include site assessment, requirements gathering, business process analysis, solution design, champion training and issue management. Team oversight and coaching, client task coordination, validation and overall readiness assessment are also in scope.

• Application Specialist

  • May 2017 - Sep 2019

  Montreal, Canada Guides and assists clients through the implementation and configuration of TECSYS EliteSeries supply chain management solutions. Responsibilities include site assessment, requirements gathering, business process analysis, solution design, champion training and issue management.

• Business Analyst, Tecsys SMART

  • Sep 2012 - May 2017

  Montreal, Canada Area Supply Chain Methodology and Reference Tool (SMART) product development. Supply chain and logistics process (theory and practice) research, analysis and publishing.



Canadian Pacific

• Canada
• Rail Transportation
• 700 & Above Employee

• Analyst, Business

  • Apr 2011 - Sep 2012

  Vet, analyze and support company's inventory spend, consumption and distribution. Monitor and investigate Procure to Pay processes, including the capture of early payment discounts, performing root cause analysis and implementing improvements. Coordination of technology platform rollouts to the field such as vendor-managed inventory portals. Act as an interface between IT and the business groups, facilitating requirements gathering, training and problem resolution

• Project Systems Specialist

  • Feb 2010 - Apr 2011



Canadian Pacific Logistics Solutions

• Process & Technology Analyst

  • Jul 2007 - Feb 2010

• Logistics Analyst

  • Oct 2006 - Jul 2007