Experience

UniVista LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Escalation Engineer

  • Feb 2022 - Present

• Information Technology Field Technician

  • Apr 2020 - Present



Wise Health System

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• IT Remote Tech

  • Dec 2019 - Mar 2020

• Information Security Intern

  • Jul 2019 - Dec 2019

  • Manage and work user and new user access requests through Track-It! ticketing system.• Delegate and ensure that users have the correct securities and roles assigned.• Assign user location access through Allscripts.• Maintain and organize user profiles in Allscripts.



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Guest Advisor

  • Jun 2017 - Jun 2019

  • Trained new employees in business practices and proper protocol. • Used GameStop’s marketing placement and sales techniques to give customers an easier shopping experience. • Controlled inventory adjustments and shrink movements. • Successfully managed the store using efficient teamwork. • Trained new employees in business practices and proper protocol. • Used GameStop’s marketing placement and sales techniques to give customers an easier shopping experience. • Controlled inventory adjustments and shrink movements. • Successfully managed the store using efficient teamwork.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• College Pro

  • Feb 2016 - May 2016

  • Successfully created positive interactions for guests. • Developed quick solutions for guests’ problems resulting in positive experiences. • Successfully created positive interactions for guests. • Developed quick solutions for guests’ problems resulting in positive experiences.