Experience

Iowa School for the Deaf

• United States
• Education Administration Programs
• 1 - 100 Employee

• Information Technology Manager

  • May 2023 - 8 months

  Council Buffs, IA Plans, directs and coordinates all functions in the technology department including planning, implementing, and delivery of technical computer network; oversees helpdesk services; maintains network file servers; arranges for maintenance and repair of equipment; confers on computer needs and purchases; serves on appropriate committees. Supervises other technology staff; ensures compliance regulations; develops and maintains records and reports.



Legal Aid of Nebraska

• United States
• Legal Services
• 1 - 100 Employee

• Director Of Information Technology

  • Apr 2021 - Nov 2022

  Omaha, Nebraska, United States a. Set policies, protocols, system standards, and operating procedures for all end users. b. Establish policies and plans for the system architecture, security, disaster recovery, purchasing, and all IT service contracts. c. Provide recommendations for all contracts and purchases associated with IT. d. Propose best IT solutions that both ensure the stability of the infrastructure and stay within budgetary constraints with the assistance of the Chief of Business… Show more a. Set policies, protocols, system standards, and operating procedures for all end users. b. Establish policies and plans for the system architecture, security, disaster recovery, purchasing, and all IT service contracts. c. Provide recommendations for all contracts and purchases associated with IT. d. Propose best IT solutions that both ensure the stability of the infrastructure and stay within budgetary constraints with the assistance of the Chief of Business Administration. e. Establish and recommend budgetary requirements to the Chief of Business Administration f. Explore, evaluate, and implement innovative cost-cutting IT solutions. g. Travel to all Legal Aid offices to assess technology needs and provide staff training. h. Systematically plan for the development and implementation of new efficient and effective technology that will maximize Legal Aid’s resources and other external resources. i. Supervise IT Support Desk Technician on first-tier issues and take responsibility for resolving issues escalated from first-tier. Show less



Boys Town National Research Hospital

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Manager Desktop Support

  • Mar 2018 - Apr 2019

  Greater Omaha Area • Hired, managed and evaluated staff to support a stable, secure desktop infrastructure and operating system. Provided leadership and direction to BTNRH desktop support (Tier-2) and engineering staff to ensure delivery of IT operational services including prompt attention to user account management, access to Epic • Conducted regular team meetings to set short- and long-term objectives, policies, and operating procedures for Desktop Support • Managed and prioritized the project… Show more • Hired, managed and evaluated staff to support a stable, secure desktop infrastructure and operating system. Provided leadership and direction to BTNRH desktop support (Tier-2) and engineering staff to ensure delivery of IT operational services including prompt attention to user account management, access to Epic • Conducted regular team meetings to set short- and long-term objectives, policies, and operating procedures for Desktop Support • Managed and prioritized the project workload of the Desktop Support Team to ensure that customer requirements and Boys Town strategic goals were supported adequately and within timeframes consistent with excellent customer service • Ensured operational demands and commitments were addressed in a prompt manner Show less



GC Incentives | GiftCertificates.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director, IT Operations

  • Jan 2016 - Mar 2017

  Greater Omaha Area



Nelnet Diversified Services

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• IT Manager

  • Oct 2014 - Feb 2016

  Lincoln, Nebraska Area



HDR

• United States
• Design Services
• 700 & Above Employee

• Business Technology Consultant

  • Nov 2006 - Oct 2014



GC Incentives | GiftCertificates.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Systems Engineer

  • 2002 - 2004