Enterprise Agile Coach, Agile HR & Leadership Trainer

• Jul 2022 - Present

Joining the Agile HR Community, alongside my current role as an Agile & New Ways of Working Coach, to deliver, consult and coach Agile HR Community Certification and Training programs. Joining the Agile HR Community, alongside my current role as an Agile & New Ways of Working Coach, to deliver, consult and coach Agile HR Community Certification and Training programs.

Agile Coach, New Ways of Working, Talent & Culture

• Jun 2019 - Present

HR Agile and Leadership Coaching, Ways of Working cultural transformation, Coaching Capability Uplift, Agile-Lean Practitioner, performance coaching, continuous improvement, training, leveraging a range of coaching stances to chameleon as needed - partner, facilitator, teacher, mentor, reflective observer, advisor, hands-on expert, visionary. The role is accountable for Team and individual coaching at both Tribe and Squad levels.

Senior Manager Learning Delivery

• May 2018 - Jun 2019

Challenging the art/science of learning delivery. Implementing new ways of thinking to shift the focus from L&D function to L&D culture. Challenging the status quo, exploring new skills/knowledge/capabilities to deliver more holistic and adaptive learning solutions; challenging/optimising/automating existing processes for the management of learning delivery; embedding a new digital learning platform for learning that is "just enough, just in time and just for me". Challenging learning solution design and build to be more of a learning journey rather than a stand alone solution. Providing deep learning and development domain knowledge to support and influence business strategy.

Learning Delivery Lead

• Jan 2018 - May 2018

Accountable for successful "noiseless", end-to-end delivery management of learning services to the broader ANZ, globally, from learning event management, case management, training delivery and workshop facilitation across frontline and back-office, to managing learning vendor panel, the delivery and tracking of compliance training, supporting the implementation/operationalisation of Group's learning initiatives (i.e. ANZ Leadership Pathways), as well as challenging current practices/maturing delivery channels and practices.

Head of Facilitation

• Nov 2012 - May 2018

Leading ANZ’s team of Learning Specialists/Facilitators, exploring delivery innovations, refining our service delivery proposition in an age of constant disruption, to expand into new modalities, helping shift traditional constructs of a learning function, growing a team of holistic learning professionals, establishing a strong benchmark for quality learning delivery experiences, fostering a culture of continuous learning...

Facilitation Team Manager

• 2011 - 2012

Operational Management role - balancing workshop delivery/facilitation with team lead accountabilities and developing trainers into more holistic facilitators beyond training delivery. Responsibilities included: scheduling of learning delivery resources; performance management; development coaching; Senior stakeholder management; Budget management; utilisation tracking and reporting; Workshop tailoring and delivery; strategic planning and org. design; modernising delivery practices for digital channels.

Learning Project Manager - Learning Consulting & Projects Team

• 2009 - 2011

Newly established centralised Learning Function. Responsibilities included: workshop facilitation; project management - elearn build, learning strategy implementation for larger projects etc.; establishing and refining project set-up and improvement practices; stakeholder management; learning consulting and design. Accountable for the implementation of digital learning solutions/elearn modules, targeted blended learning journeys, rolling out enterprise learning programs, refining learning strategy design and supporting business integration and transformation initiatives such as ING Direct, NZ Simplification.

Consultant - Project Setup & Improvement

• 2007 - 2009

Working with high value, complex, bus-tech projects across all divisions/BU's to bring together stakeholders/decison makers/ end-users to sanity check success measures, risk profiles, and re-prioritise project deliverables as required, to ensure target milestones met, desired outcomes were being measured and remained achievable, and budget spend was under control. Design and implementation of a series of project set-up and improvement workshops to lead thinking, challenge proposed solutions and any project success bias, ensuring a considered people change management approach/effective comms strategy/learning strategy, and suitable and sustainable solutions were implemented to deliver project objectives, outcomes, target benefits.

Consultant - ANZ Way Project Consulting Team

• 2004 - 2007

Design and delivery of a tailored project methodology drawing from Lean Six Sigma practices, DMAIC, Waterfall... Primarily focused on ensuring effective learning solution design and program/workshop delivery, conducting Train the Trainers to rollout methodology via start-up projects, and consulting with ANZ Project community to continually refine practices, tools and templates with real case study application. Responsible for implementing a redefined Benefits Realisation Management approach and standards across all Project Management Offices.

Service Consultant/Trainer/L&D Consultant

• 2001 - 2004

Secondary School Teacher

• Jan 1997 - Dec 1999

Visual Arts and English Teacher - Year 8 - Year 12 students Visual Arts and English Teacher - Year 8 - Year 12 students