Experience

VG

• Jersey
• Financial Services
• 100 - 200 Employee

• Administrator

  • Jan 2022 - Present



Government of Jersey

• United Kingdom
• Government Administration
• 700 & Above Employee

• HCA and Administrator

  • Jan 2021 - Jan 2022

  Looking after customers, checking in customers and administrating Looking after customers, checking in customers and administrating



Unemployed

• Unemployed

  • Mar 2019 - Jan 2021

  Seeking work Seeking work



IQ-EQ

• Luxembourg
• Financial Services
• 700 & Above Employee

• Document Management Assistant

  • Dec 2018 - Mar 2019

  Collecting Documents, checking documents for errors, scanning documents, filing documents Collecting Documents, checking documents for errors, scanning documents, filing documents



Government of Jersey

• United Kingdom
• Government Administration
• 700 & Above Employee

• GST Tax Assistant

  • Aug 2018 - Nov 2018

  • Updating Taxpayers information • Registering New Taxpayers • De-Registering Taxpayers • Answering Telephone to assist Taxpayers/Agents • Monitoring Teams Email Inbox • GST Returns Calculations and Submissions • Refunds • Calling Taxpayers/Agents to gather more information on their GST registrations • Creating payment statements on Excel to post to Taxpayers/Agents • Dealing with post and documents, scanning them to file them away in the correct folder and filing the… Show more • Updating Taxpayers information • Registering New Taxpayers • De-Registering Taxpayers • Answering Telephone to assist Taxpayers/Agents • Monitoring Teams Email Inbox • GST Returns Calculations and Submissions • Refunds • Calling Taxpayers/Agents to gather more information on their GST registrations • Creating payment statements on Excel to post to Taxpayers/Agents • Dealing with post and documents, scanning them to file them away in the correct folder and filing the hard copies away • Compliance on Taxpayers Show less • Updating Taxpayers information • Registering New Taxpayers • De-Registering Taxpayers • Answering Telephone to assist Taxpayers/Agents • Monitoring Teams Email Inbox • GST Returns Calculations and Submissions • Refunds • Calling Taxpayers/Agents to gather more information on their GST registrations • Creating payment statements on Excel to post to Taxpayers/Agents • Dealing with post and documents, scanning them to file them away in the correct folder and filing the… Show more • Updating Taxpayers information • Registering New Taxpayers • De-Registering Taxpayers • Answering Telephone to assist Taxpayers/Agents • Monitoring Teams Email Inbox • GST Returns Calculations and Submissions • Refunds • Calling Taxpayers/Agents to gather more information on their GST registrations • Creating payment statements on Excel to post to Taxpayers/Agents • Dealing with post and documents, scanning them to file them away in the correct folder and filing the hard copies away • Compliance on Taxpayers Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Essential Banker

  • Jun 2017 - May 2018

  • Greeting clients on the phone • Taking them through security so I may access their file/accounts so I may service the clients. • Check with clients that their CDD is up to date. • Services the clients with their day to day banking needs. • Refer clients to Mortgage, Investment and new to bank specialists. • Assist clients to get them a good deal with our Treasury team in regard to exchanging funds to other currencies and opening a Fixed Deposit account. • Call clients when… Show more • Greeting clients on the phone • Taking them through security so I may access their file/accounts so I may service the clients. • Check with clients that their CDD is up to date. • Services the clients with their day to day banking needs. • Refer clients to Mortgage, Investment and new to bank specialists. • Assist clients to get them a good deal with our Treasury team in regard to exchanging funds to other currencies and opening a Fixed Deposit account. • Call clients when needed to keep them updated with their requests. • Correspondence. • Redirecting clients to the correct department or jurisdiction. • Introduce an interpreter when one is required if the client is not able to speak English on the phone. • Guide/help clients in using their online banking or the app. • Report any technical issues clients have had in regard to their banking experience. Show less • Greeting clients on the phone • Taking them through security so I may access their file/accounts so I may service the clients. • Check with clients that their CDD is up to date. • Services the clients with their day to day banking needs. • Refer clients to Mortgage, Investment and new to bank specialists. • Assist clients to get them a good deal with our Treasury team in regard to exchanging funds to other currencies and opening a Fixed Deposit account. • Call clients when… Show more • Greeting clients on the phone • Taking them through security so I may access their file/accounts so I may service the clients. • Check with clients that their CDD is up to date. • Services the clients with their day to day banking needs. • Refer clients to Mortgage, Investment and new to bank specialists. • Assist clients to get them a good deal with our Treasury team in regard to exchanging funds to other currencies and opening a Fixed Deposit account. • Call clients when needed to keep them updated with their requests. • Correspondence. • Redirecting clients to the correct department or jurisdiction. • Introduce an interpreter when one is required if the client is not able to speak English on the phone. • Guide/help clients in using their online banking or the app. • Report any technical issues clients have had in regard to their banking experience. Show less



Mourant

• Jersey
• Law Practice
• 500 - 600 Employee

• Office Assistant

  • Jun 2010 - Apr 2017

  • Assisting our Corporate Services team with their Administration duties • Creating board packs • Company Searches, SIR Searches, SIR Registrations, SIR Financing Change Statement, Viscount Searches, Name Reservations and Judicial Greffe Searches • Reconciling SIR Searches, Company Searches, Judicial Greffe Searches, Viscount Searches and then approving them to MO Accounts Payable to pay Invoices • Amending legal documents and letters to support secretarial staff and fee… Show more • Assisting our Corporate Services team with their Administration duties • Creating board packs • Company Searches, SIR Searches, SIR Registrations, SIR Financing Change Statement, Viscount Searches, Name Reservations and Judicial Greffe Searches • Reconciling SIR Searches, Company Searches, Judicial Greffe Searches, Viscount Searches and then approving them to MO Accounts Payable to pay Invoices • Amending legal documents and letters to support secretarial staff and fee earners • Creating Court Files and then take to The Royal Court • Assisting Secretaries and Fee Earners with their work load • Assisting the Legal Aid department with Secretarial duties and welcoming/assisting clients • Helping staff with IT issues as much as I can before reporting it to our Service Desk if I am not able to fix the problem • Data inputting • Filing • Printing, Scanning and Photocopying • Monitoring and ordering stationery supplies • Filling up the printer/copiers with paper • Setting up new starter on systems and showing other staff how to use systems

• Archivist

  • Jan 2008 - Jun 2010

  • Data inputting • Collecting and delivering files to Secretaries/Fee Earners • Putting away and collecting files from Storage when they are short staffed • Dealing with Archiving queries