Graduate Teaching Assistant

• Mar 2023 - Present

MGMT 69000 – CompensationMGMT 65420 – LeadershipMGMT 65470 – Talent Management

Undergraduate Teaching Assistant

• Jan 2023 - Present

MGMT 44428/44301 – Human Resource Management MGMT 44433 – Leading and Working in Teams Supporting faculty and students in the classroom and after classAssist instructor with course preparation, grading, and scheduling Collaborate with faculty to create and implement course activities and assessments that link to in-class materialParticipate in the continuous improvement of the course curriculum

Assistant Operations Manager

• May 2022 - Aug 2022

Assisted with allocating and marketing rare collectibles within a domestic and international market Provided detailed predictive recommendations of products to ensure a proper level of inventory Increased profit margins by 5% by identifying effective shipping strategies through relationships with carriers and negotiating rates Advised upcoming plans for expansion in Q4 of 2022 through budget reassessment, negotiations with realtors, and supervised legal documentation Assisted with allocating and marketing rare collectibles within a domestic and international market Provided detailed predictive recommendations of products to ensure a proper level of inventory Increased profit margins by 5% by identifying effective shipping strategies through relationships with carriers and negotiating rates Advised upcoming plans for expansion in Q4 of 2022 through budget reassessment, negotiations with realtors, and supervised legal documentation

Senior Guest Advisor

• Oct 2021 - May 2022

Provided professional customer service through anticipating customer needs while upholding company values and ensuring high levels of customer satisfaction Meticulously handled POS system transactions for high valued items and ensured accurate and seamless cash flow

Guest Advisor

• Sep 2021 - Oct 2021

Retail Staff

• Jun 2021 - Aug 2021

Maintained a clear, organized inventory and anticipated customer needs to ensure high-quality service and customer satisfaction Maintained a clear, organized inventory and anticipated customer needs to ensure high-quality service and customer satisfaction

Retail Staff

• May 2020 - Jul 2020

Maintained a clear, organized inventory and anticipated customer needs to ensure high-quality service and customer satisfaction Maintained a clear, organized inventory and anticipated customer needs to ensure high-quality service and customer satisfaction

Assistant Repair Manager

• Jun 2018 - Aug 2018

Co-coordinated airsoft toy repairs for customers, involving hands-on tasks and refined assessment of airsoft toy mechanics while also utilizing Mandarin as my only form of communication Co-coordinated airsoft toy repairs for customers, involving hands-on tasks and refined assessment of airsoft toy mechanics while also utilizing Mandarin as my only form of communication