Forward Deployed Engineer

• Sep 2021 - Present

Director of Technology and Innovation

• Apr 2016 - Sep 2021

Serve as technology subject matter expert, technology policy leader, and primary liaison between the technology industry and the Commission. Partner with local, national, and international technology companies, educating them in the Commission’s licensing structure and translating technologies and business models to Commission stakeholders. Evaluate technology company provider proposals to identify opportunities for innovation through pilot programs or other initiatives. Prepare and present industry, technology, program, and policy reports to the Commission, licensees, and the public.Strategize and steer technology policy, and contribute to the research and development of broader transportation policy. Consult in the design and launch of new programs, offering feasibility analyses from an industry perspective and partnering with IT to ensure maximum compliance. Lead three direct reports and teams in review and testing of mobile apps and other technologies for performance and compliance. Drive initiatives and build strategic partnerships with research centers. Manage and evaluate programs and projects, ensuring milestone and schedule delivery. Show less

Policy Advisor for Technology and Innovation

• Aug 2015 - Mar 2016

Promoted to serve as the Commission’s technology and data expert, primary contact for technology companies entering the for-hire industry/market, and representative for end-users and technology stakeholders. Researched, evaluated, and reported on technology products, vendors, and operations for operational effectiveness, cost, and customer satisfaction. Trained and mentored cross-divisional staff in statistics and research design.

Senior Policy Analyst

• Aug 2014 - Aug 2015

Assumed expanded program evaluation and management role for the taxi technology unit. Served all agency departments, directly advising senior leadership with information used to determine future policy decisions and contributed as adjunct to the intergovernmental affairs and research departments. Performed quality assurance on incoming data using SQL, working with vendors to correct errors prior to incorporation of data and subsequent policy changes or driver violation enforcement.

Policy Analyst

• Sep 2013 - Aug 2014

Graduate Student Intern

• Jul 2013 - Sep 2013

GIS Teaching Assistant

• Jan 2013 - May 2013

Community Outreach and Operations Intern

• Jun 2012 - Aug 2012

District Wellness Intern

• Jan 2012 - May 2012

Front Office Associate

• May 2010 - Aug 2011

Research Aide

• Jul 2009 - Apr 2010

Personal Trainer

• Oct 2009 - Mar 2010

Admission Officer

• Feb 2008 - May 2009

Nutritional Anthropology Teaching Assistant

• Feb 2008 - May 2008

Interdepartmental Intern

• May 2006 - Aug 2006