Jeff Smith, MBA, CISSP

Advisory Board Member at DallasCISO
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Contact Information
us****@****om
(386) 825-5501
Location
Coppell, US

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Lourdes Gipson, MBA★

Jeff has been recognized as a 2024 Enterprise Finalist by the DallasCISO ORBIE® Awards for his outstanding leadership, management effectiveness, and business value created through technology, security, and innovation as SVP Information Security- CISO at Exeter Finance. The Awards are presented annually by DallasCISO Leadership Network, the preeminent peer network for North Texas leading Chief Information Security Officers, part of Inspire Leadership Network https://dallasciso.co/. Congratulations, Jeff!

Jonathan E.

I've had the privilege of working with Jeff for the last two years. Under his leadership, the security framework, incident response, and visibility and readiness at DE have all significantly improved. He has built a world-class team and, in my opinion, significantly reduced risk for DE and its global affiliates, all while under severe budget constraints. Plus, he's a great human! He maintains good relationships with the security partner and vendor community, and he is an asset to any organization with whom he affiliates. One of the top CISOs in Houston.

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Credentials

  • HCISPP exam passed
    ISC2
    Oct, 2021
    - Nov, 2024
  • Certified Chief Information Security Officer CCISO
    EC-Council
    Jan, 2016
    - Nov, 2024
  • Incident Command System - ICS 100
    FEMA
    Jul, 2014
    - Nov, 2024
  • Incident Command System - ICS 200
    FEMA
    Jul, 2014
    - Nov, 2024
  • Certified Visualization Expert - CVE 4
    VMTraining
    May, 2010
    - Nov, 2024
  • Certified Visualization Expert - CVE 3.5
    VMTraining
    Mar, 2009
    - Nov, 2024
  • Certified Trainer - Techniques of Professional Instruction
    Southern Methodist University College of Engineering and Advanced Computing
    May, 2000
    - Nov, 2024
  • Definity G3 Administrator
    Lucent
    Nov, 1999
    - Nov, 2024
  • Microsoft Certified Systems Engineer+Internet - MCSE+i
    Microsoft
    Sep, 1999
    - Nov, 2024
  • Microsoft Certified Professional + Internet MCP+i
    Microsoft
    Jun, 1999
    - Nov, 2024
  • Novel Certified Network Administrator - CNA in versions 3, 4, 5
    Novell
    Jun, 1999
    - Nov, 2024
  • Microsoft Certified Systems Engineer - MCSE
    Microsoft
    Apr, 1999
    - Nov, 2024
  • Microsoft Certified Professional MCP (various)
    Microsoft
    Mar, 1999
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Apr, 1995
    - Nov, 2024
  • GCPM -GIAC Certified Project Manager
    GIAC Certifications
    Dec, 2017
    - Nov, 2024
  • CISSP - Certified Information Systems Security Professional
    (ISC)²
    May, 2017
    - Nov, 2024
  • GIAC Penetration Tester - GPEN
    GIAC
    Feb, 2014
    - Nov, 2024
  • GIAC Information Security Professional / GISP
    GIAC
    Jan, 2014
    - Nov, 2024
  • Cisco Certified Design Associate CCDA
    Cisco
    Dec, 1999
    - Nov, 2024
  • Cisco Certified Design Professional - CCDP
    Cisco
    Jul, 2000
    - Nov, 2024
  • Cisco Certified Network Associate - CCNA
    Cisco
    Dec, 1999
    - Nov, 2024
  • Cisco Certified Network Professional - CCNP
    Cisco
    Jul, 2000
    - Nov, 2024
  • GIAC-GSLC – Security Leadership
    GIAC Certifications
  • Security+
    CompTIA

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Advisory Board Member
      • Feb 2023 - Present

      DallasCISO is the preeminent peer leadership network of North Texas chief information security officers. As part of the national Inspire Leadership Network, DallasCISO exists to help CISOs thrive in today’s most challenging C-suite executive roles. The chapter regularly convenes leading CISOs and fosters meaningful relationships by hosting non-commercial, member-led programs - helping CISOs gain leadership advantage. DallasCISO is the preeminent peer leadership network of North Texas chief information security officers. As part of the national Inspire Leadership Network, DallasCISO exists to help CISOs thrive in today’s most challenging C-suite executive roles. The chapter regularly convenes leading CISOs and fosters meaningful relationships by hosting non-commercial, member-led programs - helping CISOs gain leadership advantage.

    • United States
    • Financial Services
    • 700 & Above Employee
    • SVP Information Security - CISO
      • Dec 2020 - Present

    • Business Consulting and Services
    • 700 & Above Employee
    • Manager, Cyber and Data Risk
      • Jun 2020 - Dec 2020

      Team leader and primary author/editor of the cybersecurity controls framework Team leader and primary author/editor of the cybersecurity controls framework

  • Elder Care
    • Dallas-Fort Worth Metroplex
    • Care provider
      • Nov 2019 - May 2020

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Chief Information Security Officer / CISO
      • Mar 2018 - Nov 2019

      Launched Business First information security transformation program, based upon business risk, industry frameworks, and defense in depth. Customer facing, with strong customer engagement. Frameworks used include HIPAA, PCI-DSS, GDPR, ISO27000 NIST-CSF, 800-53, and 800-171 ISO27000. Three-year program budget of more than $12 million annually, with global team of 60. Launched Business First information security transformation program, based upon business risk, industry frameworks, and defense in depth. Customer facing, with strong customer engagement. Frameworks used include HIPAA, PCI-DSS, GDPR, ISO27000 NIST-CSF, 800-53, and 800-171 ISO27000. Three-year program budget of more than $12 million annually, with global team of 60.

    • United States
    • Utilities
    • 700 & Above Employee
    • Direct Energy - CISO / Director of Security, Risk, & Governance
      • May 2015 - Mar 2018

      Key decision maker within Information Security for this $15 billion, 6,500+ employee internal energy and services company. Developed security strategy and program by working in cross functional teams to leverage Business risk tolerance with strategic plan to address the critical security gaps. Lead five direct reports and 15 indirect reports, while leverage a worldwide team of security professional. Budget responsibility for $10 million operating budget and $8.3M capital budget. Reporting to… Show more Key decision maker within Information Security for this $15 billion, 6,500+ employee internal energy and services company. Developed security strategy and program by working in cross functional teams to leverage Business risk tolerance with strategic plan to address the critical security gaps. Lead five direct reports and 15 indirect reports, while leverage a worldwide team of security professional. Budget responsibility for $10 million operating budget and $8.3M capital budget. Reporting to the VP of IT/CIO. ● Initiated Defense in Depth strategy to reduce the risk of a “Front Page” cyber breach. ● Performed security risk assessment and created Information security risk program. ● Implemented high impact, low user effort security solutions to reduce operating risk from external and internal risk. ● Revised and Created IT governance policies, standards and procedures. ● Expanded team from 7 to 16 to have correctly sized and placed team to address information security. Show less Key decision maker within Information Security for this $15 billion, 6,500+ employee internal energy and services company. Developed security strategy and program by working in cross functional teams to leverage Business risk tolerance with strategic plan to address the critical security gaps. Lead five direct reports and 15 indirect reports, while leverage a worldwide team of security professional. Budget responsibility for $10 million operating budget and $8.3M capital budget. Reporting to… Show more Key decision maker within Information Security for this $15 billion, 6,500+ employee internal energy and services company. Developed security strategy and program by working in cross functional teams to leverage Business risk tolerance with strategic plan to address the critical security gaps. Lead five direct reports and 15 indirect reports, while leverage a worldwide team of security professional. Budget responsibility for $10 million operating budget and $8.3M capital budget. Reporting to the VP of IT/CIO. ● Initiated Defense in Depth strategy to reduce the risk of a “Front Page” cyber breach. ● Performed security risk assessment and created Information security risk program. ● Implemented high impact, low user effort security solutions to reduce operating risk from external and internal risk. ● Revised and Created IT governance policies, standards and procedures. ● Expanded team from 7 to 16 to have correctly sized and placed team to address information security. Show less

    • United States
    • Maritime Transportation
    • 700 & Above Employee
    • Director of IT Operations & Security
      • Mar 2012 - May 2015

      Key Decision maker within IT Security, Operations, Governance, Disaster Recovery, Audit, and Compliance for this $2 billion, 7,500+ employee, engineering and Classification society. Successfully lead APT incident response and leveraged professional services to ensure Managed 9 direct and 60 indirect professionals world-wide with a $14 million operating budget and $6M capital budget. Reporting to the VP of IT/CIO. ● Reduced Opex by server leasing and reduced WAN/MPLS expenses by… Show more Key Decision maker within IT Security, Operations, Governance, Disaster Recovery, Audit, and Compliance for this $2 billion, 7,500+ employee, engineering and Classification society. Successfully lead APT incident response and leveraged professional services to ensure Managed 9 direct and 60 indirect professionals world-wide with a $14 million operating budget and $6M capital budget. Reporting to the VP of IT/CIO. ● Reduced Opex by server leasing and reduced WAN/MPLS expenses by 25%. ● Worked with CFO to reduce depreciation expense by leasing equipment and guaranteeing hardware lifecycle management. ● Member of IT Steering Board, IT Leadership forum, and Change Control board. ● Reduced OPEX spend to 1.6% from 2.1% of corporate revenue. ● Key projects included Advanced Persistent Threat response, Data Center migration, Windows migration, Microsoft Enterprise agreement, Notes to Exchange / Office 365 migration, Offshore captive development center. Show less Key Decision maker within IT Security, Operations, Governance, Disaster Recovery, Audit, and Compliance for this $2 billion, 7,500+ employee, engineering and Classification society. Successfully lead APT incident response and leveraged professional services to ensure Managed 9 direct and 60 indirect professionals world-wide with a $14 million operating budget and $6M capital budget. Reporting to the VP of IT/CIO. ● Reduced Opex by server leasing and reduced WAN/MPLS expenses by… Show more Key Decision maker within IT Security, Operations, Governance, Disaster Recovery, Audit, and Compliance for this $2 billion, 7,500+ employee, engineering and Classification society. Successfully lead APT incident response and leveraged professional services to ensure Managed 9 direct and 60 indirect professionals world-wide with a $14 million operating budget and $6M capital budget. Reporting to the VP of IT/CIO. ● Reduced Opex by server leasing and reduced WAN/MPLS expenses by 25%. ● Worked with CFO to reduce depreciation expense by leasing equipment and guaranteeing hardware lifecycle management. ● Member of IT Steering Board, IT Leadership forum, and Change Control board. ● Reduced OPEX spend to 1.6% from 2.1% of corporate revenue. ● Key projects included Advanced Persistent Threat response, Data Center migration, Windows migration, Microsoft Enterprise agreement, Notes to Exchange / Office 365 migration, Offshore captive development center. Show less

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Global IT Director, Security and Operations
      • Dec 2006 - Jan 2012

      Interim CIO. Key Decision maker for all IT Security, Operations, Support, Network, Disaster Recovery, SOx, Outsourcing, Telecommunications, contract negotiations, and Service issues for this $1.5 billion, 1300+ employee, global manufacturing company. Focused on IT security organization design, voice and data communications, system integration, and virtualization. Managed 9 direct and 27 indirect professionals at 15 locations worldwide with a $10 million operating budget. Reporting to the CIO… Show more Interim CIO. Key Decision maker for all IT Security, Operations, Support, Network, Disaster Recovery, SOx, Outsourcing, Telecommunications, contract negotiations, and Service issues for this $1.5 billion, 1300+ employee, global manufacturing company. Focused on IT security organization design, voice and data communications, system integration, and virtualization. Managed 9 direct and 27 indirect professionals at 15 locations worldwide with a $10 million operating budget. Reporting to the CIO. ● Transformed IT via virtualization, team building, SAP implementation, improved Disaster recovery, and improved Security. ● Brought Disaster Recovery/Business Continuity planning, Change Control, IT project management, SLA improvements, and leveraged training to improve IT organization. ● Managed Microsoft Enterprise Agreement, SAP Security, GRC, SOX, and IT Audit. Show less Interim CIO. Key Decision maker for all IT Security, Operations, Support, Network, Disaster Recovery, SOx, Outsourcing, Telecommunications, contract negotiations, and Service issues for this $1.5 billion, 1300+ employee, global manufacturing company. Focused on IT security organization design, voice and data communications, system integration, and virtualization. Managed 9 direct and 27 indirect professionals at 15 locations worldwide with a $10 million operating budget. Reporting to the CIO… Show more Interim CIO. Key Decision maker for all IT Security, Operations, Support, Network, Disaster Recovery, SOx, Outsourcing, Telecommunications, contract negotiations, and Service issues for this $1.5 billion, 1300+ employee, global manufacturing company. Focused on IT security organization design, voice and data communications, system integration, and virtualization. Managed 9 direct and 27 indirect professionals at 15 locations worldwide with a $10 million operating budget. Reporting to the CIO. ● Transformed IT via virtualization, team building, SAP implementation, improved Disaster recovery, and improved Security. ● Brought Disaster Recovery/Business Continuity planning, Change Control, IT project management, SLA improvements, and leveraged training to improve IT organization. ● Managed Microsoft Enterprise Agreement, SAP Security, GRC, SOX, and IT Audit. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vice President of Technology / Technology Director
      • Jul 2004 - Dec 2006

      Primary Technology Architect for $5B reverse merger of Institutional Trust to Bank of New York. Completed complex program of migration of JPMC applications to Bank of New York Data centers. Directed complex Business supporting the CDO line of business within Institutional Trust, primarily Application Development, Managed 5 direct and 62 indirect developers, $12M annual OPEX budget $20M CAPEX projects. Reporting to the SVP of Line of Business and CIO.

    • Vice President of Network Architecture and Planning Western Region
      • Jul 2001 - Aug 2004

      Designed and lead team of network architects to deliver all networking technologies to JPMorgan Chase West. Note - This includes in-out sourcing positions within IBM. Consulting architect and co-author for JPMC OSPF and BGP design guide documents. Managed 4 direct and 15 indirect network architects, configuration specialists, and implementation teams. Project budgets of up to $5M. Reported to SVP of Network Architecture.

    • Telecommunications
    • 1 - 100 Employee
    • Director of Enterprise Communications
      • Jan 2000 - Apr 2001

      Directed all segments of security, network, wireless, telephones, cellular phones, and WAN. Managed 6 local directs, 40 remote 40 Network Operations Center personnel, $4M annual OPEX budget. Reported to the Senior Director of IT. Directed all segments of security, network, wireless, telephones, cellular phones, and WAN. Managed 6 local directs, 40 remote 40 Network Operations Center personnel, $4M annual OPEX budget. Reported to the Senior Director of IT.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • IT Operations Manager
      • Jun 1999 - Jan 2000

      Managed all IT Operations for Austin (Video Division) facility, with heavy focus on PBX, telephony, servers, and Video over IP. Team of 3 direct reporting, $1M annual OPEX budget. Reporting to CIO and Business Unit Controller. Managed all IT Operations for Austin (Video Division) facility, with heavy focus on PBX, telephony, servers, and Video over IP. Team of 3 direct reporting, $1M annual OPEX budget. Reporting to CIO and Business Unit Controller.

    • Belgium
    • Chemical Manufacturing
    • 700 & Above Employee
    • IT Officer
      • Dec 1996 - Jun 1999

      Managed all IT for 5 Texas facilities, PBX, network, Servers, desktops, and control networks. 2 direct reports. Reporting to Plant Maintenance Manager. • Leader in Y2k Project. Managed all IT for 5 Texas facilities, PBX, network, Servers, desktops, and control networks. 2 direct reports. Reporting to Plant Maintenance Manager. • Leader in Y2k Project.

    • Technical Services Manager
      • Dec 1993 - Dec 1996

      Managed 2 largest contracts in South West Region, Exxon Chemical and Chase Bank, leading service delivery for over 30,000 desktops and printers, and 900 servers. Managed team of 45 field engineers, 2 administrative professionals, and 5 logistics, over the entire state of Texas for Chase and at 10 major, 50 minor Exxon facilities. Reported to Regional Director. • Lead two major income producing contracts for service delivery • Hire/Fire/Train process for all team members • Leveraged… Show more Managed 2 largest contracts in South West Region, Exxon Chemical and Chase Bank, leading service delivery for over 30,000 desktops and printers, and 900 servers. Managed team of 45 field engineers, 2 administrative professionals, and 5 logistics, over the entire state of Texas for Chase and at 10 major, 50 minor Exxon facilities. Reported to Regional Director. • Lead two major income producing contracts for service delivery • Hire/Fire/Train process for all team members • Leveraged supporting organization to improve on-hand parts to improve SLA • Plan, built, tested loads and performed major site upgrades • Desktop migrations for 11,000 PCs. • Migrated from token ring to Ethernet. Show less Managed 2 largest contracts in South West Region, Exxon Chemical and Chase Bank, leading service delivery for over 30,000 desktops and printers, and 900 servers. Managed team of 45 field engineers, 2 administrative professionals, and 5 logistics, over the entire state of Texas for Chase and at 10 major, 50 minor Exxon facilities. Reported to Regional Director. • Lead two major income producing contracts for service delivery • Hire/Fire/Train process for all team members • Leveraged… Show more Managed 2 largest contracts in South West Region, Exxon Chemical and Chase Bank, leading service delivery for over 30,000 desktops and printers, and 900 servers. Managed team of 45 field engineers, 2 administrative professionals, and 5 logistics, over the entire state of Texas for Chase and at 10 major, 50 minor Exxon facilities. Reported to Regional Director. • Lead two major income producing contracts for service delivery • Hire/Fire/Train process for all team members • Leveraged supporting organization to improve on-hand parts to improve SLA • Plan, built, tested loads and performed major site upgrades • Desktop migrations for 11,000 PCs. • Migrated from token ring to Ethernet. Show less

Education

  • Texas A&M University-Commerce
    Master of Business Administration (M.B.A.), Business Administration
    2012 - 2014
  • Thomas Edison State University
    Bachelor’s Degree, History
    2011 - 2011
  • University of Houston
    History and International Business
    1986 - 2006
  • Southern Methodist University
    SMU College of Engineering and Advanced Computing, Certificate of Advance Network Administration - MCSE Training
    1999 - 1999
  • Clear Lake High School

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