Experience

Service Global, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Engineer, Optical Transport

  • Nov 2020 - Present



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Datacenter Engineer

  • Jan 2017 - Oct 2018



ForeThought.net

• United States
• Telecommunications
• 1 - 100 Employee

• Central Office Engineer, San Isabel Telecom

  • Aug 2017 - Nov 2017

  Administration of all systems and infrastructure at this location. Maintained backups and change management archives of all IP manageable systems therein. Day to day consisted of New Circuit Provisioning, CO & CPE configurations, changes and documentation updates. Customer network builds, configuration moves, adds, changes. Internal Active Directory and other systems administration. Packet level analysis and troubleshooting methodology.

• Consulting Engineer

  • Jun 2016 - Aug 2017

  Provide tailored solutions for customers large and small throughout the region. EoC, FTTH GPON Solutions, Fiber to the premise Business and Enterprise Solutions, WISP, 802.11.



Lynch & Associates

• United States
• Financial Services
• 1 - 100 Employee

• Wireless Network Engineer / Business Systems Consultant

  • Dec 2009 - Jan 2017

  Responsible for all aspects of non-vendor specific wireless network implementation including, but not limited to: defining statements of work and quoting/estimating, performing initial site survey, network design, building bill of material lists, installation of structured cabling and antenna systems, system configuration and integration, cable and fiber termination, system testing, documentation, troubleshooting and certification. Responsible for all aspects of non-vendor specific wireless network implementation including, but not limited to: defining statements of work and quoting/estimating, performing initial site survey, network design, building bill of material lists, installation of structured cabling and antenna systems, system configuration and integration, cable and fiber termination, system testing, documentation, troubleshooting and certification.



All Mountain Technologies, LLC

• Project / Systems Engineer

  • Nov 2015 - Nov 2016

  Duties include development, management, and execution of technology projects for clients. Work closely with sales to define project scopes, budgets, and hardware needs. Ensure all potential risks are identified, communicated, and mitigated, and that projects are delivered successfully through to production. Deploy managed solutions by vendors such as: Cisco, Ruckus, Dell, Lenovo, VMWare, Microsoft, WatchGuard, and more. Duties include development, management, and execution of technology projects for clients. Work closely with sales to define project scopes, budgets, and hardware needs. Ensure all potential risks are identified, communicated, and mitigated, and that projects are delivered successfully through to production. Deploy managed solutions by vendors such as: Cisco, Ruckus, Dell, Lenovo, VMWare, Microsoft, WatchGuard, and more.



Velociti Inc.

• United States
• IT Services and IT Consulting

• Wireless Network Engineering Consultant

  • Jan 2013 - Feb 2015

  With a national footprint, provide wireless (wifi) consulting to large customers across many verticals (healthcare, finance, hospitality, commercial, industrial, retail, etc.). Regularly work with hardware from vendors such as Cisco Systems, Motorola/Zebra, Aruba, Ruckus, HP/3Com, Juniper, AeroHive, Fortinet, Honeywell/VoCollect, Intermec.Troubleshoot non-vendor specific RF and Wireless configuration issues and challenges. Design and implement wireless solutions holistically utilizing industry standards and best practices.



Technisource

• United States
• Information Technology & Services
• 400 - 500 Employee

• Wireless Network Engineer

  • May 2012 - Dec 2012

  With an international footprint, regularly conduct AirMagnet wireless site surveys of all potential new installation sites, identifying location and number of access points required for coverage and/or capacity. Compile formal reports of survey or troubleshoot findings, network designs, installation documentation. Work closely with Pre-Sales Engineering and Account Management teams creating Bill of Material lists and Statements of Work. With an international footprint, regularly conduct AirMagnet wireless site surveys of all potential new installation sites, identifying location and number of access points required for coverage and/or capacity. Compile formal reports of survey or troubleshoot findings, network designs, installation documentation. Work closely with Pre-Sales Engineering and Account Management teams creating Bill of Material lists and Statements of Work.



CDW

• Australia
• Professional Training and Coaching

• Contract Wireless Engineer / Primary

  • May 2011 - May 2012

  As part of the Veterans Affairs engineering group, work nationwide on-site at hospital facilities on the design of Cisco location based services 802.11a/b/g/n networks utilizing AirMagnet Spectrum XT and AirMagnet Survey Pro. Responsible for documentation review and submission for report building. As part of the Veterans Affairs engineering group, work nationwide on-site at hospital facilities on the design of Cisco location based services 802.11a/b/g/n networks utilizing AirMagnet Spectrum XT and AirMagnet Survey Pro. Responsible for documentation review and submission for report building.

• Network Administrator, RF Engineer

  • Sep 2008 - Dec 2009

  Responsible for support and maintenance of company network infrastructure. Performed daily administration tasks to active directory as needed. Maintained Internet domain names and hosts, including management of remote and local DNS servers, and administration of IIS on Windows Server 2003.Secured wireless network by using RADIUS for secure and simple network(wireless) authentication. Made significant contributions to company knowledge base, setting standards and procedures for equipment configurations. Work with customer IT personnel to gather information for successful configuration of routers, switches, wireless access points, wireless switches, wireless handhelds, prior to shipment to simplify implementation. Provide remote support of enterprise wireless network environments.

• Network Engineer, Implementation Team Lead

  • Feb 2007 - Sep 2008

  Surveyed for, designed, and implemented small and large 802.11a/b/g/n wireless networks for customers, including many Fortune 500 companies. Deployments ranged from small, 2-3 access point installations for areas of 60,000 square feet to as large as 150 plus access points covering millions of square feet, both indoor and outdoor. Configured customer networks, including implementation of VLANs, to support integration of new wireless infrastructure including but not limited to Cisco and Motorola (Symbol) wireless switches, access points, and devices. Secured customer wireless networks to match current network policy. Increased security of wireless access by using WPA2 and 802.1X authentication with RADIUS for Enterprise Class wireless security.



Custom Network Technologies, LLC

• IT Consultant, Network Administrator

  • Jul 2005 - Dec 2006

  Enthusiastically provided a “turn-key” IT support solution for area small-to-medium sized businesses. Perform site analysis, develop strategic and cost effective solutions for given situations. Brought forth more value to commercial software by using the capabilities to the fullest. Provided on-site support for Microsoft Server, Exchange, Lotus Domino/Notes, virtually any “packaged” consumer database driven applications. Maintained company Microsoft Server/ Active Directory/ Exchange environment.



Mediacom Communications

• United States
• Telecommunications
• 700 & Above Employee

• Business & Enterprise Network Support

  • Aug 2004 - Apr 2005

  Maintained positive relationships with customers and their respective employees while providing first class troubleshooting and prompt resolution of critical network issues. Schedule emergency field service calls when needed. Relay to field service engineer mission critical information. Ensure ongoing product quality by monitoring in real-time signal levels between Cisco CMTS and customer premise equipment. Maintained positive relationships with customers and their respective employees while providing first class troubleshooting and prompt resolution of critical network issues. Schedule emergency field service calls when needed. Relay to field service engineer mission critical information. Ensure ongoing product quality by monitoring in real-time signal levels between Cisco CMTS and customer premise equipment.



Meredith Corporation

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Freelancer

  • Sep 2003 - Aug 2004

  Ensured data integrity daily within Teradata product database for the online stores of major brands such as Better Homes and Gardens and Ladies Home Journal. Site traffic regularly exceeded 30 million page views monthly. Researched and responded to customer service inquiries in a timely manner. Responsible for handling secure customer information such as credit card information. Analyze traffic flow data to choose popular products for each dot com's Top 10 product section. Regularly used Photoshop to size raw images for the website. Wrote product descriptions.