Experience

Mission Servicing Residential, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Servicing Oversight and Business Operations Analyst

  • Jan 2021 - Oct 2023

  Current business analyst instrumental in reinforcing the Oversight and Enterprise Risk Program through data analysis and evaluations resulting in refined polices and procedures for the company. I create process improvement methods which strengthen subservicer and seller relationships, improve efficiency and minimize adminstrative errors and redundant tasks. Current business analyst instrumental in reinforcing the Oversight and Enterprise Risk Program through data analysis and evaluations resulting in refined polices and procedures for the company. I create process improvement methods which strengthen subservicer and seller relationships, improve efficiency and minimize adminstrative errors and redundant tasks.



Exaptive, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Business Operations Manager

  • May 2019 - Jun 2020

  Guided internal operations of an enterprise software development company, with oversight on facilty repairs, contracting, HR functions and OSHA safety. Reviewed annual budget and approved spending allocations according to company policy. Guided internal operations of an enterprise software development company, with oversight on facilty repairs, contracting, HR functions and OSHA safety. Reviewed annual budget and approved spending allocations according to company policy.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Senior Operations Manager | Fire Control; Rocket & Missile Systems 13J4O

  • Jun 1997 - Jun 2017

  Led, developed and managed daily activties of 30 staff members throught the tracking of all organizational taskings from the parent company. Coordinated distribution of tasks among 5 subordinate companies which totalked 500 employees; monitored each task from inception to completion. Authored current operations reports and briefed the C-suite executives during weekly meetings. Led, developed and managed daily activties of 30 staff members throught the tracking of all organizational taskings from the parent company. Coordinated distribution of tasks among 5 subordinate companies which totalked 500 employees; monitored each task from inception to completion. Authored current operations reports and briefed the C-suite executives during weekly meetings.