Jeffery Ellis

Sr. Account Executive at C TWO, formerly RPA Supervisor
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • Board Member
    University of Colorado Boulder - Leeds School of Business
    Nov, 2021
    - Nov, 2024
  • Leeds School of Business - University of Boulder Customer Experience Certificate Program
    University of Colorado Boulder
    Nov, 2021
    - Nov, 2024
  • Building Trust
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Developing Executive Presence
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Delivery Tips for Speaking in Public
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Presenting Technical Information with Stories
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Public Speaking: Energize and Engage Your Audience
    LinkedIn
    Nov, 2020
    - Nov, 2024

Experience

  • C TWO
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Sr. Account Executive
      • Dec 2022 - Present

      A digital supervisor for your digital workforce. We accelerate digital transformation by reducing cost and increasing insight and control of your business processes. A digital supervisor for your digital workforce. We accelerate digital transformation by reducing cost and increasing insight and control of your business processes.

  • Calabrio, Inc.
    • United States
    • Software Development
    • 400 - 500 Employee
    • Senior Account Executive
      • Sep 2020 - Dec 2022

      Results-Proven Professional with a strong record of selling software solutions that improve business operations, Improve Customer Experience, and maintain Compliance and Regulatory Requirements within Contact Centers. Successfully exceed sales quota by establishing critical business relationships and building business through both Partners and direct Customers across the country. Work closely with engineering, marketing, and field Specialists to formulate business solutions and enable Customer success. Extremely comfortable working with decision makers, leading aggressive team efforts, and following up to exceed customers expectations. Show less

    • Solutions Engineer
      • May 2019 - Sep 2020

      Solutions Engineer supporting Workforce Optimization within Contact Centers. Focus includes Call Recording, Advanced Quality Management, Voice, Text, and Desktop Analytics, as well as Workforce Management.

  • NICE
    • United States
    • Software Development
    • 700 & Above Employee
    • Account Executive
      • Jan 2016 - Nov 2018

    • Solutions Engineer
      • Aug 2013 - Jan 2016

    • Education Specialist
      • Aug 2008 - Aug 2013

      Trainer for call center monitoring systems including QA and HR purposes.

  • Charter Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Curriculum Developer
      • 2007 - 2008

  • Time Warner Cable
    • Telecommunications
    • 700 & Above Employee
    • Trainer
      • 2006 - 2007

  • Organic People
    • Applications Trainer
      • 2001 - 2006

Education

  • Metropolitan State University of Denver
    Computer Information Systems Management, Computer Science
    1997 - 2001

Community

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