Experience

Messer Gases Brasil

• Brazil
• Chemical Manufacturing
• 500 - 600 Employee

• Engenheiro de aplicações Sr.

  • Nov 2022 - Present

• Senior Engineer

  • Mar 2019 - Nov 2022

  Customer Engineering ServicesEngineering member, responsible for new suplier development and qualification, made to order projects for customers in Brazil, and project management to improve process control for maintenance and technical assistance. Main Achievements:- Maintenance software implementation;- New design for hydrogen installations, cheapest cost and best technical performance;- Developing new suppliers to assemble installations and to provide technical assistance.- Food freezing equipment application specialist- Specialty gases installation specialist- Oil & gas customer project management - Electrical/automation/instrumentation equipment specification and diagnosis Show less



Linde

• United Kingdom
• Chemical Manufacturing
• 700 & Above Employee

• Senior Engineer

  • Jul 2015 - Feb 2019

  Customer Engineering Services Engineering member, responsible for new suplier development and qualification, made to order projects for customers in Brazil, and project management to improve process control for maintenance and technical assistance. Main Achievements: - Maintenance software implementation; - New design for hydrogen installations, cheapest cost and best technical performance; - Developing new suppliers to assemble installations and to provide technical assistance. - Food freezing equipment application specialist - Specialty gases installation specialist - Oil & gas customer project management - Wordwilde medical standard reviwer Show less



OMC Systems Consulting

• Brazil
• Business Consulting and Services
• 1 - 100 Employee

• Consultant

  • May 2013 - Jun 2015

  Acting as consultant partner in the project management supply chain in various market segments; outstanding diagnosis of outbound processes for cellulose in multimodal systems (road, river and rail) to Eldorado, the largest linear manufacturer of cellulose in the world. Sourcing work for Spanish train plant Talgo, prospecting and listing of products and services for the production of TAV(high speed train) in Brazil. www.omcconsult.com.br Acting as consultant partner in the project management supply chain in various market segments; outstanding diagnosis of outbound processes for cellulose in multimodal systems (road, river and rail) to Eldorado, the largest linear manufacturer of cellulose in the world. Sourcing work for Spanish train plant Talgo, prospecting and listing of products and services for the production of TAV(high speed train) in Brazil. www.omcconsult.com.br



White Martins

• Brazil
• Chemical Manufacturing
• 700 & Above Employee

• Bulk distribution Northeast Manager

  • Aug 2010 - May 2012

  In charge of all bulk distribution to Brazil northeast and hydrogen northeast and north Brazil.

• Liquid Distribution Northeast Manager

  • Aug 2010 - May 2012

  In charge of logistics, distribution of hazardous products and fleet maintenance in the northeast region, with bases in Camaçari, Bahia, Cabo, Pernambuco and Fortaleza, Ceará; responsible for annual budget expenditures of R$36 million, as well as operational reliability and delivery to 650 customers with 2,200 appointments per month; leadership of 22 direct employees and 200 contractors.Main Achievements:- Standardization of processes and procedures:Standardization of technical operating procedures, tax and accounting in the northeast region; the best of each sub-region was multiplied throughout the region, resulting in better jobs with added value for the end customer and reducing overtime by 60%.- Truck rollover elimination:Implementation of strong job training of drivers, mechanics, programmers, supervisors and coordinators, so they could evaluate their activities in order to eliminate rollover. The work took place in parallel with the corporate deployment of the on-line monitoring fleet system. The result was zero rollover in 21 months, with 15 million miles with 80 fleets. The prior record was two rollovers per year. Show less

• Customer Service South America Manager

  • May 2008 - Jul 2010

  Responsible for the Customer Service department in the headquarters: standardization, design/assembly, maintenance and technical assistance to customers in Brazil and standardization and consultancy in South America; leadership of 10 direct and 300 indirect employees. Responsible for the implementation of strategies aligned with the company’s Board. Responsible for managing client assets, planning and acquisition.Main Achievements:- Implementation of global standards (GOE - Global Operational Excellence):Member of Customer Service global team, where rules, procedures, policies and regional particularities were discussed, so that global standards were developed, thus standardizing worldwide operation.- Creation of Customer Service intranet portal: Creation of an information portal for the whole company, where all technical and operational information, such as process flowcharts, standards, manuals, procedures, and training videos were available.The result was decentralization of knowledge, reducing process accidents, losses, lead time for delivery of the works, while increasing customers' delight in the Customer Relationship Management program by over 90% in the first year.- Better Management with KPIs: Implementation of management controls over performance indexes, such as design and assembly lead time, stock rotation, listing corrective maintenance and preventive expenditures for equipment, and reducing accidents. The result was a reduction in average lead time projects from 45 to 20 days, reducing the average lead time of assembly from 120 days to 75 days, 13% reduction in maintenance costs, and 10% reduction in overtime for emergency calls. Show less

• Customer Service South/Midwest Manager

  • May 2004 - May 2008

  Responsible for design, assembly and technical customer service in the South and Midwest regions of Brazil (states of RS, SC, PR, MS, MT, AC, RO, TO, GO, DF); leadership of 60 direct employees and 50 contractors.- Preparation of technical and commercial proposals to customers, as well as negotiation.Main Achievements:- Primarization technical assistance to customers:Insourcing technical assistance to clients, hiring new employees for the leadership of the process, as well as technical and control structure. The result was a cost reduction of 15%, a substantial increase in reliability and quality of service and increased end customer satisfaction. The project was multiplied throughout Brazil in just one year.- Installation of the first hospital tank backup in Brazil:Delivery costs of this complex operation were reduced by coordinating the project at the site, which was the first in White Martins of Brazil.- Top security score in gas installation audit (Customer Service):Since the end of 2001, an audit program to process internal safety was implemented, where, until 2005 no maximum score was obtained. After massive work of training and compliance of facilities in customers, our team got the first perfect score in Brazil, making us a reference and multiplying good practices across South America. Show less

• Customer Service Analist

  • Jan 1998 - Apr 2004

  Customer Service Analyst February 1998 to April 2004Responsible for asset management in Brazil, spare part stock policies, preventive maintenance planning, served as focal point for international suppliers, special project management and six sigma projects, membrane and ozone generator installation. Main Achievements:- Asset management and centralized inventory of spare parts:Implementation of centralized management of assets and stock in the company's headquarters, where surplus assets and parts of one region could be transferred to another region. The result was a savings of US$15 million in manufacturing equipment in one year, and reduction of spare part inventory in Brazil, from US$1.2 million to US$300,000, without affecting operations.- Cornflour disinfection project management:Project management of cornflour disinfection with ozone - a pioneer project that was completed with a total cost 25% less than budgeted, and delivery time 30 days ahead of schedule.Mechanical Technician (Industrial Engineering) September 1989 to January 1998Responsible for developing factory layouts, designing methods and processes of machining and assembly lines, quoting prices of parts and products, economic feasibility studies on the verticalization or horizontal (make or buy) process, and supplier qualification. Show less