Experience

Simple Software Solutions, Inc.

• Software Development
• 1 - 100 Employee

• Payment Solutions Architect Semi-Retired

  • Jan 2021 - Present



Coca-Cola Bottlers'​ Sales and Services

• Vending Payments Solution Architect

  • Jan 2017 - Jan 2021

  Solutions Architect for the SWIPE system for Coca-Cola. SWIPE is an 100,000+ Terminals, multi-bottler application that accepts payments at a Coke Vending Machine. All Major Credit Cards, Loyalty Cards, EMV NFC Transactions, College Campus Cards, Mobile Payments and others.Touchless Vending InitiativesManaged 5 L3 EMV Contactless Certifications with Elavon on various suppliers card readers.Using ITIL Best Practices; authored and implemented current Change Management Process, Problem Management Process and Help Desk Process for the current Coca-Cola payment gateway (SWIPE).Understands linking of payments systems together using ISO 8583 , ISO 20022, Custom API Calls, Stateless API's using XML, JSON or custom data structures. • Coordinate multiple payment gateway changes and enhancements with suppliers, implement college campus card acceptance with the payment gateway software (ACI), implements payment gateway hosted services (Apriva, CBORD, Blackboard, Cardsmith, Heartland, ITC, Atrium, AAFES, Elavon, TNS), and enabled Apple Pay/Google Pay/Samsung Pay usage with the vending machine card reader software suppliers.



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Vending Payments Application Manager

  • Jun 2013 - Dec 2016

  Manager of the Coca-Cola SWIPE Application, A Payments System that is used by the Coca-Cola Vending Machines across the US and Canada. Used by multiple bottlers in accepting numerous payments types; Credit Card, Loyalty Card, College Campus Cards, Apple Passbook / Google Wallet NFC phones and other methods in development. Uses wireless technology for communicating via various carriers.Some of my responsibilities are:Managing the SWIPE Payments Gateway. For improvement , daily support and add on projects for new functionality.Defining Cashless Message Specification using the ISO 8583 protocol. Formulating strategies and plans for Data Conversion, Testing, Implementation and Training. Managing strategies and plans for Data Conversion, Testing, Implementation and Training for the Cashless Gateway.PCI management.Directing certification between the payment gateway and the acquiring processor. Administration of the payment gateway switch for multiple entities running through the cashless gateway.Monitoring the cashless gateway for issues.Training multiple bottlers on the use of the cashless gateway.Manage change control meetings between multiple companies and vendors to manage upcoming events, project timelines and issues resolution.

• Senior EFT POS Consulting Manager

  • Jun 2006 - May 2013

  Project Manager – Handled multiple projects from running stakeholder meetings, project plans, issue tracking, design meetings and overall project coordination,Technical Advisor – Ability to understand and read Authorization and Settlement Specifications, such as the ISO 8583 and the X9.15. Implementation Expert – Successfully implemented many EFT systems, on time and on budget.Financial Planner – Created many EFT ROI scenarios to find the best project for the most return. Project Manager – Handled multiple projects from running stakeholder meetings, project plans, issue tracking, design meetings and overall project coordination,Technical Advisor – Ability to understand and read Authorization and Settlement Specifications, such as the ISO 8583 and the X9.15. Implementation Expert – Successfully implemented many EFT systems, on time and on budget.Financial Planner – Created many EFT ROI scenarios to find the best project for the most return.

• Senior Consultant

  • Feb 2009 - Jul 2012

  Cashless Vending Lead Technical Architect · Gathered Cashless Vending information to create the Business Requirements Report.· Created the Logical Design Documents to Coca-Cola’s ARB Requirements.· Mapped Physical Design Documents to align with the logical design· Defined Cashless Message Specification using the ISO 8583 protocol. Coca-Cola message standard for the transferring of data from the vending device to a processing gateway.· Formulated and documented the strategies and plans for Data Conversion, Testing, Implementation and Training. · Execute the strategies and plans for Data Conversion, Testing, Implementation and Training for the Cashless Gateway.· Managed PCI certification for vending credit device manufacturers.· Directed certification between the payment gateway and the acquiring processor. · Administered the payment gateway switch for multiple entities running through the cashless gateway.· Monitored the cashless gateway for issues after the project was go live.· Trained multiple merchants on the use of the cashless gateway.· Facilitated weekly meetings between multiple companies and vendors to manage upcoming events, project timelines and issues resolution.- Managed Credit Card, Debit Card, Loyalty and NFC Phone system implementation,

• Business Analyst

  • Nov 2008 - Feb 2009

  Vending Optimization Tool Business Analyst · Familiarized with the Microsoft Excel European Vending Optimization Tool. from documentation, meetings, WebEx’s and training sessions.· Analyzed the current Microsoft Excel European Vending Optimization Tool.· Documented the current Vending Optimization Tool so that business requirements can be created for conversion to the US.· Created requirements grid for selecting the next iteration of the Vending Optimization Tool.· Summarized analysis to be applied to the re-architecture if the Vending Optimization Tool for global enterprise use. The re-architecture could be in-house development or an off the shelf package.

• Senior Consultant

  • Apr 2008 - Aug 2008

  Cashless Vending Lead Technical Architect - Created Global Vending Data and Interface Standards using XML, XSD and WSDL.· Used analytical experience to create a vision for Global Cashless Vending System for Coke Bottlers,· Suggested many options for CCE at various meetings on the Credit Card Vending future, giving examples using Microsoft’s Visio, PowerPoint, Excel and Word.· Assisted in the selection of a credit gateway.· Helped in the RFQ Process for Bankcard Processor.· Guided technical decisions for accepting credit cards at Vending Machines.· Exposure to the Excel based Vending Optimization Tool



Answerthink Consulting

• Consulting Manager

  • Feb 1999 - Jun 2006

  Retail / EFT Consultant EFT Product Selections and Implementations Retail / EFT Consultant EFT Product Selections and Implementations



Answerthink Inc

• United States
• Technology, Information and Internet

• Senior Consultant Retail

  • 1999 - 2006

  Senior retail consultant. Analyzing Retail Business processes for improvment. Senior retail consultant. Analyzing Retail Business processes for improvment.



Radiant Systems

• United States
• 1 - 100 Employee

• Senior Systems Programmer,

  • Oct 1996 - Feb 1999

  Research and Development for a development tools. For an object oriented portal access / menu /reporting system. Research and Development for a development tools. For an object oriented portal access / menu /reporting system.



Pad Systems Inc

• Senior Systems Analyst

  • Feb 1996 - Oct 1996

  Assisted in the design, development and management of a pen based remote ambulance service application that included 140 pen-based computers. The system included a SQL Server backend with Remote Access Dial-in and Exchange E-mail.Managed all of the corporate software Outlook, SQL Server and Access. Assisted in the design, development and management of a pen based remote ambulance service application that included 140 pen-based computers. The system included a SQL Server backend with Remote Access Dial-in and Exchange E-mail.Managed all of the corporate software Outlook, SQL Server and Access.



Federated Systems Group

• Retail
• 1 - 100 Employee

• Senior Systems Programmer

  • Dec 1988 - Feb 1996

  Collect requirements, designed and programmed a clothes alteration client/server application. Maintained all back office application for Federated Department stores. This included gathering requirements, interfacing with the customers and implementing changes.Accumulate requirements, designed, coded and project managed an inventory system that allowed merchandise to be scanned using portable data terminals then uploaded to databases on the in-store processors. The data was then merged at the mainframe for a corporate-wide total. Installed in over 200 major retail locations.



AW Computer Systems

• United Kingdom
• Retail Office Equipment

• Project Leader-PC Based Systems

  • Jul 1987 - Dec 1988

  Assisted in making an IBM Series/1 into a credit switch using Canada's X.25 Network with connections to AMEX, MasterCard and Visa Assisted in making an IBM Series/1 into a credit switch using Canada's X.25 Network with connections to AMEX, MasterCard and Visa



Channel Systems International, Inc

• Systems Support & Marketing Manager

  • Jul 1986 - Jun 1987

  Marketing support for various communication interfaces. X.25, SNA, and TCP/IP for the government and private sectors Marketing support for various communication interfaces. X.25, SNA, and TCP/IP for the government and private sectors



Channel Systems International, AG

• Systems Programmer

  • Jul 1985 - Jul 1986

  Worked on the design and programming of a worldwide X.25 host front-end system capable of handling five types of reservation terminals for SwissAir in Zurich, Switzerland. Worked on the design and programming of a worldwide X.25 host front-end system capable of handling five types of reservation terminals for SwissAir in Zurich, Switzerland.