Experience

BrightView Landscapes

• United States
• Facilities Services
• 700 & Above Employee

• Senior National Account Manager

  • Jun 2018 - Present

  Provide leadership and initiative to drive retention, growth and profitability of Key Client Accounts. Develop and implement account strategies for assigned clients. Ensure service delivery and client expectations are met or exceeded on an ongoing basis. Evaluate the performance of Service Level Agreements, quality levels and financials. Own the client relationship and serve as the primary point of contact for assigned clients.

• National Account Manager

  • Apr 2015 - Jun 2018

  Provide leadership and initiative to drive retention, growth and profitability of Key Client Accounts. Develop and implement account strategies for assigned clients. Ensure service delivery and client expectations are met or exceeded on an ongoing basis. Evaluate the performance of Service Level Agreements, quality levels and financials. Own the client relationship and serve as the primary point of contact for assigned clients.

• Senior Area Manager

  • Oct 2014 - Apr 2015

  Oversee the daily operations for various customer portfolios. Organizing and planning of short/medium term operational goals and objectives. Develop and manage a team of employees. Facilitate a team oriented environment. Identifying and implementing strategies that exceed target performance levels.

• Area Manager

  • Jan 2012 - Sep 2014

  Managed subcontractors while providing leadership and initiative to ensure client expectations were exceeded. Evaluated, negotiated and hired contractors. Organized and processed services for billing. Built and maintained customer and contractor relationships. Coordinated and scheduled services per client contracts.



Columbus Blue Jackets

• United States
• Spectator Sports
• 200 - 300 Employee

• Account Executive

  • Aug 2010 - Sep 2011

  Generated ticket revenue through the sale of Columbus Blue Jacket and Nationwide Arena events; Managed and renewed existing clients while providing customer service; Attended team and public events to develop new and referral sales opportunities; Assisted in the planning and executing of hospitality events. Generated ticket revenue through the sale of Columbus Blue Jacket and Nationwide Arena events; Managed and renewed existing clients while providing customer service; Attended team and public events to develop new and referral sales opportunities; Assisted in the planning and executing of hospitality events.



WQKT/WKVX Radio

• Account Executive

  • Aug 2008 - Jul 2010

  Produced revenue through the sale of radio and internet-based advertising; Built and maintained client relationships; Developed marketing plans to help clients meet their key business challenges; Scripted and produced commercial advertisements; Monitored delinquent accounts receivables; Performed live sports broadcasting. Produced revenue through the sale of radio and internet-based advertising; Built and maintained client relationships; Developed marketing plans to help clients meet their key business challenges; Scripted and produced commercial advertisements; Monitored delinquent accounts receivables; Performed live sports broadcasting.



Ashland University

• United States
• Higher Education
• 700 & Above Employee

• Sports Marketing Intern

  • Jan 2008 - Aug 2008

  Formulated and executed programs to increase ticket sales, sponsorship revenue and student support. Created promotional materials; Planned and executed game day activities/promotions; Organized marketing and promotional plans. Formulated and executed programs to increase ticket sales, sponsorship revenue and student support. Created promotional materials; Planned and executed game day activities/promotions; Organized marketing and promotional plans.