Experience

INFOPRO

• Malaysia
• Information Technology & Services
• 100 - 200 Employee

• Strategic Product Management

  • Jul 2020 - Present

  - Key lead in presales activities handling new leads, conducting solution demos and composing client proposals for mostly global financial institutions. - Involved in the strategy of a new digital transfomation initiative in the Blockchain, with emphasis on ensuring product and partnership readiness. - Co-lead of the establishment of a core banking solution’s design system to ensure UIUX and coding consistency throughout the development of new product use cases. - Established the 30+ year old company’s first Corporate Identity to elevate brand recall and subsequently stewarding brand execution in all marketing collaterals. - Strategized product packaging and positioning strategy, adapting to current market trends and needs. 1. Proactively identify, engage and develop market information and trends, in terms of competitor pricing and project strategies, identify and generate sales opportunities through the development of new and existing accounts and deliver targeted sales on a monthly basis. - Developing, reviewing and implementing sales and operational activities, sales plan, accomplishes business development opportunities, and engage relationships with internal partners regularly for business opportunities. - Creating a sustainable marketing strategy for the local market that addresses both divisional and corporate growth objectives. - Partner closely with region to help drive profitable growth, organically and through new business models and channel development. Areas of Expertise: • Product Management & Leadership • Presales Management • AI Innovation & Digital Transformation • Digital Banking, Core Banking, Blockchain • Product Management



F Linkz Solutions Sdn Bhd

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Founder

  • Mar 2017 - Jul 2020

  • Founded startup which focuses on the development of new fintech software that significantly increased efficiency, safety, quality, and transparency of the online loan (CrediCards, Mortgage, Cormercial loan, ASB) application systems. • Participated in all aspects of business development from market research and finance to operations and marketing, ensuring that the company's vision was followed. • Formulated the company's vision, goals, and objectives; hired and trained new employees. • Built and maintained professional relationships with potential Business Partners and partners; attended various startup and business events all around the world. Grew company from idea to Stable and Innovative business within 3 years. • Work with project team to develop, implement, and test forecasting applications • Coordinate brainstorming sessions for students to generate ideas that may be developed into products and services • Contribute to documentation of applications, interfaces, configuration processes, analysis results, and development of training materials • Create and own the vision and start up thesis



Maybank

• Malaysia
• Banking
• 700 & Above Employee

• Sales Manager

  • Aug 2011 - Mar 2017

  - Create marketing strategies to achieve sales targets of a bank - Implement best practices to meet customers’ needs and requirements. - Initiate campaign strategies for bank products and services. - Initiate customer retention strategies and build new customers. - Lead, direct and mentor sales and marketing teams to achieve hundred percent outcome. - Resolve customer needs. - Understand customer financial needs and objectives. - Recommend appropriate financial product or service to the customer. - Assist and support bank management in delivering customer services. - Prepare sales and marketing statements and reports for the top management of the bank. - Manage, recruit, coach and guide a team of mobile sales specialist.



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Senior Sales Consultant

  • Dec 2008 - Aug 2011

  - To solicit mortgage business referred by lawyers, real estate agents, housing developers, and valuers. - To maintain good customer relationship and close contacts with business counterparts for referrals. - To implement marketing and customer service strategies / policies set by the management. - To identify potential business opportunities and refer to Mortgage Sales Manager / Senior Manager, Mortgage & Auto. - To be well conversant with the changes of the marketing environment and to provide feedback to the Marketing Department for appropriate action. - To work closely with Branch Sales and Service Manager, Customer Relationship Managers, Register Financial Planner and Mortgage Service Representatives to promote mortgage business within the designated are and to actively cross sell other retail products. - To ensure the collection and maintenance of high quality customer information, thus increasing the ability to service a customers needs and generate revenue. - Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with. Upgrade knowledge and skills through training or other means to ensure effective discharge of duties