Experience

Gold Mountain Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Sales Coach

  • Apr 2021 - Present



ProTel Systems & Supply, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• General Manager

  • Feb 2019 - Apr 2021

  Oversight of the day to day operations of ProTel Systems and Supplies in the role of General Manager. ProTel Systems and Supplies specializes in Hosted Voip, Cloud Based Services, Access Control, Business Security Systems that include monitoring and thermal imaging solutions. Oversight of the day to day operations of ProTel Systems and Supplies in the role of General Manager. ProTel Systems and Supplies specializes in Hosted Voip, Cloud Based Services, Access Control, Business Security Systems that include monitoring and thermal imaging solutions.



Sunrise Communications Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Training Manager

  • Jul 2013 - Feb 2019

  I oversee the day to day operations of the Learning and Development department for Sunrise Communications, an outbound call center with focus of representing AT&T Business, Verizon Business, Time Warner Cable, CenturyLink, and Charter Communications. I oversee the day to day operations of the Learning and Development department for Sunrise Communications, an outbound call center with focus of representing AT&T Business, Verizon Business, Time Warner Cable, CenturyLink, and Charter Communications.



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• District Sales Training Manager

  • Sep 2010 - Aug 2013

  I oversee the day to day operations and district sales training for RadioShack retail stores in Mid- Missouri. I oversee the day to day operations and district sales training for RadioShack retail stores in Mid- Missouri.



T-Mobile USA

• Corporate Trainer

  • Jun 2005 - Nov 2010

  Trained new hire and continuing education courses to front line representatives and leadership staff. Trained new hire and continuing education courses to front line representatives and leadership staff.



Grand Crowne Resorts

• United States
• Travel Arrangements
• 1 - 100 Employee

• Administrative Operations Manager

  • Jan 2010 - Sep 2010

  Oversaw the day to day operations of the Training, Quality Assurance, Retention and Reception departments for the Springfield Call Center. Oversaw the day to day operations of the Training, Quality Assurance, Retention and Reception departments for the Springfield Call Center.