Jeff Swartz

Assistant Director at Salem Chamber of Commerce
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Contact Information
Location
Salem, Massachusetts, United States, US

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Assistant Director
      • Jan 2019 - Present

    • Docent
      • 2010 - Present

      Docent at the Pickering House includes conducting tours, digitally cataloging the collection, membership outreach, fulfill research requests, and ensure basic upkeep/preservation of the collection. Also provide assistance to Foundation Board Members on various tasks such as managing events, ongoing projects, and maintaining financial records. Docent at the Pickering House includes conducting tours, digitally cataloging the collection, membership outreach, fulfill research requests, and ensure basic upkeep/preservation of the collection. Also provide assistance to Foundation Board Members on various tasks such as managing events, ongoing projects, and maintaining financial records.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Evening Manager
      • Jul 2017 - Jan 2019

    • Front Desk Clerk
      • Aug 2014 - Jul 2018

      As a Front Desk Clerk, I am responsible for checking guests in and out of the hotel as well as take reservations over the phone, in person and through email. An intimate knowledge of the local area, including city attractions, restaurants and shopping, allows us to create personalized suggestions to best suit the guest. Handling guest issues and providing effective solutions is another daily task. All of this is done in a fast-paced environment that demands multi-tasking and a high attention to detail. The front desk also serves as the phone operators for the entire property.

    • United States
    • Travel Arrangements
    • Tour Guide
      • Aug 2011 - Aug 2016

      Tour Guide aboard the Salem Trolley. Hour-long narrated historical tour around downtown Salem, Winter Island, and the McIntyre District. Tour Guide aboard the Salem Trolley. Hour-long narrated historical tour around downtown Salem, Winter Island, and the McIntyre District.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2013 - Jan 2015

      As an Administrative Assistant at Destination Salem, I have numerous responsibilities and tasks from providing administrative support answering phone calls, responding to email inquiries, fulfilling Salem Guide & Haunted Happenings Guide requests, digital filing, posting and updating events on the Salem.org Calendar, editing/proofing of documents, and generally marketing Salem as one of the most historically and culturally rich destinations in the country. As an Administrative Assistant at Destination Salem, I have numerous responsibilities and tasks from providing administrative support answering phone calls, responding to email inquiries, fulfilling Salem Guide & Haunted Happenings Guide requests, digital filing, posting and updating events on the Salem.org Calendar, editing/proofing of documents, and generally marketing Salem as one of the most historically and culturally rich destinations in the country.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Vice President, Admissions Ambassadors
      • Jan 2010 - Aug 2012

      Supervise and coordinate student tour guides during Open Houses.Attend Ambassador Executive Board meetings to discuss crucial Admissions issues.Interview prospective Ambassadors for Tour Guide and Desk positions.Multi-task administrative work pertaining to Admissions Office while answering phones and walk-in appointments.College Campus Tour Guide; Orient prospective students and parents on tours of campus grounds.Direct large (50+) tour groups around North Campus during Open Houses.

Education

  • Salem State University
    Bachelor of Arts (B.A.), Public History
    2008 - 2012

Community

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