Experience

LawPay

• United States
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Apr 2014 - Present

  ‧ Closed 68% of all personal incoming leads in 2021. ‧ Managed a profile of 2500+ businesses across multiple industries by providing ongoing support and account management for the life of their account. ‧ Conducted regular audits of client communication templates and sales strategies to identify opportunities for improvement. ‧ Steady year over year growth in account acquisitions. ‧ Actively learned multiple partner systems and worked with partner reps to ensure clients’ had a seamless transition once they were onboarded. Show less



AffiniPay

• United States
• Financial Services
• 200 - 300 Employee

• Underwriting Specialist

  • Jun 2014 - Oct 2014

  ‧ Vetted out new accounts, entered them into Vimas, and built new accounts in the VT. ‧ Worked vigilantly to ensure no fraudulent accounts were approved. ‧ Assisted in packing and shipping out welcome kits on a daily basis. ‧ Completed bank changes, account cancellations, and other administrative tasks. ‧ Downloaded card machines and coordinated shipments to clients. ‧ Vetted out new accounts, entered them into Vimas, and built new accounts in the VT. ‧ Worked vigilantly to ensure no fraudulent accounts were approved. ‧ Assisted in packing and shipping out welcome kits on a daily basis. ‧ Completed bank changes, account cancellations, and other administrative tasks. ‧ Downloaded card machines and coordinated shipments to clients.



Just For Pets

• Store Manager

  • Sep 2011 - Sep 2013

  ‧ Managed a team of 3 employees. ‧ Maintained a bi-weekly schedule for all employees. ‧ Performed inventory and dealt with third party vendors to ensure order fulfillment. ‧ Sold food and other various pet products to individuals using selling techniques based on rapport and informing customers. ‧ Stayed up to date on industry news, and learned about new products and the latest in pet health. ‧ Managed a team of 3 employees. ‧ Maintained a bi-weekly schedule for all employees. ‧ Performed inventory and dealt with third party vendors to ensure order fulfillment. ‧ Sold food and other various pet products to individuals using selling techniques based on rapport and informing customers. ‧ Stayed up to date on industry news, and learned about new products and the latest in pet health.